2019 GMC Acadia Consumer Reviews

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I should have gone with my first choice

Jeremy Regnerus, 03/08/2019
SLT-1 4dr SUV AWD (3.6L 6cyl 6A)
32 of 81 people found this review helpful

I was planning on purchasing a 2019 Explorer Sport after selling my 2014 Jeep Wrangler Rubicon Unlimited. Then a family member was able to offer me GMS Employee pricing and suggested I look at the Acadia. The dealership was good to work with and fast to make the sale happen, and I "thought" I was purchasing a great vehicle and saving loads of money. That was until it arrived at the dealership. It started with a loose panel in the driver's area next to the center console. There was a massive gap in the plastic parts. They had a tech "repair" it in which there is not a permanent scar where his screwdriver scratched the cheap plastic. There's also somehow a scratch on the base of the tachometer needle behind the protective glass when it was new somehow (poor assembly equipment?). Then I started using the vehicle and instantly drew comparisons to my girlfriend's 2016 Jeep Cherokee and my father's 2015 Explorer and my previous Jeep Wrangler. The first thing you notice is with the key fob. You can't simply remote start with a double press of the fob, you instead have to lock the doors (even if they're locked) and then press and hold the remote start and then hope it worked. The Jeep's both simply require a double click and the vehicle lock's itself and starts. Then comes getting into the vehicle with the key fob. You can't just reach for the door handle and have it unlock like you can with the Explorer or Cherokee; you instead have to push the button on the door handle (first world problems I know). This is the easiest most intuitive thing on the Explorer and Cherokee, but for some reason GM doesn't afford this capability. Likewise, when you get out, you have the option of having the doors automatically lock (which is annoying at times), but this doesn't work when the vehicle is running. So say you want to run into a store and leave the car running with the AC on because you have your dog in the car. So the feature is extremely annoying when it's constantly locking when the car isn't running, but doesn't work when you actually want it to. Now, let's get to the real simple things GM missed. The owners manuals literally came in a zip-lock baggie. At first I was like, did they forget to give me the leatherette binder that every new vehicle I have purchased has come with? Nope, no such offer, just a plastic baggie. Super cheap. The center console is just a big massive hole. There's no upper tray for things you readily need available like, well every vehicle I have ever owned. Again, this just oozes the feeling of a cheap vehicle. Rear cup holders are in the door, so please don't ever let anyone have an open can of soda and forget it's there when they slam the door shut. There's a "drawer" in the lower portion of the center console for rear passengers for some reason, but no cup holders where they are in every other SUV I've ever been in. Same with the front doors. There's a map pocket style area in each front door. Most manufacturers now create a space molded into the door for bottles for water or whatever. Not in the GMC Acadia, you're contigo cup is just going to bang around if you place it there. Cosmetic and creature comforts aside, the transmission feels like it never knows which gear it wants to be in and always feels like it's struggling or hesitant. Climbing hills the vehicle feels like the transmission is "slipping" or stuttering. The fuel economy is abysmal for a new generation V6, averaging 16 mpg. My Rubicon averaged 17.8 over the life of the vehicle and was sold with 98,000 miles and still performed that well with the Pentistar V6 and Mud Terrain Tires. I can't fathom if this engine is this poorly designed or if it is woefully underpowered for the weight of the vehicle. In comparison my girlfriend's Cherokee gets 24mpg in the same area I drive the Acadia and the Explorer Ecoboost averages 20mpg. I've never cared about fuel economy having driven the Rubicon with Mud Terrains, but I assumed I was going to see some massive savings on that front when I purchased this vehicle, not a reduction. When I look back at this purchase, it was a good looking vehicle, that seemed to be loaded with all the latest tech. After having owned it for a couple of month's it's clear that GM is still struggling after their bailout to produce a quality vehicle. This will unfortunately be the last GM vehicle I purchase, and I should have spent the extra $8,000 and gotten the vehicle I wanted (Ford Explorer Sport).

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Beware before you buy it!

EG, 10/23/2019
SL 4dr SUV (2.5L 4cyl 6A)
4 of 11 people found this review helpful

I had 2016 Acadia and absolutely loved it. Without doing too much research, I decided to go with another Acadia without realizing how much it has changed. Talking about change - I almost fell out of my chair when I saw it! It is definitely not a full size SUV and should not be classified as one. It is much more comparable to a crossover SUV that I had years ago! Getting a new Acadia was JUST because it was so roomy, smooth and spacious. 2019 version is NOTHING like this anymore: it is narrow, not smooth anymore, loud and does not have any horse power. Getting up the hill is awful.They just destroyed this great old model with very unimproved 'improved' version .

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Workhorse with luxury

Whitey, 12/08/2019
Denali 4dr SUV (3.6L 6cyl 6A)
1 of 1 people found this review helpful

Great all around workhorse for towing, people mover, handling & ride. Average 21 mpg. Very strong 310 hp engine. Love the luxury and safety features.

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Gear Shift

Gear shift, 04/13/2020
SLT-1 4dr SUV AWD (3.6L 6cyl 6A)
1 of 1 people found this review helpful

We have a 2019 Acadia SLT, bought brand new and have had a problem with the gear shift from the beginning. Just occasionally at first, but now has become a real pain!! When we put it in park it keeps saying put vehicle into park and won’t stop dinging no mater what we do until we finally have to start it and MOVE it, sometimes more than once to finally get it to say it’s in park!

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Stay clear!

Maverick, 11/06/2018
SLT-2 4dr SUV (3.6L 6cyl 6A)
20 of 67 people found this review helpful

The SUV is built very small no room for groceries or people. Car has to many safety features the seats vibrate, sounds and lights all at the same time it's a bit distracting and over whelming. The car I rented has 1200 miles on it and at a idle the whole car shakes. When you take off at a light the car shifts loudly can quickly. The cabin of the car is built low so you feel like your driving a car when you look out the windshield your looking almost level with the hood. It has thick window trim making horrible blind spots. The only thing I liked about this car was the the comfort and heating of the drivers seat and the clarity of the backup camera. If this car was givin to me I would sell it rather then keep it!

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