Used 2017 GMC Acadia SUV Consumer Reviews
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Moved from Honda and Toyota to GMC
Hilde, 04/22/2017
2017 GMC Acadia Denali 4dr SUV AWD (3.6L 6cyl 6A)
97 of 100 people found this review helpful
We had owned a 201 Honda Pilot EX-L and we really thought it fit our needs well. We had several mechanical issues over the course of ownership, though, and some recent trouble with it - plus the 120k miles - and we were ready for a new vehicle. My wife and two young daughters test drove the new Pilot and Highlander and none of us liked them. Really, at all. Even though I wanted to like them, I just didn't. Then we test drove a 2017 Acadia Denali. We all liked this car much more than our 2010 Pilot - and WAAAYYYY more than the new Pilot and Highlander cars we test drove. We did a pile of research and decided to go forward with the purchase. It was easy to find one trimmed like we wanted. We were realistic - we were used to the space the 2010 Pilot had and this vehicle has less; that is just a fact. However, it rides better, gets better mileage, has a simpler dash and climate/infotainment interface/controls. A few drawbacks - the USB ports which are all over the place (in a good way) - are labeled as not to be used for charging devices. To me, that is really their sole purpose (beyond the option to plug in a USB drive with music in the front dash). I haven't tried using them for charging but I assume they will charge a device. Another mild drawback is the faux wood trim panels. It is pretty 'faux' - I'd rather have a satin metal look than this plastic wood - and this is in the "Denali" trim (which to me is the luxury level - "Professional Grade"). There is an occasional 'shudder' when driving it - like a transmission shift-point confusion or maybe the 2 cylinder shutdown process. It has only happened a few times and it isn't a big deal but you can 'feel' something odd for a few moments while driving. The climate controls are easy to use/understand - I struggle with some of the cars out today that have buttons/knobs with multiple icons on them and you need to take 10 minutes to figure out how to do what you want. The Acadia system is simple. Same with the touchscreen - it isn't full of visual noise. It's a few big icons/tiles. The seats are comfortable, road noise is minimal and the interior is just a wonderful place to be. I go sit in the car in the driveway :) The kids love the 'captains' chairs they get (and the heat option). The third row seats are comfortable, too and there is space for adults. If you use them, though, you are just about out of space - there isn't much if you flip those 3rd row seats up. We took an 8 hr trip recently with the car and it performed well - highway driving and long-term sitting/travelling was fine for all of us. The car accelerates strongly and handles well - much better than our 2010 Pilot. The various drive controls (2w/AW/sport/etc) are easy to use/switch and seem to give it a bit more oompf and 'sportier' handling. A drawback - there isn't a dash indication of what mode you're in. Another drawback - there aren't blinkers on the sideview mirrors - this is a good safety feature to me on the highway when changing lanes to indicate to drivers on your diagonal that you're moving over. The wheels are glorious and I favor Michelin tires and our model has them. The interior lighting is nice and the LED DRLs are great. Some reviews say it's hard to see at night w/ the headlights - I don't share that viewpoint at all - the HIDs light the road very well. The bright lights are maybe a bit dimmer than one might expect but I don't feel it's limiting in any way. As to 'active safety' there is a lot going on - there is low speed help w/ 360 degree camera 'bird's eye' coverage - helpful when parking/backing out of the garage, etc. The backup camera is nice; the guidelines curve as the steering wheel is turned. A helpful feature is the seat vibrates to let the driver know there is something to be aware of - if there is an 'object' on the left, the left side of the seat vibrates (same w/ the right). If it is in front/behind, the whole seat vibrates. You can change this to a beep if the seat vibrating freaks you out. I'd like to be able to have both - audible and vibration - but that isn't a choice; it's either/or. There is also low-speed and automatic braking if the car senses objects in front - I can't tell if this works or not. There is also the adaptive cruise control (related to the auto-braking) and this does work - it was nice on our recent trip - if I approached a vehicle in my lane, cruise would ease back and hold until I switched lanes (or the other car did) and then it would resume my set speed. It did this without gunning the throttle, either - I've been in those cars where 'resume' thinks it's a race back to the set speed. I can't say much about the reliability yet. Fuel economy is fine/as expected. The dash has several 'modes' that you can cycle through to see instant fuel economy/per trip/per last xx miles, etc. On our road trip, I think we were getting 26 mpg on the highway (there is a feature to turn off 2 of the 6 cyl).
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Leasing 2017 Acadia Denali AWD
Pete Romano, 09/07/2016
2017 GMC Acadia Denali 4dr SUV AWD (3.6L 6cyl 6A)
80 of 86 people found this review helpful
Leasing a 2017 GMC Acadia Denali. Have had it for a month, and for me, l love the new size (Similar footprint to a Pilot, Highlander). GM really has infoitainment down. It is dead simple to use, the combination of touch screen and hard buttons is intuitive, and terrific to use. Also has both Apple Car Play and Android Auto. The safety features all work as promised. I looked at most of the competition (Pilot, Highlander, Explorer, XC90, MDX, Pathfinder), and the combination of near luxury feel, great in car technology and the new styling just for me put it ahead of the competition. I really liked the XC90, but was hesistant to get into a first year Volvo model, and the large touch screen I thought was not as intuitive as advertised. This is my first American car in 30+ years (Coming out of an 08 MDX), and have to say the Acadia Denali is a great alternative to the mass Asian/Koreans, and the near lux competitors. If you still need the larger size, GMC is selling the previous body style as the Acadia Limited, and you can still opt for the Traverse/Enclave. Areas of improvement would be more exterior colors, and the use of real wood versus the fake veneers. I also would have preferred more interior leather colors, but I guess GM needs to maintain separation between GMC and Cadillac.
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Excellent value for the money
Mike C, 08/11/2016
2017 GMC Acadia SLT-1 4dr SUV AWD (3.6L 6cyl 6A)
46 of 49 people found this review helpful
I looked at several vehicles before settling on the 2017 GMC Arcadia. I'm a very flashy guy and have been driving the 2013 Cadillac XTS. However after having two small kids and needing the hall things from time to time it was time to grow up and get something more family from friendly. however after having two small kids and needing the haul things from time to time it was time to grow up and get something more family friendly. I looked at for something stylish and full of tech features. And I found that and the Arcadia is not too big not too small it seems to be just right. I got the Captain chairs in the back my only complaint would be that my two year old can fiddle with the rear heat and air conditioner controls in the back. It seems like everything is too easily in his reach. But that's the nature of having the two year old. But for the money and my budget this truck does his purpose is not a MDX or Cadillac XT5 but is well worth the money.
