Used 2002 Honda Odyssey Consumer Reviews
Served Us Well
We bought the van new and after about 13 months noticed a noise in the transmission. The local dealer where we purchased the van replaced the transmission without a problem under warranty. We now have 158,000 miles and no problems. The van has served us well despite the minor issues stated in other posts such as sticky sliding doors in cold, wet weather and very hot weather. A light coating of silicone on the weatherstripping has always helped. The only other issue we have had is the remote headphones for the entertainment system stopped working at about 125,000 miles. Other than these issues we have been pleased with the van.
Not what I Expected
Bought a 2002 Odyssey.Packed well for hurricane evacuations; great space for 5 dogs,2 cats, 2 birds with supplies; however, very disappointed. Early on, at 3000 miles the engine block cracked and was replaced ; twice the driver rear window power motors stopped working and almost as soon as the extended warranty was out, the other window motor quit working. Seat belt replaced; transmission went out at 70,000; lots of road noise, driver door lock broke and was replaced with a lock not compatible to key for other door locks;rubber bumpers for sliding doors have completely MELTED off the hinge. Am looking at other options for a vehicle. Mileage steady 20/23; city/hwy.
- EX Passenger MinivanMSRP: $1,8909 mi away
- EX Passenger MinivanMSRP: $2,3009 mi away
- EX-L Passenger MinivanMSRP: $2,39741 mi away
!!!HONDA CUSTOMER SERVICE SUCKS!!!
The van is good in general. I had some paint defects on my new van. The attitute of the dealer and Honda Customer Service SUCKED! The Customer satisfaction survey is a waste of my time. I pointed out a couple of things but they have never followed up. The van is the best now. But if their customer service does not improve, I'm not sure if I would come back for my next car.
Another Odyssey Transmission Failure
We bought our van used in '04 w/ only 12,000 miles on it. Loved the van for 5 years and paid it off. Planned to keep it for a good long time, when without much warning the transmission went at only 85,500. We serviced our vehicle at the dealer faithfully and we towed it there for assistance. They said a new transmission would be almost 4,000 and continued to tell me about all of the transmission issues Honda has been having with their vehicles. We were extremely disappointed and decided to trade the car in for a Hyundai w/a 10 yr. powertrain warranty. Like many of the other customer reviews I've read...we too have lost our faith in Honda's quality.
Odyssey Exceeds Expectations
After a lot of research from all the best web-sites and test drives from dealerships and friends and family with minivans and SUVs we ended up with the 2002 Odyssey EX-L. No regrets about this vehicle at all. After our decision was all but made, the final test was how closely the Ody would match the wonderful experience we've had with our Acura 3.2TL. And after going feature-for-feature between the EX-L (with 6 in-dash CD and fog lights) and the TL we were absolutely sold on the Odyssey - equal or better across the board!