Used 2010 Honda Pilot Consumer Reviews
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PLEASE STAY AWAY FOR YOUR OWN GOOD
Our Family purchased our 2010 Honda Pilot in late 2009 thinking we were getting the best option out there as the car was new and pretty advanced for the time. Though design was always questionable we bought it to see what will happen. Within he first couple years we were naive enough to think it was a good car. It was perfect until 3 years after owning it we were in a rear end incident and it protected us but one of us had a fracture in the neck bone. I do believe this could've been avoided if the car had bigger rear headrests and more structural support. The car after repaired continued to have continuous issues. Some of them are not even resolved today (fan jamming in A/C. ) the car is simply unreliable and it is cheap. For our top of the line model it was $40,000 and for hat I do not want to see cheap plastic and seats with no support . I would've rather bought a 2 row SUV that would've been nicer. So please stay away from this car. Looks can be deceiving. I don't want you to look at it everyday when you need to go somewhere and just keep on thinking about the day you will get rid of it. I have had a horrible experience with Honda and Acura , I am done with them altogether. Thanks for listening.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Wish I could do it over again
I would never get this Pilot again. I have had several build quality issues from rattling to air gaps in window seal and having to get brakes fixed twice in 6 months, as well as re- sealing the sunroof. I don't expect that from Honda. The engine is mediocre at best, the navigation system is useless and outdated, the cargo area is not flat, the shifter is from the Odyssey mini- van, the wheels are too small with no option for bigger, no wood trim in a $38k vehicle, cylinder de-activation is clunky and noisy, plastics are cheap with many different types throughout the cabin, and it isn't the quietest suv out there. But it is roomy, wide and drives like a sedan. Stereo sounds good tho.
- EX-L 4dr SUVMSRP: $7,999159 mi away
- EX-L 4dr SUVMSRP: $6,999169 mi away
- LX 4dr SUVMSRP: $5,000174 mi away
The Honda Pilot is boring
It's a reliable and useful SUV, but for the amount of money this car is, it should be a lot nicer. The interior is very boring with absolutely no trace of any luxury. Also, our navigation system is completely messed up and takes us on the most bizarre, out of the way routes.
Pulls to the right!
My mother's 2010 4wd pilot is great except it pulls to the right! It's been taken to the dealer 5 times and they've said there's nothing wrong with it, they all do that, they were made to do that, its' the crown in the road, it falls within specs so there's nothing they can do blah blah blah! Why on Earth do you want your car to pull either way? How will she know when it's pulling due to there being something wrong? Sure the pilot looks great but how is it safe for your car to pull to the right? The dealership has yet to do anything to help my mother and now they are not returning her calls.
2010 Pilot
Just bought my first Honda Pilot at the end of June and love it, so far. Coming from Sequoia I was worried about room as older Pilot's were not big enough. Rooms is very sufficient and acceleration will run circles around Sequoia. The vehicle has to be one of the most solid vehicles I have ever purchased, well built vehicle. I had to take the vehicle to the dealer as it was "pulling" to the right as indicated in a lot of 2009 reviews. Seems to have improved after service. Gas Mileage is averaging 16-18 city and 21-22 highway.
Front end pulls to the right
The vehicle constantly pulls to the right. I have brought it back to the dealer 7 times, they gave it (brand new vehicle) 7 wheel alignments. The service representative from Honda will not admit that it pulls to the right. This is a extremely dangerous situation, I am constantly holding the wheel to the left. I am very disappointed with Honda's service. I have read about the same complaints on several web-sites. By the way the 2009 Honda Pilot drives straight.
Well traveled Honda pilot
2010 Honda pilot has been used as a family car by second owner. There are exterior cosmetic scratches, small dents. Small amount of rust on wheel wells. 179,000 mileage. Tires in good condition. Leather seats are in good condition and all electronics and functional order. The middle Consol has a rip/ hole in the leather
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Don't buy the honda entertainment package
I truly enjoy my Honda Pilot. I would buy it again, however I would make one change. I would not buy the DVD package. you cannot hear the move playing in the back unless you use the headphones, kids/teenagers do not want to use headphones...