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Could like the car
R.W., 11/01/2016
updated 12/14/2016
2017 GMC Acadia Denali 4dr SUV AWD (3.6L 6cyl 6A)
13 of 13 people found this review helpful
Coming from a 2007 Envoy, the front seats come up short on the 2017 Acadia. The Envoy had very comfortable front row seats for all day driving. The front row seat bottom on the new Acadia is much shorter and only comes mid thigh. It would not be very uncomfortable for all day driving. Only other negative complaint I have about the new Acadia, is that in order to have the bodyside molding's painted to match the vehicle you have to upgrade to a Denali. That's a lot of extra money for a nice paint job. The car handles nicely and the 3.6 L has power to spare.
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Shifty Gmc.
Stormy, 08/05/2018
2017 GMC Acadia SLT-2 4dr SUV (3.6L 6cyl 6A)
55 of 62 people found this review helpful
2107 Acadia. Shift to park problem that does not allow the car electronics to turn off. Must restart several times and wiggle the stick forward and backward to eventually correct. Gm knows the problem and does nothing to correct saying they working on what to do. No concern for the continuous problem the cust must be frustrated with on a daily basis. No effort to replace the shifting mechanisms. . So just wait and live with it. Unacceptable. Do not buy this car. Most all other cars stick shift mechanisms work properly.
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The design won me over, but.....
Matt Adams, 05/04/2018
2017 GMC Acadia SLT-2 4dr SUV AWD (3.6L 6cyl 6A)
9 of 9 people found this review helpful
I was looking for a good size SUV after wanting something AWD when trading in my 2015 Kia Optima EX.... The Acadia All Terrain SLE2 won me over and I love the way it looks and drives. I bought the one with the bench rear seat and dual sunroof. The V6 has plenty of power and the AWD system is amazing, in my opinion. I feel very safe driving this. Now for the bad, after 6,000 miles I got an error one day stating "Low Engine Power Mode"... immediately took it in and they replaced the electronic pedal system. Fixed the issue. A few miles later the driveshaft started making a ticking noise and got very loud after driving for a while, mainly over bumps and even the smallest ones it would make a noise... Not normal. The dealership replaced something due to a recall. Fixed the issue. Randomly the lights will all flash.. but since I can't duplicate it.. dealerships have no interest or idea what could have happened. The sunroof had to be realigned and still makes a cracking noise when closing and sometimes bounces back to open... I found water inside the rear glass when washing.. Today I get in after it had been raining all night and my passenger side has standing water... Brake plate on the driver side rattles like crazy.. I think this car had great "initial quality", but this will be my last GM product. I put 60,000 on my Kia from buying it new and not ONE problem.. $46,000 for this is way too much.... Too bad I can't trade it in since with 12,000 miles its worth about $20,000 less than what I paid for it.
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The Big Terrain is a great family vehicle
John L, 11/12/2016
2017 GMC Acadia Denali 4dr SUV AWD (3.6L 6cyl 6A)
47 of 54 people found this review helpful
We traded our 2013 Acadia Denali AWD for the 2017 comparably equipped. The first thing you notice is the cargo area is (somewhat meaningfully) smaller and the exterior looks a lot like the old Envoy (we viewed it as a downgrade vs the previous mode Acadias). From the exterior it looks like a super sized Terrain but is much roomier inside. While the cargo space was a hangup they did a great job preserving very comfortable passenger space in the first and second rows. The 3rd row is now 2 seats and tight but it was tight before and nobody would try to seat 3 people of any size back there anyway. There is a huge difference in the feel of driving this. It now handles like a crossover and not a truck. I think the transmission is smoother, it all feels much lighter and it's still very comfortable on highway. The infotainment system is a revolution from the previous (and awful) GMC system. Apple CarPlay is intuitive, reliable and simple. Great interface, especially for navigation. Safety features are also a plus. The backup sensors vibrate the driver's seat if you're getting too close going either forward or backward and the forward parking camera is a good addition to the rear camera and cross-traffic sensors. There is also a red indicator on the windshield and seat vibration if someone brakes in front of you (or 2 cars in front) while at speed which is effective but subtle. While we miss the cargo room, let's be honest: at least in suburbia this vehicle is a kid-hauler and not a large cargo transport and you won't miss the extra cargo space 95% of the time. We do miss the heads up display (HUD) that was eliminated in the 2017. All in all we've been very happy with the redesign and love this car.
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Fantastic car
a.v., 10/04/2016
2017 GMC Acadia SLT-1 4dr SUV AWD (3.6L 6cyl 6A)
23 of 26 people found this review helpful
I've never owned a GM before -- always Fords or Japanese cars. But this is a great car, just the right blend of size, versatility, fuel economy, and luxury. It is a pleasure to drive. The electronics are extremely well designed -- responsive, intuitive, functional. We chose this over the Honda Pilot, Kia Sorrento, and Ford Explorer, mostly because we liked the styling and the use of space. We're really happy with it.
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Acadia Lives in Repair Shop
rlitton, 07/04/2017
2017 GMC Acadia Denali 4dr SUV (3.6L 6cyl 6A)
34 of 40 people found this review helpful
Loved the car when we bought it. Good features overall but not as good as the Caddy I traded. Then the nightmare begins. the car has been in the shop for a total of 14 days on 3 occasions and is currently still there. A few problems that are not minor. 1. transmission leak, dealer did not have parts to repair and had to order. Mechanic broke the spindle nut putting it back together, and dealer did not have the part took days to get. 2. leaking rear shock and bad spring bushing, you guessed it, dealer did not have parts. 3. rear wheels out of alignment from factory wore tires to cord before discovered. shop says came from factory out of alignment. really frustrated with the vehicle. might have a lemon on my hands. One positive is the dealer has been very good to work with so far. going to contact GMC for a meeting with their rep.
