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Used 2017 Honda CR-V Consumer Reviews

4.1 out of 5 stars
341 reviews
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Cons
3 out of 5 stars

Never wanted a crv

Anugent, 03/02/2017
updated 03/05/2020
2017 Honda CR-V EX 4dr SUV AWD (1.5L 4cyl Turbo CVT)
208 of 217 people found this review helpful

Update 2019. at 64000 miles big problems. fuel injectors had to be replaced. doing some research fand it appears that this is a very common, serious issue with 17 and 18 models. site after site with exactly the same issue.. fuel smell, then engine issues, all to do with the oil being compromised by fuel.... whatever the case, it appeared to be serious issue that had potential to have compromised the engine. dealer claimed no knowledge of issues even though there were 100s of exact stories on line. more research showed that it looks like this issue was fixed in the 19 and on crvs. we really, really loved this car. so... we traded for a 19... hope it doesn't come back to bite us.. drove everything out there, mazda, ford, toyota, Hyundai... didnt even look at the 16 crv... freind had one... not interested. Then saw a bit online about the 17... so i thought i would wait till it came out before buying... all the pro reviews were exceptional.. well the day it was available in the us i drove one. And... bought it. I love it. Beautiful car. Extraordinary interior. Turbo is awesome. Technology is kinda mind blowing... love the auto headlights. Android auto works extremely well. Today.. i got 38 mpg on a 70 mile trip... averaging 32 combined. Awesome car. 17,000 mile update: Still love it. Great power, great mileage, getting better than the 32 combined, we will see what winter brings. Only real complaint i have about the car is the exterior. The paint is extremely fragile compared to any car i have every had, As is the glass, chips galore. Have had some issues with rattles and squeeks.. but the dealership worked hard to fix them... at least the ones that have happened... have another one starting...but Still would buy it again. 25k update. Lots of tech issues and electronic problems and squeeks. Most fixable, some not... i guess some of thats should be expected with a first year model. Still love the car.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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3 out of 5 stars

Buyer beware

Harley Morse, 08/11/2017
2017 Honda CR-V EX 4dr SUV (1.5L 4cyl Turbo CVT)
97 of 101 people found this review helpful

I like everything about the car except that at freeway speeds there is a lot of wind noise. So much that you need to turn up the radio and speak louder. We only have 4000 miles on our car and have contacted Honda several times. Finally, they that that was just the way the car was made. Before you pay $35 thousand dollars for one of these 2017 models make sure you drive it at freeway speeds and can tolerate the noise.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
Report Abuse
1 out of 5 stars

CR-V never Again

Louie, 10/13/2018
updated 02/06/2020
2017 Honda CR-V Touring 4dr SUV (1.5L 4cyl Turbo CVT)
26 of 26 people found this review helpful

1, the factory tires are noisey and ride hard, played with air press. finally replaced with Michelin 2, you hear the exhaust all the time while I accelerate 3, the biggie we had the honda 1.5 years it has the 1.5 turbo engine its peppy and gives good gas mileage, but it has a issue with oil dilution with gasoline,i called Honda American and they are aware of the problem and working on it. the car has 8150 miles and the oil was changed 3 times i am a engineer and worry about the oil and gas mixing and not able to properly lube all the internal parts so for now i have the oil change often. the ride is ok but note great ,we bought the best one a Touring model so it was not cheap. I will keep it for awhile to see what Honda does then if nothing I will trade it in for another Brand. Nov. 2018 Honda contacted me and said currently they are repairing only the CR-V in the cold states, keep checking my oil and if it goes up again have it changed. what a waste of oil and my Time!! 2-4-19 update, I sold the car in Nov.2018 with 8400 miles on it and bought another brand , no more Honda for me! these are more problems,the cruise control was not accurate did not maintain the set speed, several times we were driving and the collision alert would come on with no car in front of us and once it applied the brakes, there is a recall for the wiring harness in the steering collumn! there have been wrecks and even the airbag deplyment on people!last year 2019 Honda sent me a letter to have my Honda repaired for the oil problem and I called them and said i sold the CRV