GoodBye Soccer Mom!
The 2010 AWD Touring Pilot is a great vehicle. After looking at EVERY 7-8 passenger vehicle on the market, this vehicle not only offered looks, but most importantly the room and comfort we need. It has the Honda quality and value that we want as well. Hondas rock!!!
Great
This model is greatly improved. Its bigger than my previous 05 model. Lots of extra features like tri-zone climate, backup camera, stability control, etc. The DVD screen is a little small but it sounds great. The ride is just a tad stiffer but it handles much better. The power feels about the same. I don't agree with Edmunds' performance review. How did they get an almost 10 second 0-60mph time? Did they test it going up a hill? The car gained less than a hundred lbs. and also has a little more power. Two seconds slower to 60mph...I don't think so. Test drove a Mazda CX-9. Did not like it at all. The Pilot is way smoother,quieter and more refined.
Fun to drive
I love everything about this Honda Pilot EX 2010. The interior is perfect, exterior is a little boxy but is ok. The only issue is its pulling to the right. I brought it back to the dealer to fix it. I waited around 1 1/2 hrs. to fix it and then they said they adjusted it, but its still pulling to the right. The service crew said its normal because of the road curves or condition which is unacceptable reason for me because I've been driving for more than 20years handling different kinds of vehicle. Maybe I will just wait until they recall this problem.
Average SUV
I have bought the pilot two months back and I have added ~2300 miles so far. Overall, the ride is comfortable with minimal road noise. It can handle snow quite comfortably even on a 2WD. I initially experienced the truck pulling to right and took it to the dealer. He told me that he observed the problem too and rotated the tires and adjusted the tire pressure! I don't have a lot of complaints about this now. My biggest complaint is the mileage. I am averaging 16 in city and maybe 21 on the highway which is far less compared with other SUV's in its class for a 2WD. Overall nothing out of the box, average SUV for 30K.
Needs better gas milage
I was very disappointed with the fuel economy.(Needs to come with a free gas gift card $100 dollars or so)Seems like Honda could do better with this.I will by Toyota next time if the fuel economy does not get better.I will bring in for a little pull to the right.I did read the reviews and it looks like I got the 2 negatives that was said about the Honda pilot.
Almost perfect!
I'm not sure why this is not the most popular SUV. I traded in the 2006 Pilot EXL for the 2010 Pilot Touring w/ Nav/Res for all of it's bells & whistles, which the 2006 had none. I've owned many SUVs, Ford Explorer, Mountaineer, Jeep Ltd, Pathfinder and my wife currently has a Merc ML350 and this is by far the best. Ride is smooth like a luxury car, has every option I could ask for and reliability of a Honda. Surprised not to feel the ECO system switch off cylinders; don't even feel it kick on & off.
Terrific
I wanted to hit 1000 miles before my review. The reviews I read were pretty up and down. I am overly pleased with my Pilot! Brakes are great, no pulling to the right and I ADORE the boxy look. Exactly what I wanted. Mileage? Going from a car to a truck I expected less, it only cost $10 more to fill than my Camry and I do not feel like I am stopping for gas that much more often. The room is invaluable, very comfortable and (come on it is not a BMW) but for an SUV this is way fun to drive. I hope to have this Pilot for many years. For reference I am a 31 year old professional, I have never owned an SUV before.
More than I expected
Have over 2500 miles and am pleasantly pleased with my Pilot. Still haven't gotten through all the features. Nice ride with necessary creature comforts. Avg MPG is almost 20, which is not much less than the 08 Mariner I previously had. You learn how to max MPG by hitting the ECO level, even in local driving.
2010 Pilot Touring 4WD- 2 Thumbs up!!
We needed a larger vehicle for our growing family. We looked at the Honda Odyssey, Toyota Sienna, Forerunner, Highlander, and Buick Enclave. For many reasons (fit, feel, steering, 3rd row, all-wheel drive) we chose the Pilot. We have had it for 2 weeks now, and it's been great. We put a rear facing car seat with a infant car seat next to each other in the left side of the car. Still enough room for adult on the right and for access to 3rd row. 3rd row is very usable for kids and adults. Tech in the vehicle is great. Impressed with the bluetooth, iPhone integration, Nav, and entertainment system. Gas mileage isn't great, but we knew that going in. It's been a great choice for us!