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Expensive cheap car
Naberdeen, 09/12/2019
2017 GMC Acadia SLE-1 4dr SUV (2.5L 4cyl 6A)
7 of 7 people found this review helpful
I leased a SLE-1 2.5L 4cyl model new in 2017. Currently I have put 31000 miles on this vehicle so now it's time to review. First are complaints: Biggest complaint so far is the auto start/stop function; I absolutely hate this feature on this car. There is no apparent way to disable it (I've found the workaround) and the design of the system is just terrible. I've noticed on rainy days that when I come to a stop and the motor shuts off, it immediately starts back up again. So no gas savings or benefit to this system whatsoever; just extra wear and tear on the engine and starter. Next biggest complaint is the tires that GM put on this vehicle from the factory: Michelin Premiers. While they were quiet the entire life of the tire, they only lasted 24,000 miles. It is disappointing that I had to put tires on this car that soon; a car that is marketed as a family car. Another complaint is the automatic HVAC system is lousy. It does not regulate the temperature well at all. I have to constantly adjust it. Another complaint is the headlights; they are not adequate and it's hard to see at night. Bright lights do absolutely nothing but move the beams upward. Then there's the radio: whoever designed the radio in this car has never driven a car before in their life. It is not intuitive, display brightness is not adjustable, and it's just plain terrible. For the first year of leasing this vehicle, the radio display would not dim with the headlights at night, which made it incredibly unsafe to drive. Thankfully GM eventually fixed that issue with a reprogram of the radio but again, it took them a year. Interior components are mediocre, at best. Certainly not up to par with the price point this car is set at. Onstar is also annoying with its advertising every few months. Now for the good: Car drives absolutely great. It's quiet, gets great fuel economy (28-29 mpg hwy), and it is very comfortable to drive. I have had no mechanical issues whatsoever in the 31000 miles I have put on this car. I test drove both this and a Dodge Journey before settling with the Acadia and there simply is no comparison. This car is far superior in how it handles and drives. I don't really understand the complaints about the 2.5L 4 cyl; it provides adequate power to move the car. It is certainly no rocket ship but I feel safe driving this car, even on the interstate. I average 20k miles per year of highway driving and never had a performance issue. You just have to know your limitations. Final thoughts: Very comfortable to drive, decent looks and room. However the Auto start/stop, radio, and Onstar make it a deal breaker for me. I would not own another one, especially if I have to put tires on it after 24,000 miles.
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17 Acadia SLT1 test drive
G H Envoy, 10/29/2016
2017 GMC Acadia SLT-1 4dr SUV AWD (3.6L 6cyl 6A)
11 of 12 people found this review helpful
Coming from a 2006 Envoy this new size is about the same and perfect size. I would not consider buying the original Acadia five years ago b/c it is huge and heavy. So I kept the troublefree Envoy. But GMC is now back in the mid size game... I expect to be buying.
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Nothing to jump up and down over
Miller, 08/20/2016
2017 GMC Acadia SLT-1 4dr SUV (2.5L 4cyl 6A)
27 of 33 people found this review helpful
I've had my leased 2017 Acadia for a few months, coming off of a 15 year old vehicle. Build quality is not what I would expect from a 2017 model year. Hood/grille is slightly off-center, gaps between the grille and headlights, trim pieces don't fit flush, rear seats are uneven, and when the seats are folded flat in back, there are a lot of weird humps and bumps in the fabric. These are all kind of nitpicky, but these types of issues should have all gone out in the 90s. Driving the Acadia is a pleasure, it is very comfortable on the highway or in town. It does not feel like a full size SUV at all, much more svelte. All in all, if you can get an SLT-1 for about $35,000, I feel like it would be a good deal, but for something north of $40,000, I'd look elsewhere. It feels like GMC spent way too much money on electronics and flashing lights in the cabin, and not enough money on the mechanical quality of the vehicle.
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Be aware
Jeffery bengel, 09/24/2017
2017 GMC Acadia Denali 4dr SUV AWD (3.6L 6cyl 6A)
5 of 5 people found this review helpful
The horn is very hard to use, had 840 miles and all the warning check engine lights came on. Dealership reset the codes and said it was a glitch. I was passing a steel plate in an intersection and the braking safety feature locked up. Good thing the car behind me didn't read end me, the seat belt kept me from hitting my head on the windshield. At 900 miles now keeping my fingers crossed. The rattle in the sun roof is driving me crazy, bigggest upset is the dealership either doesn't know anything or just passing the buck.
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My experience with the GMC Acadia All Terrain
Elaine, 10/01/2017
2017 GMC Acadia SLT-1 4dr SUV AWD (3.6L 6cyl 6A)
8 of 9 people found this review helpful
My 1st vehicle was a Pontiac Aztek which I loved at kept for 196,450 miles. Since Pontiac is no more, I had to find another car maker. I temporary had a 2017 Toyota RAV4 hybrid for 7,091 miles which I had to get rid of due to the seats being extremely uncomfortable for me. So the 2017 GMC Acadia All Terrain is my 3rd vehicle. I've had it for 7,550 miles, so it is better than the Toyota RAV4 in terms of comfort. When looking to replace the Toyota RAV4 we expanded our search to include all CUVs and I mean ALL, all the way up to the most expensive in our test drives, Porsche Macan. So far I've taken the Acadia to the shop for one oil change, tire rotation, and a software update when a service light came on. It has a smooth ride, not harsh, a softer suspension. Sometimes I do feel like the engine creates vibration shortly after starting it sometimes but it goes away. I love that I didn't have to have the 3rd row seat, nor do I have to have a sunroof because I don't need either. Most CUVs when you get to the upper trims they automatically give you a sunroof which adds $1,000 or so to the vehicle for something I'll never use. The infotainment is well designed and very intuitive. The information in front of the driver is good, shows everything one would like to see (tire pressure, digital speedo, odometer, etc). If I turn off the infotainment screen I still have a clock, most CUVs the clock goes away when you turn off the infotainment screen. The steering wheel controls are well placed and the wheel itself is comfortable to hold. The all weather floor mats cover the entire floor and stay in place. The head restraint is a good distance from the back of my head unlike some of the vehicles where it was so close I found myself leaning forward which does nothing for good posture. The audio system is quite good, better than most. Now for some of the negatives for me. So many of the CUVs have a bit too narrow of seats. I'm 5'6" and weigh 140 lbs and am by no means heavy. The bolsters that are designed to "hug" you, I find uncomfortable and they tend to put pressure on my hips the bigger they are, deep heavily bolstered seats are the worst for me. If the GMC Acadia front seats (the flat part) would have been 1" wider, I would be happier. The bolsters are relatively mild so I can live with them but I'm not in love with the seats. I prefer not having an arm rest in the middle. If the console was sunk down and if the seat had arm rests you could fold down if you wanted them, that would have been better. Otherwise I find most CUV consoles get in my way. The headlights should be LED or HID. I could see much better at nice with those types of lights. With the price I paid, I feel better headlights should have been on it. And my last complaint which could apply to all CUVS is lack of color. My first vehicle was yellow which I loved. Now if you don't like B&W and red vehicles, you won't find a color you like. I wish the auto makers would include 2 actual colors for us who like vehicles with color. I want my vehicle to stand out and not blend in.
