2023 GMC Sierra 1500 Consumer Reviews
Pricing
Transmission nightmare
We purchased a 2023 GMC Sierra Denali recently and have been experiencing a shudder and shaking when driving since day one. We took it to the dealer to have it checked out. The service manager acknowledged the shudder and told us that it was in an acceptable range and that GMC has bad transmissions. When talking with the sales staff and sales manager, they also indicated that many people have had the same complaints. The sales manager took my information and told me he would check into things and get back to me. That was almost a month ago and still no call. I have since talked to my sales person and she also told me that she would get back to me. That has been several weeks now. I didn’t expect when paying $75,000 for a new truck that we would feel like we are driving down a cobblestone road. Very disappointed. No calls, no response. Don’t NOT buy a GMC!
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2023 1500 Duramax. Towed to dealer twice.
The fit and finish is good, fuel mileage is good, but had DEF sensor failure within the first week of ownership, towed to dealer. Two days ago left stranded in the bush, with full shut down while driving and no restart, the truck has 3000 kms on it. Had to hike out 10 kms to get signal to get a pick up. Will be without a truck again. Complete bullsh*t that a brand new truck has full failures like this. When talking with GMC Roadside assistance, huge hassle to get the truck recovered. I have owned a 2019 1500, 2021 3500 and now this lump. Will never buy a GMC again. I know Dodge and Ford are no better, but sick of issues with brand new trucks.
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- SLE Crew CabMSRP: $42,99521 mi away
- AT4X Crew CabMSRP: $61,00016 mi away
- Denali Ultimate Crew CabMSRP: $63,5007 mi away
Why has GM become so cheap.
I just recently bought a 2023 GMC Sierra. I have driven GM vehicles all of my life and this is actually the third new truck I've bought since 2018 and several before that. I have always liked them and was always happy with the way that GM did business until now. To my surprise they don't include an Owners manual or maintenance manual with a truck that you paid $63,000 for. As I contacted them about this I learned that I could purchase one for $50. I could understand it if you lost it or bought a used one and it didn't have one in it. I just think it's pretty cheap not to provide one with a $63,000 vehicle. It makes me wonder where else they are cutting corners. The next time I trade, I will look at other brands.
GM’s dirty little secret
I purchased this vehicle because it was announced it comes STANDARD with Blind Spot Detection and rear cross path detection. I was very unhappy when I drove of the lot and realized it was not there without any disclosure. The dealer told me GM decided not to add the feature and nobody seems to care. Yes on my window sticker I had a disclosure and a credit for the missing steering wheel lock??
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Former RAM owner
As a former RAM owner (since 1991) I would like to offer the following comparisons. The GMC has a better feel when driving. The RAM with Hemi has more horsepower but the GMC is no slouch with the 5.3 engine. The GMC SLT trim looks to be more luxurious than the RAM Laramie trim. Gas mileage is slightly better on the GMC. So far I am well pleased with the GMC.