Needs some changes
The 2010 Pilot is an excellent choice for large sized SUV. It provides great comfort and rideability, and has ample room for 8 people. The interior design is excellent except for usage of cheap looking plastic on the dashboard. One thing I missed from my CRV was the conversation mirror, which was great for checking on your kids, without turning your head. Performance wise, the Pilot is no slouch, but its probably the first guzzler from Honda. All over the internet people are complaining of poor mileage. I am hard pressed to get their EPA 17 mpg in city. Braking distance is another valid complaint, it takes more distance to stop when braking at 60mph and above.
2010 Pilot Touring
2010 Pilot after my first month has been impressive. Fuel economy has been average but the rugged design and handling make up for it. Steering is very good and the seats are very comfortable. The large number of options on the touring take time to learn but once you learn they are great. The navigation system is outstanding, along with the backup system. The automatic climate control system is very good.
the right suv
this vehicle is exactly what it's supposed to be!! A comfortable family SUV with Honda reliable reputation. Picked it from Dealership in NY and drove right to VA on business trip. Highway Mileage was 22MPG driving 70 MPH. THis car did not pull to the right which i have read in other reviews Will take some time to learn all the features of the Nav. Overall it wasn't that difficult. Coming from a Audi Q7. Honda doesn't compare in handling or performance, but the difference in price on a lease is well in favor of the Honda. I recommend the Honda for what it is.
My Honda experience
Avg gas mileage is 18.9 based on mix city/Hwy drive. You'll definitely feel the veh jerk when it changes gear and sometime when it switch off part of the engine. The biggest problem I have on my Honda is, the veh pulls to the right. It has visited Honda service dept 3 times (within 6 weeks) for the same problem and to the extend of recalibrating the subframe base on recommendation from Honda America. As of now, my Honda will pull to the right lane within 5 to 8 sec @ 40 mi/hr driving (testing the alignment by letting both hands off the steering wheel). Still working with Honda but was told it's my luck if the veh is "calibrated" to spec. Fun to drive, reliability stinks for a brand new car.
Disappointed by Mileage
Bought new EX-L 4wd 2 mos ago. Was a compromise-- basically bought it because it was a foot shorter than other 7-8 seaters (Traverse, CX-9) so much better fit in garage. And I have had good experience with Hondas. I had a CRV previously and got the epa highway milage in my mixed driving, so I was hoping for the same with the pilot. Unfortunately I have been averaging 17 mpg, less than the 18 epa figure for mixed driving. This is the same engine they have in the v-6 accord, so they know how to tune it for better mileage, unfortunately it seems the engine is too small for such a large vehicle and must be tuned to suck gas to make the vehicle go. Acceleration is slow in any event.
Better gas mileage that I planned for!!!
I have had the Pilot for just over a week. It is the best vehicle I have had thus far. (4th Honda we have purchased) Rides great and interior room is great. Child loves the RES. The ECO mode is great. In town mileage I am getting 18.5mpg took it on the highway this weekend for a trip averaged 24mpg on the way to our destination an 25mpg on the way home!!! Yes you read that right. That was also with regular 87 octane. If you do your part it can do its part.
Beats the Jeep!
I've had the Pilot for about month and so far I'm satisfied with my purchase. On the plus side, smart instrumentation, room for eight, smooth cruising vehicle and good looking. On the down side, acceleration a bit sluggish, engine a tad noisy around town, the "information center" isn't the most intuitive. (can't display odometer and outside temperature simultaneously). I drove a Jeep Grand Cherokee for 10 years, but it's no "Honda". The gas mileage on the Pilot is comparable and the quality build of the Honda far exceeds that of the Jeep.