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Nearly loaded Denali model
SYakov, 03/03/2017
2017 GMC Acadia Denali 4dr SUV AWD (3.6L 6cyl 6A)
10 of 12 people found this review helpful
As with any vehicle, your priorities as a buyer are really going to determine if the Acadia is worth your money. I would say the Acadia is not the best if you are looking for a minivan substitute based on lack of creative interior storage (very basic) and cupholders (one per seat basically). The center storage cubby has NO divider or shelf mechanism- it's just an empty box which is disappointing. From what I've seen other similarly priced SUVs like the Pilot and Highlander are far more focused on storage and being minivan alternatives. On the upside, the performance and quietness, ergonomics and visibility are top notch. The handling is very solid and it doesn't feel overweight or tough to maneuver on the road. The HVAC and radio controls are super straightforward and there is little reason to use the manual. If you don't want funky shifters or touch sensitive controls, this is the SUV for you. The downside if that the interior design is a little too basic for such a pricey vehicle. I think there should be more differentiation between the base interior and the Denali interior- it needs more luxury for the money they are charging. All the tech you expect is there, but too much of it is limited to Denali trim which is a mistake and will probably chase away some buyers. GMC really needs to make things like around view camera and adaptive cruise available on lower models. Auto wipers should also be available because they are on the smaller Buick Envision and some other SUVs in this price category. Bottom line, I think this works well if you have 3 kids or less and don't plan on doing lots of long road trips. If you want an SUV because you don't want a minivan, looks elsewhere.
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Shift to park issues!!!
Brando, 10/26/2018
2017 GMC Acadia SLE-1 4dr SUV (2.5L 4cyl 6A)
7 of 9 people found this review helpful
Beware as this vehicle has a major problem that the dealerships cannot yet fix. When trying to turn the car off you get an error message that says the vehicle needs to be in park but it is already in park. Each time this occurs you must spend approximately 30 seconds to 5 minutes fiddling around trying to get the car to recognize the car is in park. Very annoying. Not crazy about the start stop feature and the keyless entry system is always honking the horn at you. Lots of inconvenient features on this car.
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GMC Acadia
Robert Bagnetto, 02/21/2018
2017 GMC Acadia SLE-2 4dr SUV (2.5L 4cyl 6A)
7 of 9 people found this review helpful
Vehicle rides good but our Acadia frequently needs some type of major repair and repairs are very expensive. We won't be buying this vehicle and probably not from GMC again
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Re: Apple CarPlay
LC, 03/19/2018
updated 10/23/2023
2017 GMC Acadia SLE-1 4dr SUV (2.5L 4cyl 6A)
5 of 6 people found this review helpful
Update 6+ years: My Acadia was not used as the title shows; it was brand new when I bought it in 2017. It's over 6-years-old now and I just replaced all 4 tires. Recently, my engine light turned on. Took it to the dealer and the engine and battery are fine. Learned that the upper and lower active grill shutters have failed. Both are not opening and closing causing those codes to set, (turning the engine light on). Replacement $800. Yes I'm annoyed but $800 is cheaper than a new vehicle. Otherwise, no major problems since my purchase. Fingers crossed! Update 5 years: 5 years in, still love the Acadia. No mechanical issues. Car play has improved. I would suggest, however, to GMC to add a dimmer to car play for dusk to night driving. Update 4 years: My Acadia is 4-years-old now, & I’ve had no issues with it at all. There was a recall on it pertaining to the back middle seat seatbelts which was repaired in less than 45 minutes. Apple car play is much better, and I’ve been happier with it. I still love my SUV, & I’m planning to keep it until it stops running on its own. :) Update 2 years: This year, my truck is now 2-years-old & I still love it. The only problem that I had with it is that the engine would not shut off almost a year ago. This problem was rectified by my dealer on the same day. The dealer provided me with a loaner car, the 2019 GMC Terrain (very nice truck), and they fixed the part. There have been no other challenges. Also, I’ve learned that if your cell chargers are even slightly damaged or old, they will not work well in the vehicle with Apple CarPlay. That was the problem below. Since my last comment, I’ve replaced my chargers several times and the sound system is all good. And remember, the new Acadia’s have an engine system that shuts off when you stop. That’s not an engine problem, just learn how to manipulate your way around it. The engine shut off is great! This truck gets fantastic mileage; I have a college student, we drive this truck to drop her off & pick her up on a tank of gas there & back. Good luck! I’ve owned my 2017 Acadia for 9 months and I love it. It’s large enough for the 5 of us and very comfortable. My husband is 6’4” and he’s very satisfied with the comfort level in the driver and passenger seats for his legs. We drove it about 17 hours to Florida and all passengers were just fine in reference to comfort, space, & electronics. That’s what we love about this SUV. I waited awhile to write this review after that trip to “just see” if I’d have any challenges with it and I do, unfortunately. Albeit small, but worrisome to say the least. The problem lies within my USB ports AND Apple CarPlay. The USB ports have gone bad which shouldn’t happen on a 9-month-old car, but they have & I’m having them repaired at my next oil change. This vehicle is still under warranty which is good, but there’s no reason that this should be occurring. Neither port works well and my CarPlay shuts off and on periodically. One other comment: Some reviewers fail to realize that the engine on the new GMCs shut off when you come to a full stop. Learn about your transmission folks! I have learned techniques to deal with the engine shut off at lights, while parking, & when gidlocked in traffic. You’ll get used to it. There were other SUVs that I straddled the fence with including the Chevy Traverse & the Toyota Highlander, but they didn’t compare to the Acadia me. I’ve also owned a GMC Denali Yukon which I traded for another car. The Yukon, although beautiful on the exterior, is NOT larger than the Acadia nor is it better on gas - far worse! I hope that this helps! You won’t go wrong with the Acadia.
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Thought i was buying a good car
Steve, 03/30/2018
updated 09/30/2020
2017 GMC Acadia Denali 4dr SUV AWD (3.6L 6cyl 6A)
5 of 6 people found this review helpful
Great ridding car. Floats down the highway but you can feel its a very heavy car. Front brakes wore out at 27000 and the electrical system is failing. dealer says it will be many months to get the parts do to a high demand. dealer said the problems are caused by the road salt. well ya. we use road salt in the north east, nothing new. Why not make the car so salt is not a problem. getting rid of it as soon as the parts arrive and buying a Toyota. The factory gave us a two year extension on the warranty covering the chronic electrical problem. As in the previous years the warning module broke again and it was replaced under the extended warranty. that was the last time GM said they will fix for free and they fully admit they have done nothing to correct the problem. Cost $1000.00 to replace the module.
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This works for me!
Wayne Whitney, 05/07/2017
2017 GMC Acadia Denali 4dr SUV AWD (3.6L 6cyl 6A)
5 of 6 people found this review helpful
Compared this car to several others, including the Audi Q7, and found it to be remarkably similar but for almost $20K less. The slight increase in power is noticeable as is the decrease in outside noise (better dampening). The electronic improvements sell the car all by themselves, especially if you use Apple products. The smaller cargo space is obvious but liveable. It feels sportier than prior year's models - tighter and more nimble - without any loss in comfort. Overall, a good choice for anyone not wanting to spend a fortune but still wanting a quality vehicle.