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

Nice SUV with major engine problem

First time Honda owner, 04/09/2018
updated 09/08/2020
2017 Honda CR-V Touring 4dr SUV AWD (1.5L 4cyl Turbo CVT)
92 of 96 people found this review helpful

During the first 3000 miles I would have rated the CRV excellent in most categories. It is comfortable and roomy for both myself at over 6 feet tall, and my wife at 5 feet tall. The acceleration and gas mileage (25mpg around town) are both very good. I miss having a heated steering wheel and vented seats, which are not available on the CRV. However, at 3200 miles a serious engine problem showed up. At 70mph the car suddenly slowed, lost power, the check engine light came on, and multiple electrical systems reported malfunctions in the dash display. The car was towed to the Honda dealer and diagnosed with excess gas (approximately one quart) in the oil. The oil and filter was changed as a temporary solution, and a tech line case was opened with Honda. I was told at this time there is no permanent recall or fix. I was advised that this is a known problem in cold climates where the car is used for short drives and does not warm up completely. Since then I have learned that all CRVs with the 1.5 liter turbocharged engine have been recalled in China for the same problem. If you live in a cold climate I would not recommend this car at this time. I am submitting this update nine months after the original gas in the oil problem. There is still no fix from Honda. We have had one month of cold weather in Pennsylvania and the oil level is already one half inch above the maximum level on the dipstick. I am taking the car back for another oil change as this is the only remedy currently available. February 2019 - A software fix to the fuel injectors was applied two months after my last review update to fix the gas in oil problem. I won't know if the problem is really fixed until we get cold weather again. In warm weather the car continues to perform very well. February 2020. The software fix did not work. After 4000 miles and two months of winter weather the oil level was 3/4 inch over the maximum mark on the dip stick. I had the oil changed to prevent a repeat of the original problem where we were stranded along the road waiting for a tow truck. Honda will not pay for the oil changes. I filed another complaint with Honda and the initial email said I would receive a response in three days. It has now been three weeks and I have not gotten a response from them yet. September 2020 - After talking to a Honda representative and the local service manager it looks like there is no additional "fix" coming from Honda. The only response I have gotten is that I need to change the oil more often in cold weather, and the engine warranty has been extended one year. Not a solution.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
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1 out of 5 stars

Beware of major problem with Honda CRV 1.5L turbo

Stephen, 11/04/2018
updated 05/06/2019
2017 Honda CR-V EX-L 4dr SUV AWD (1.5L 4cyl Turbo CVT)
151 of 159 people found this review helpful

Purchased a new 2017 CRV with the 1.5 L 4 cylinder turbo engine. Over the last six months or so noticed the smell of gas fumes in the cabin when I started the ignition. These fumes would dissipate after a minute or so. The gas fumes have become more noticeable over time. Also noticed that my oil level was running high despite not having added any extra oil. I had read about problems on the internet with this engine and fuel/oil mixing problems---i.e. the smell of unburned gas in the cabin, high oil levels, etc... The dealership informed me today that I do indeed have this problem---they found gas mixed with the engine oil. Solution? None. They offered no help and said Honda has not yet even acknowledged the problem. So, in the short term all I can do is change the oil very frequently to try to protect the engine from being destroyed and hope that Honda owns up to the problem and offers some kind of fix. And no, the dealership was not willing to pay for the more frequent oil changes. From a health standpoint, one has to wonder about the effects of noxious hydrocarbons in the cabin----even if one cannot smell gas, that is no guarantee that hydrocarbon levels in the cabin are safe with the windows closed. What am I supposed to do---drive with the windows open all winter? This is a very serious problem. I feel like I've been ripped off. 5/4/19 UPDATE Never got any follow up back from Honda USA on this problem. No calls, no communication, nothing. They refuse to acknowledge that there is a major problem. I live in Colorado which apparently is felt to be a "warm weather" state (???) and was never offered the software "fix". The dealership has never followed up ( Freedom Honda in Colorado Springs) but are more than willing to send me offers on new Hondas. All the while my oil levels kept rising as gas contaminated the oil. Solution: I traded the CRV in for a Subaru Outback and am very pleased. Never buying another Honda car again. The company is duplicitous and is hoping that be ignoring this problem it will just go away.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
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