Pulls to the right
Well, I read the reviews and was aware of the possible "pulling to the right". The 2 Pilots I test drove did not have this problem. Unfortunately, I was not able to test drive the one we actually bought...left that to the wife who said she didn't notice it even though I said to really look for it. Well, when I finally got to drive it several days later, I notice the pulling to the right big time. How she didn't notice this is beyond me (don't get me started). I didn't notice it on higher speeds (60 and over), but noticeable at 40 and under. Brought it back to the dealer and they did an alignment and it does seem better now although higher speeds now seem a bit worse (but acceptable).
Great By Us
Tested all others and kept coming back to the Pilot since we have an 03 with 93,000 problem free miles. This 2010 was a definite upgrade from previous models. It is so updated and slightly larger. Great nav and dvd with leather. The ride and drive is quiet and tight. Fuel economy has been 17 to 20 depending and I accept that. Great family vehicle. I must also say that Honda reliability is second to none.
Love it!
Mileage is a little weak but overall car is great, comfort, handles well, drives nice. I love mine!
For the Price, this car is The Bomb!
Love the size of this SUV. It's perfect for the traveling sales person, as it's a large safe car with excellent crash test scores. Too many bells and whistles to even begin to discuss. I'd keep this SUV on your short list. The kids are begging to take this car to Florida for Spring Break, instead of the minivan.
Old GPS DVD
We love this car. It's fun to drive, feels very solid on the highway. The only problem we encountered is we noticed that the GPS system didn't have a toll road that had been open for almost 2 years on its map. When we checked the DVD driving the system it was the 2008 DVD....in a 2010 car! Not good.
Happy So Far
We bought our Pilot last weekend and have really enjoyed it so far. We wanted the RES, but our dealership had the color we wanted in stock without it and could add the DVD player with wireless headphones after factory for a better deal, so we went that route. We had a Hybrid Highlander and this SUV is so much roomier! We really needed a solid, sturdy third row seat and the Pilot is perfect. The driver's seat is very comfortable (love the lumbar support) and it rides very well. I am a small female and was worried about having to look over the large hood of the front of the car (especially compared to the highlander), but I have quickly gotten used it. Very comfortable, roomy, sturdy.
Touring w/ our Pilot
We test drove all comparable SUVs (highlander, enclave, etc...) and found this vehicle a perfect fit for our family of 5. Others may have better gas mileage, and looks good on the outside, but the Pilot drives much better. It feels solid and comfortable w/ enough power even when towing our 21ft boat. Tech gadgets took a little time to learn, but once you get used to it, it becomes second nature, convenient, and fun. I love the back-up camera on the Nav monitor. I now instinctively look for it when I use other cars. This is definitely way better than the minivan it replaced.
2010 Honda Pilot LX AWD
Pathetic front row driver and passenger seats, slow ride, does not feel peppy, not enough acceleration. Should have bought the CX-9 or highlander. Totally Unhappy with truck/SUV.
Steering issues
After steering issues with a CR-V I previously owned, I had some concerns about buying a Pilot but after some test drives and conversations with my dealer, my concerns were alleviated. Big mistake on my part. It just took one experience of accelerating while going up a fairly steep highway hill and trying to change lanes to the right to convince me that my Pilot is dangerous. It 'floated' back toward the original lane I was in on its own accord. Since then I've noticed that quite often when I accelerate going up a hill, especially coming out of a right turn, it doesn't stick to the road. Hopefully I'll be rid of it before I have to depend on it in an emergency situation.
Interior Plastic Scratches Easily
Love driving my new 2010 Honda Pilot EX-L 4WD RES. The only negative comment I have is interior plastic is awful. Scratched in so many places already! I have had the car only 1 month. Black plastic on dashboard is chipping and has turned white. Seems as if you touch the plastic is scrapes. Also DVD seems to be rattling tons when not in use.
Love It!