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Do not buy
Jon, 12/16/2020
2017 GMC Acadia SLT-2 4dr SUV AWD (3.6L 6cyl 6A)
3 of 3 people found this review helpful
Shift to park issue at 12,000 miles. Dealer fixed with a jumper harness. Now car has 22,000 miles and is 11 days out of the 3 year warranty and am having the same shift to park issue again. Smail GMC said the entire shifter assembly needs replaced because the jumper harness didn’t fix it. Cost is $620. GM is refusing to pay. No more GM products.
Terrific vehicle - love it
TerryA, 05/01/2017
updated 11/03/2017
2017 GMC Acadia Denali 4dr SUV AWD (3.6L 6cyl 6A)
3 of 3 people found this review helpful
I tend to keep my vehicles a while - this replaced a 2007 Pontiac Torrent which at ten years old was still a good vehicle - not flashy or large but dependable. I wanted to upgrade now to something a bit larger and more comfortable. The only thing the same is the color - red. My new ACADIA Denali is a great choice. It handles like a dream (I test drove an equivalent vehicle of another make - that experience was like driving a bathtub full of water). The ACADIA's acceleration is good. It's cornering is superb - considering its size, it is surprising. Braking is great. Front seat comfort is great (heated and air cooled), 2nd row is good (heated), 3rd row is ok for short runs - we'll probably never use it as a seat. I think the overall size of the 2017 is perfect for us - the larger size of the 2016 would have been too big. It has ample room for our two very large dogs AND luggage. The technology took about 3 minutes to set up so I was comfortable driving home but honestly, most will need at least a few hours with the user manual to utilize all of it. There is a lot there. It is totally keyless - you need the dongle but never have to take it out of your pocket or push any of the buttons on it. If you lock your dongle in the car (hard but could be done) you can unlock it with your smartphone, or for a plan C, call onStar to unlock it for you. I've only had it a few months and have gotten 18.6 mpg on what has been 90% city driving. As you can tell, I am as excited about this as I was when I got my 2000 Pontiac Bonneville SSEi (turbo) which I still have and which runs as if it were new even though it has 100,000 miles on it. The dogs like the new one a lot better. For trips, because of the roominess, comfort and technology, I do too. For the record, I tried other comparable vehicles and they all felt as if something was missing. If I change my mind, I will update my review but don't hold your breath waiting for it. The combined mileage shown below are for some short trips that included a bit more highway. Update after a few months - no change. Still love the vehicle
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Product Choices
Marshall, 11/22/2016
2017 GMC Acadia Denali 4dr SUV AWD (3.6L 6cyl 6A)
10 of 14 people found this review helpful
2017 Acadia (including Denali trim) is not available with directional signal lights in the exterior mirrors--nearly all other vehicles offer that. Limited color choice in Denali trim, most are extra cost. Six-speed automatic when industry trend is to eight and nine speeds. Front seats could use a thigh extender, a feature found on the Toyota Highlander. Premium radio only comes with eight speakers--competition offers more. Many folks still have their CDs; why not offer an optional CD player, as some competitors do?
*UPDATE*- BEWARE - ENGINEERING PROBLEMS **LEMON**
Steve Keizer, 03/17/2017
updated 11/02/2018
2017 GMC Acadia Denali 4dr SUV AWD (3.6L 6cyl 6A)
29 of 44 people found this review helpful
New Update: LEMON - Vehicle ended up being deemed a LEMON. Even so, we ended up losing a few thousand dollars over this entire debacle, but at least we are out of this nightmare! Loving our new 2018 Ford Explorer Sport! Update: BEWARE - Some NEW Acadia's are having problems with vehicle vibrations and shuddering while holding a steady throttle. We have been in for service 5 times, on the 4th service, our entire drivetrain was tore apart and the torque converter clutch/TCC was replaced. Well.. it didn't solve the problem. We now have a copy of a GMC #PIP5488: Vibration, Drone, Flutter, or Boom Noise at 1500-1700 RPM When Vehicle Is In AFM (V4) Mode Bulletin, dated March 23, 2017, and there is no current fix - but, I should feel good because GM Engineering is investigating the issue. UNBELIEVABLE, a $50,000 new vehicle purchase with this problem, with no ETA. BUT WAIT, it gets better - have been dealing with GMC, and they told me today that they would NOT be able to offer us a buyback option, but that we had to wait for an update/fix. Hmm.. Dealership said it could take up to two years... I won't even get into all of the other rattles throughout liftgate and cabin, chair squeaks, raddle through dashboard from fuel injector solenoid (NO FIX), improperly installed interior and exterior trim - QC on this vehicle is a JOKE!! https://www.repairprocedures.com/bulletins/document/pip5488/4755310.html AND TODAY, the check engine light came on - per OnStar remote diagnostics, it's an emissions code - PO430. One more issue for our never ending list!! Sixth service appointment next week Tuesday! Original Review: Coming out of a new purchase, 2014 Chevy Impala 2LTZ, which was a great car - we decided to stay in the GM family of vehicles and were drawn to the all new 2017 GMC Acadia. We quickly loaded this vehicle with options and wound up going with the AWD Denali option, our most expensive SUV purchase to date at over $50,000. (Previous new SUV was 13 Ford Explorer). This vehicle has been in the shop three times, next week will be 4 - I will focus on the MAJOR flaws with this vehicle. BEWARE, per the dealership and GMC, this vehicle will ride rough (shudders, and is getting worse) at any steady speed between 20mph and 55mph due to it's flawed "TCC", torque converter clutch, but because it's not throwing any error codes, we're told there's nothing wrong with it - service advisor rode along and felt our concerns - this is how we learned of the "TCC". There is also an annoying high pitch frequency that comes on that is audible outside of the vehicle after it is shut off - this lasts anywhere from 30 seconds to 6 minutes. AWESOME! Squeaks and rattles with second row seating, gaps with interior molding, missing fender trim clips, rattles in lift gate (I think with the window seal)... I know, right? Should've stuck with Ford, but we loved the Impala so much and preferred the infoSystem of the GM over Ford's mySync. We'll, just over 4,000 miles now, a GMC Case number that's about 3 weeks old and off to a different dealership next week. Great job GMC and Longhammer of Waterford - really appreciate the quality and support. I would NOT RECOMMEND the 2017 GMC Acadia to anyone - this will be our last GM product, ever. I received an email asking to update my review (11/1/2017) - the latest is after 9 months of frustration (12 service drop offs with a total of 61 days in the shop, with issues still unresolved) and with the assistance of a Michigan Lemon Law Attorney, our vehicle was deemed a lemon and it has been surrendered back to the dealership. We still came out on the losing end financially, which was difficult to swallow for a short period of time, but we are extremely happy with our new 2017 Ford Explorer Sport.
