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Used 2019 GMC Acadia Consumer Reviews

3.5 out of 5 stars
50 reviews

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Pros
Cons
4 out of 5 stars

Love most things about it.

Sarah B., 09/15/2020
2019 GMC Acadia Denali 4dr SUV AWD (3.6L 6cyl 6A)
4 of 5 people found this review helpful

I've had my Acadia for about 1.5 years. It's a very smooth riding car and a perfect fit for my family. It has pretty much all the bells and whistles (except a few things listed below that I would expect in the top trim). I've had a few things go wrong. The transmission valve bodies had to be replaced at about 15,500 miles due to a shudder I noticed as I accelerated. Also, the drivers mirror had to be replaed as it was stuck in the tipped down position after going in reverse and then back into drive. Luckily, all that was covered under warranty. There are a few things I scratch my head about though. For example, there are no seat belt adjusters available. For someone who is only 5'4" I don't have any option to adjust the seatbelt and it cuts me across the neck. Yes, I can raise the seat but that's still not ideal for me. Also, manual folding mirrors only and no blinker in the mirrors. Really? For the top trim, I'm disappointed that these features aren't standard or even available. Those seem to be features you find in even base models on some cars/SUV's. I have about 18,200 on it now and the verdict is out on how long I'll keep it.

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1 out of 5 stars

SO sad GMC not backing up claim of towing power

katie, 10/02/2019
2019 GMC Acadia SLT-2 4dr SUV (3.6L 6cyl 6A)
23 of 39 people found this review helpful

We are very sad about this car. We needed a three row car that could tow and this one said it would tow 5000 lbs. It does not. We have even sent a letter via attorney with no help. It is sad you spend and research a car that much and the company is so big, they do not care to stand by what they say. Also, the blind spots are pretty bad, and did not get a realistic check of them having the car only 24 hours prior to buying. Trunk space is really small when third row down.

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2 out of 5 stars

Something smells bad

Unhappy Acadia owner, 11/12/2022
2019 GMC Acadia Denali 4dr SUV (3.6L 6cyl 6A)
4 of 6 people found this review helpful

Shortly after we bought the 2019 Acadia, I had trouble with the key fob opening the door. This happened after the car got wet from rain or a car wash. I was locked out several times. Last summer we noticed a moldy smell in the car, took it in and had the dealership do an ozone clean and the smell did not leave. They found there was a leak and water had been seeping in and collecting on the floor under the carpet. The leak also caused some sort of issue with the system that operates the way the key fob opens the doors. In checking out other car sites, it seems this is a common issue. I paid for the dealership to fix the leak a few months ago but just last week I went to the car wash and the leak is still there. I live in a very small town and it has happened to one other Acadia in this same small town. Unless there is a recall and fix to the issue, I plan on selling this car soon.

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5 out of 5 stars

My SUV

Jim Ferrante, 01/16/2019
updated 01/17/2020
2019 GMC Acadia Denali 4dr SUV (3.6L 6cyl 6A)
8 of 14 people found this review helpful

I have had my suv for a little over a month and everything is working out great. It really is s pleasure to drive

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Small SUV

Michelle , 09/01/2019
2019 GMC Acadia Denali 4dr SUV AWD (3.6L 6cyl 6A)
8 of 15 people found this review helpful

I have leased the 2013 Acadia Denali and the 2016. I just leased the 2019 last week and it’s the biggest mistake I ever made! I jumped into so fast not realizing all the simple things they took away that I enjoyed so much. The front seatbelts used to be able to adjust to your size so it didn’t cross over your neck... now I deal with constantly pulling the seatbelt off my neck! The outside mirrors are no longer power, now you have to manually fold in. The knobs on dash are very cheap looking compared to my past Acadia’s. I have to agree with another review on here about the roof is so much lower that it feels like you’re driving a car. The drivers seat definitely is not what it used to be... it is now uncomfortable and much more narrow. I knew the vehicle shrunk in size but what a difference! There are also no more crossbars on top of roof. They also took away the directional signals on outside mirrors! The interior has no storage space, a very small middle console. I’m paying a lot more money for a lot less. I can’t believe I have 3 years in this! The one positive is it does drive decently.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
5 out of 5 stars
Value
2 out of 5 stars
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