The Pilot has a great ride, smooth acceleration, and great styling inside and out. I like it better than the previous styling due to the more chiseled look that makes it feel more like a real SUV than a mini van. The sound system is great. They have tons of storage space in compartments everywhere throughout the vehicle. The ECO feature is really neat. The gas mileage is not overly impressive by the numbers, but for such a large SUV, it is pretty darn good compared to many of it's competitors. Honda did a great job with this one!
Pull to the right, low mpg
Bought a 10 Pilot in 8/09. The pull to the right was obvious from the start. The car would drive off the road in 3-4 seconds. After 5 trips to the dealer, pulling stopped. The first 5 trips incl. switch fr and rr tires, replace 1st bad tire, rear alignment, front alignment and adj'd steering wheel. None fixed the problem. On trip #5, (6 if you count the test drive with the Serv Mgr.), tires were tested for tire pull (Google Hunter gsp9700), 2nd bad tire was replaced and the pull stopped. On Edmunds, there are +15 complaints about the 09/10 Pilot pulling to the right. All complaints are for the LX/EX with Good Year Fortera H/L, Last count for Tour'g model complaints with Michelins. = zero
Fun but expensive, and truck like
Just bought 2010 Pilot EXL 4x4 found my old 2004 Pilot EXL built better and more miles per gallon. Their 22/18 is way off this time. I drive 90% on eco drive to save gas and get nowhere near mileage advertised. Should give you roof rack bars why an extra? Drive and handles bumps like a truck wish I had my 2004 Pilot, pulls to right thought it was just me but everyone is complaining of this. Cheaper mats and extras but I paid $5,000.00 more than 2004. Inflation i guess? But test drive and shop for best price don't pay sticker and buy no extras. I found cheaper online and mailed to me in 2-3 days saved over 50% from dealers price. Cross bars, bumper guards, floor mats, dual head rest dvd 75% saved.
Love my Pilot!
We've had a couple of Honda vehicles previously -- a 2004 Odyssey and a 2007 Element (which I traded in for this Pilot). Both have been excellent vehicles, so it was an easy decision to get another Honda. I adored my Element and it drove fantastic, so I actually didn't have any intention of trading it in for a Pilot that day. But as I looked at the new body design, I loved it. I've previously not been a fan of the Pilot. Then I looked a bit more at the interior features - really comfortable, liked how the rear entertainment system worked, and was impressed by the way it drove.
This should help with your decision!
After driving everything, here's what I found. The popular Acadia got such great reviews but here's how I graded it: interior. B (too many cheap plastics) exterior. A- ride. B+. Drove the Acura (pricey for things I don't need) Toyota, Nissan, Ford, Chevy SUVs. None beating pilot. They either had quality or cargo issues. Here's my grade on the pilot-interior a-, exterior. B+, ride. A. Combined with with build quality & resale, it's a home run. A guy I met said it perfectly. The pilot is like looking for the right woman/wife. She's nice looking but not the prettiest. Get to know her and her qualities will win you over easily. You'll make a mistake going with the prettiest SUV (woman.
Spring break driver
I was waiting for the new 4Runner before making a decision to buy a new vehicle. I also checked out most competitors including the MB M Class. The Pilot was still the winner by far. A week after taking delivery we left Toronto for Florida for spring break vacation. This is a 2400 KM (1500 Mi) drive one way. The vehicle performed exceptionally well in every aspect. Comfortable for driver and passengers and the NAV and entertainment system were great assets. I have owned a Yukon and Envoy which do not come close to this Honda Pilot in any way. I previously purchased GM but my wife has had several Honda Accords which helped sell me as they have been outstanding.
Sorry I bought it
My old Pilot (2007) was perfect, it was powerful, had decent brakes and I averaged 18 mpg, this new Pilot is slow to start slow to stop and eats gas like mad! Looking at all the major reviews I now see I'm not the only one who feels this way, my mistake was expecting Honda would only improve the Pilot not ruin it. Now I must live with it for a year, I can't stand seeing that little green light on the dash going out every time I push the gas, the only time it goes on is down hill with a tail wind, it's a joke to make people think this SUV is GREEN, it's anything but seeing my MPG meter show 16.3 MPG avg.