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No See the CD!! and a lot of other things too
Valerie Valkyrie, 09/21/2017
2017 GMC Acadia SLT-2 4dr SUV (3.6L 6cyl 6A)
10 of 15 people found this review helpful
ASTOUNDED to find on driving home in my new Acadia that there is NO CD PLAYER!!!! WOULD NOT HAVE PURCHASED had I known this! As it is, this will be a transition car as very disappointed in quality. Have wanted Acadia for several years, had Terrain SLT2 that was a great car but just a little too small and seats too firm. But this Acadia does not have near the quality of my 2012 Terrain, materials inside are cheap and unsubstantial, leather seats feel like velour cloth not leather as are so limp and sticky. Another WTH????? were they thinking when they moved the remote liftgate button from the overhead console to the drivers door at knee level--totally inaccessible to anyone but the driver. Not helpful when you come out with your arms full, as your fob is in your purse and no one in the car is going to climb over the console and reach down almost to the floor to pop the liftgate, or jump out and run back to open it either. Totally inaccessible. Also could not believe that a $46000 car does not have height adjustments on the seatbelt anchor positions on the posts...but I guess it is only women and children that appreciate those. And how many years will it take to figure out how to get those back row seats to lie flat, like every other car company except probably Chevy and Buick. Those big seatbacks sure eat up the cargo space I want, sticking up in the way. The center console is tiny, the doors have 2 very small cubbies that nothing will fit into. On a positive note the graphics are very nice on the touchscreens although hard to find everything. And it is a relief to have the fuel door on the driver's side instead of the passenger. To sum up, this could be the last time I buy domestic, my friend has a Highlander and it was about same price, same options and much more impressive vehicle in terms of quality, design and the SPACE is unbelievable! Where do they put the wheel wells, because there is no big hump on each side like in the GMs? It even has a little shelf under the dashboard and full bins on the door, but I guess all that plastic is needed to strengthen the door on the Acadia, it apparently isn't strong enough to allow for larger spaces. Another negative is the door mirrors, they are high and wide, in conjunction with the front post and airbags, when I turn I cannot see where I am going--I am totally blind. This is characteristic of most modern cars, the mirrors used to be level with the bottom of the window, now the bottom of the mirror is above the window bottom and blocks the view any direction except straight..(I tried to find a car without this problem but couldn't). And much more engine and road noise in this Acadia than the Toyota. I looked at the Colorado and the Traverse before buying this Acadia and the interior quality was underwhelming in them as well. Already missing my old Terrain, at least it had a V6, which is not an option any more, and it looked like a quality vehicle. So long Detroit! I got some more space but I'll be eating crow around my friends until I can afford to unload this turkey.
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Not what I expected
Lisa S, 03/08/2017
2017 GMC Acadia Denali 4dr SUV AWD (3.6L 6cyl 6A)
10 of 15 people found this review helpful
Have owned the AWD Denali for 5 months now and wish I could trade it in. It has absolutely no storage or luggage space. I have to fold back seats down just to go to grocery store. The Acadia died within the 1st month of having it as they said there was a glitch in the software and whole vehicle just lost all power. Good news was I was home and not out somewhere. Still does not run correctly, has loud rattle in front drivers side, terrible handling around curves and on road.
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Love my Acadia
Bonnie, 11/02/2018
2017 GMC Acadia SLT-2 4dr SUV AWD (3.6L 6cyl 6A)
10 of 15 people found this review helpful
This is a great vehicle. Wanted power with V6 and got it. You want to know how to operate wipers etc? Read your manual! Or ask your dealer. I’ve read so many negative comments it makes me think the people have stock in foreign car companies or just dont know a fantastic vehicle when they are in one. Every vehicle has possibly minor problems-they are a mirage of mechanical parts. Fix it, quit grumbling and get over it. Foreign cars are not immune to repair! Im so sick of comparisons to foreign junk. People only recall bad not good. I love my dual sunroof and yes it sits up high enough to see the road ahead better than most vehicles. Shall I say the bigger the truck the smaller the man? Ouch. Awd no prob on my hilly driveway or Michigan pothole roads in the winter! Love love love my heated seats-wonderful. Using your turn signal as you ALWAYS should-mirror alerts you to blind spots (always double check as well). Rear back up camera excellent visual. Push a button rear hatch opens. I have an app on my phone that starts the vehicle. Roof rack, fold back mirrors and a sleek look. I see many happy drivers on the roads! I am one of them! See me smile! Oh and for all who say support troops, support USA and buy American based and built. That means Ford and GM. Sorry ye old jeeps. (We cant control where all the parts are made but figure ALL the vehicles share many of them-thats why many recalls are across many brands). Thanks for allowing me to express my opinion. Safe and happy travels!
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Super frustrated with my GMC Denali!!!
Amy, 11/03/2018
2017 GMC Acadia Denali 4dr SUV (3.6L 6cyl 6A)
7 of 10 people found this review helpful
When I park my car and hit the button to turn car off, put in “park” my dash registers that my car is still in gear. It alerts a “Shift To Park” sometimes it takes me 10 minutes of starting and putting my car in and out of gear. It’s frustrating, and could be dangerous. Something needs fixing!
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Great Automobile! Car is so responsive.
G S English, 07/19/2017
2017 GMC Acadia SLT-2 4dr SUV (3.6L 6cyl 6A)
4 of 5 people found this review helpful
This is my third new GMC Acadia - the reliability is exceptional, extremely comfortable ride, abundant amenities and great storage space for travel.
Stay away - TRANSMISSION IS HORRIBLE!!!!
Honey Badger, 10/17/2018
2017 GMC Acadia Denali 4dr SUV AWD (3.6L 6cyl 6A)
5 of 7 people found this review helpful
Since day on this car has had a transmission shifting issue from1-2 and 3-4!!! GM has been no help what so ever and basically told me it is what it is.....#gopoundsalt This is the worst GM product I have ever bought and GM Customer Service has been a JOKE!!!!
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The Acadia Dream
Mike Louy, 10/22/2016
updated 10/25/2018
2017 GMC Acadia Denali 4dr SUV (3.6L 6cyl 6A)
5 of 7 people found this review helpful
Lots of leg room with the seating.Nice ride,beautiful car.I don,t like the phone system.
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Not what I wanted, or expected
T, 01/27/2017
2017 GMC Acadia SLT-1 4dr SUV AWD (3.6L 6cyl 6A)
17 of 28 people found this review helpful
I was previously leasing a 2014 Acadia SLT-2 and when my lease came to an end, I was backed into a corner with limitations on car choices. I tested the Honda Pilot, Toyota Highlander, Nissan Pathfinder, Ford Explorer, Chevy Traverse and Buick Enclave, and, of course, the 2017 Acadia. With my previous Acadia, I had it all! Perfect size, captain chairs in the second row, and I could fit 7 pieces of decent sized luggage behind the upright third row! Gas mileage was poor, but I didn't let that bother me at all. The only reason why I chose the new Acadia over all the others is solely based on the perks I obtained from sticking with GMC. I felt pressured. My lease was beyond its expiration and I was running out of time. I made a blind decision and now I will be paying for it for the next three years. Upon the initial test drive, I thought it was a smooth ride and easy to maneuver over my previous Acadia. I almost wish that dealerships would let you test a car for a few days or even a week before deciding! My biggest complaints are: How low this vehicle sits! I also have a 2017 Nissan Rogue, and that sits higher than the Acadia. Also, the whining noise when accelerating. The storage is awful! I have to fit my son's stroller in at an angle with the third row up. With the stroller in behind the third row, I have to leave the third row up because that's where I place all other belongings because they simply won't fit! I have had this car for almost 6 months and I am in the heart of winter here in Upstate New York and this vehicle is worthless in snow, even in 4 wheel drive. The weight loss of this vehicle really shows even in the lightest of snow. Just spins and spins at stop lights, and I find it annoying that I have to put the vehicle into 4 wheel drive JUST to make it through a snowy intersection. UNACCEPTABLE! I honestly wish I spent the 50k and BOUGHT the Acadia Limited, or went with the Ford Explorer. Cannot wait to dump this vehicle.
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If you like playing CD's don't buy an a new Acadia
Will, 04/21/2017
2017 GMC Acadia SLE-2 4dr SUV AWD (2.5L 4cyl 6A)
11 of 18 people found this review helpful
$1,000 dollar option on the radio, 8 inch screen and Bose Sound System, but does not have a "CD Player, what a disappointment
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Exterior great-Interior terrible
L S, 10/24/2016
2017 GMC Acadia SLE-2 4dr SUV (2.5L 4cyl 6A)
11 of 19 people found this review helpful
GM has seriously limited the interior color choices. No reasoning that I can understand on this. I particularly am referring to the choice of a coppery brown dash/steering wheel/side door panels 1/2 way down-with gray seats/carpet/headliner. These two colors just don't match. The only other interior color option for the SLT2 is black on black on black. Why is GM dictating to us on these interiors?? It's bad enough that you have to pay extra for almost any exterior color other than plain old white. Sure wish GM would listen to their loyal customers. I would have ordered what I wanted on the spot-but was told there was no other interior option for this model. I left the dealership and went straight to Toyota-I am now waiting for the 2017 Highlander to be released.
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Very Pleased
Rich Lather, 11/12/2019
2017 GMC Acadia SLE-1 4dr SUV AWD (2.5L 4cyl 6A)
2 of 2 people found this review helpful
Well handling, efficient vehicle. Test drove a Honda Pilot. Liked the feel and handling of the Acadia better than the Pilot.
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Traded 12 Acadia AWD Denali for 17 AWD Denali
Scott C Genrich, 02/09/2018
2017 GMC Acadia Denali 4dr SUV AWD (3.6L 6cyl 6A)
2 of 2 people found this review helpful
After test driving a new Acadia compared to my 2012, I had mixed emotions liking some things, missing others. My wife on the other hand loved it and for the first time ever asked that we upgrade to this model after she drove it. It was easier to control, see out of, and more comfortable. I debated it for a while liking the improved gas mileage, ability to select FWD or AWD, and yes improved comfort! What I missed was silly like folding mirrors, HUD, and cargo aka sheet of plywood. I wanted a rare black on tan which no one had because black seats are freakin hot so we ordered ours. I took great liberty and loaded it with every option available as I plan to drive this for a long time. I have the technology, cargo, floor liner, exterior, performance ride & handling, dual sunroof, info\navigation, 6 passenger, read headset dvds, and trailer hitch. It came in on a thrs and we drove to FL on friday. Let me tell you how impressed we were with it! It handles like a car even loaded down with luggage, kids, and pets! We no longer have that top heavy roll in the mountains or off ramps, the mileage improved from 13mpg to 24 (remember I said loaded down versus empty). The cruise control is easy, the braking warning is handy, and the lane drift not only warns you but actually corrects the vehicle if you dont respond which is very cool and a nice safety feature. The visibility is great but I am catching myself using the 360 camera system more and more, the screen shows a split of rear view and a top down virtual image like the commercials show which help if you are blindly backing up say you are parked between two large SUVs or trucks. That has saved the wife and me so many times now it isnt funny but valuable! The engine has more horsepower than before and it is pretty quick for this leadfoot living in the city of the Indianapolis 500 and braking is impressive for a SUV again better than the old model. As others have mentioned I do get the occasional transmission delay when turning and accelerating at low rpm but that is a larger technical issue now with computer controlled trannies. Yes they need to improve it but again, if you give it a little juice it quickly responds and throttles you into gear so more of a nuisance than issue. I have yet to trailer anything yet but the crossrails are actually wider and longer than the old model due to their engineering and we haul kayaks and bikes off the hitch a lot without any issues. It is very quiet and comfortable inside. I love the heated\cooled seats in tan which reflect a lot of heat in summer and the heated steering wheel is nice this artic winter. Driving 15hrs to FL I was never uncomfortable and these seats are wider with more adjustments than the old model including heated rear seats! Another improvement is the leg room in the rear. The old model sat flat in the back meaning your feet just a few inches below your rear and your knees were high in the air which was uncomfortable. They fixed that with lower interior wheel wells so your knees are now down even with your rear-end and much more comfy! I do miss my heads up display still but the dash is well done and you dont really need it and I wish the mirrors reclined automatically but I accept it. The only real complaint that I have is the narrower body where I can no longer get a sheet of plywood into it but someone asked me why am I hauling lumber in it anyway. I look forward to see if they make any improvements in the coming models like a 10speed transmission and I am intrigued by the slightly larger traverse so wouldn't an Acadia XL be a neat idea like the yukon and yukon xl?