Another winner from Honda
Bought the Pilot as my family was outgrowing the 08 CRV I had. My final choice was between the PIlot and the Toyota Highlander. The Pilot won because of the useful third row seat, more standard features on the trim I was loking at and my general bias towards Honda. The car has been a revelation. It has a comfortable ride and at the same time has enough power under the hood to accelerate nicely on highways. Absolutely love the spacious interiors, the 6 cd changer and seven speakers. Only complaint I have is the horrible mileage. I emptied my first full tank and according to the trip meter, the mileage was a horrible 15mpg, which is low even for city driving.
WHAT A CAR
This car is awesome you are just like driving a big car like the Chevy Tahoe, ford expedition,Toyota Sequoia and etc. but this only mid size SUV. a 6'2"and 220 lbs lbs. can seat on the third row amazing and the price is worth it. Highly recommendable indeed.
front end problem
I bought my pilot in September 2009 I traded My pilot 2007 for the 2010. I found problems with the front end, it pulls to the right which I never had a problem with my 2007. Honda needs to recall this vehicle for the front end problem, and they better do it soon before some one gets into an accident.
Pulls to the right #2
I am a former Toyota RAV4 owner and loved that car but at 180,000 miles it was time to get a new car. I was hesitant about leaving Toyota but needed a bigger car and liked the bells and whistles the Pilot offered in contrast to the Highlander. As soon as I drove the Pilot off the lot I noticed it pulled to the right. I took it to a local dealer and they said the alignment was fine but rotated the front tires and said the problem was solved. It wasn't so I took it back to the original dealer and they said the steering wheel was crooked and it was out of alignment. Well at first it was fine but within a couple of months it is pulling to the right again and now the right front tire is cupped
2010 EXL-w/RES
I love driving this car. It rides excellent and I am still finding cubby holes for storage. I do not have any issues with the vehicle and love the way it looks too. I went from a 2007 Chevy Avalanche to this. The mileage is excellent compared to my truck. It is way more practical than the Chevy. Plus my Chevy was starting to get the 60k issues all Chevy's get.
'09-'10 Pilots Pull to Right
While I very much like this SUV, we too have experienced the mysterious pulling to the right noted by other owners. In fact, we noticed it in several 2009's we test drove before eventually purchasing a 2010. Funny thing is, we specifically tested this while test driving and it was either not present or not pronounced enough to be readily noticeable. Our Pilot had just 15 miles on it when we bought so I'm wondering if this is something that gets worse with mileage? Just returned from 500 mile round trip on freeways and driving straight requires constant pressure left on steering wheel. Have not returned to dealer yet but given the numerous reports, I doubt it's an alignment issue.
Touring Model makes the difference!
Just bought the car 2 days ago, so far so good! I love the features on Touring model like the trip computer, NAVI hands free caller ID, easy to to use compare to my Nissan hands free. When my kids are watching the DVD is not comfortable, they watch it sideways, need to fix that they ended up sitting on the 3rd row. Set up my iphone in less than a minute as well as my garage! I will drive to Orlando and i will write back after the trip!
Great except seats
Rides beautifully, feels solid. Love the electronics, power liftgate, sound system. Acceleration seems fine for a vehicle of this size. Have not noticed a consistent road noise problem, occasional loud tires on certain pavement types. Only real complaint is seats-too aggressively bolstered in back, near juncture with seat back. Either need less aggressive bolstering there, or perhaps seat should be wider in back. Still experimenting with cushions/alterations of upholstery.
2010 Honda Pilot
The 2010 Honda Pilot is a very reliable vehicle to own. It has great handling and it feels very solid on low traction road surfaces with 4WD. The 2010 Honda Pilot has good looks and has an incredibly comfortable and spacious interior. It is a large vehicle, which is safer in accidents than a smaller vehicle.I love everything about this vehicle except it's V6 engine. It takes longer to "pick up" speed than V8 engined vehicles. *If only Honda could make the pilot with a V8 engine, it would be a fabulous vehicle.* To be honest, the Honda pilot's V6 engine is quite lousy compared to other V8 engined