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Awesome Vehicle
Kurt, 01/13/2017
2017 GMC Acadia SLT-1 4dr SUV AWD (3.6L 6cyl 6A)
2 of 2 people found this review helpful
I downsized from a 2015 GMC Sierra 1500 SLT All Terrain to a 2017 GMC Acadia SLT1 All Terrain. The new version of the Acadia (interior) is a smaller version of the Sierra. I love them both. Awesome vehicles. I have the upgraded version of the Acadia with the 20" tires/rims. Handles great. AWD feature had the Acadia handle well in the snow. Very comfortable leather bucket seats. Electronics sync with phone. Never have to touch the phone once its plugged in. GMC did a fantasic job with the downsized 2017 Acadia.
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Good choice for 3 row family car
Minhong Yu, 11/28/2016
2017 GMC Acadia SLE-2 4dr SUV AWD (2.5L 4cyl 6A)
4 of 6 people found this review helpful
Nice interior space. Performance, acceleration and technology are good for this new generation of Acadia.
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Careful driving at NIGHT
Thomas Santoro, 04/12/2017
updated 03/22/2019
2017 GMC Acadia SLE-2 4dr SUV AWD (2.5L 4cyl 6A)
7 of 12 people found this review helpful
I bought this vehicle after one test drive. I was pretty much sold on the 2017 Honda Pilot. The new 2017 Acadia changed my mind quickly. I never expected one vehicle would satisfy me like this. HOWEVER, driving at night was a different story. Horrible! I cannot believe "Professional Grade" would illuminate the road so poorly. Maybe, a recall is in order. I do not do much driving at night, BUT I would expect the lighting would match the rest of the vehicle. UPDATE! I realize I was too generous with my 5 star rating initially for QUALITY OF MATERIALS. Overall, I am generally satisfied. I have read, (what I would say) are picky comments on materials used, but My disappointment concerns the material used on the covers for the sunroofs. It is a shame to have to comment on this! After all, I still consider it a privilege to own and drive this SUV. However, when one cannot always open and close this shade without fear of it actually working or, God forbid ripping...I have seen other vehicles with panels that work that cost far less. GMC shame on you! Unless of course you issue a recall.
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Acadia from a Yukon
Scott VanDerhei, 11/06/2016
updated 11/11/2022
2017 GMC Acadia SLT-2 4dr SUV (3.6L 6cyl 6A)
7 of 12 people found this review helpful
The Auto is very noisy. When starting out the transmission whines, my wife says it sounds like I am pulling a cats tail. The highway noise is very loud. The ride is not as good as my 2011 Yukon which was not great. The auto has 45000 miles on it.
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DON"T BUY THIS !! Several options Dont Work !!!!!
Susheel, 03/10/2017
2017 GMC Acadia Denali 4dr SUV (3.6L 6cyl 6A)
14 of 27 people found this review helpful
I owned a 2014 Acadia Denali and for some strange reason decided to trade for 2017 model. New 2017 model sucks ! Lane departure warnings DO NOT WORK. NO BEEPS if you change lanes without turn signal - Regardless of your speed or which streets or freeways you are on - I tested this along with 2 people from dealership - we drove over 100 miles testing this !!!! ( 0f course after I leased it !!! ) - Never Worked . Front Collision does not work unless you are about to HIT the Vehicle ahead - beeps if you are about 10 feet away at 30 MPH - If you are parking behind a car, it will beep only if you come within 8 inches !!! DEFEATS the purpose of having this ! MY 2014 Acadia Denali worked fine - it would beep if I changed lane without turn signal and would also beep if I came close to another vehicle - depending on my setting - far,medium or near ( forward collision ) . Front Auto Braking does NOT WORK . I went to 3 other dealers to show me how it is supposed to work - They were all surprised to see it does NOT WORK !!!! I assumed that 2017 acadia denali would be better than 2014 I owned and assumed that everything that worked on it will work better or at least the same way - NO NO NO ! Big Disappointment !!!!! Also new 2017 Acadia is Way too Small !!!! Please TRUST ME - Before getting this , do ask the salesperson to show how all the features work - Trust me , you will be disappointed. The ONLY good thing is that I leased it and will get RID of this [non-permissible content removed] in 2 years ! Have previously bought 2011 and 2014 Acadia Denalis - WILL NEVER BUY or Lease GMC again in my life.
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Professional Grade my eye...
Jason Morgan, 02/15/2019
updated 02/22/2023
2017 GMC Acadia Denali 4dr SUV AWD (3.6L 6cyl 6A)
4 of 7 people found this review helpful
I have owned this vehicle for close to 3 years and based on my experience, I will likely not buy another GMC, or even any other “luxury” vehicle. I got the “top of the line” model, all the options and had great expectations. The mechanicals function adequately, the windscreen blocks the wind, the seatbelts have not yet failed and it hasn’t stalled leaving me stranded, yet. However, as a bar to measure quality, that’s pretty low. I am struggling with which feature I paid extra for actually works. The wireless charging ($350!?!) only works with certain android models without a case. I’m sure it said that in some subparagraph somewhere, but certainly not in the brochure trying to sell that pile of dung. The auto start works sometimes, but you get ONE chance. If it doesn’t start, don’t bother trying again, you will just end up looking for a rock to throw at it. The foot activated rear door seems to know if your hands are full, the more overloaded you are, the less likely it is to work. The radio,CarPlay,android auto is complete garbage. I have to play tech support 2-3 times weekly, sometimes daily. The frustrations include, disconnecting while driving, failing to connect, playing music through the phone speaker, or playing the radio when CarPlay is attached. This leaves me trying to reconnect, unplug, replug, press buttons, turn the radio on and off, all while driving, sometimes for 10 miles. I thought this was supposed to be hands free so that I can pay attention to the road. I feel like I’m loosing my train of thought. There is just too much to mention. I think my next car will be an econobox, at least then when it’s a complete [non-permissible content removed] at least it was cheap. Update Feb 2021. Radio is still [non-permissible content removed]. New phone, new cable, same shoddy, sporadic functionality. It seems GMC’s statement that it “functions as designed” is true. On a plus note, debugging the radio while driving has not yet caused a collision. And it still starts. (Update) Last summer I traded this vehicle in because with 150 miles left in the warrantee (thankfully), it started leaking coolant. The $10 o-ring took 6+ hours of labor to replace and I’m not paying for that shit outside of warrantee.
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All Terrain - Anything But
Chris, 02/09/2018
updated 02/11/2019
2017 GMC Acadia SLT-2 4dr SUV (3.6L 6cyl 6A)
4 of 7 people found this review helpful
I compare this car to my 2008 Trailblazer. At 50% more in 9 years I find the 2017 Acadia many steps backwards. It is supposed to be a all weather vehicle. I've had it for a week and found it to not be at all as expected. Front seats too small - although most cars are until you get to a truck. Wipers is extremely awkward. They are confusing to operate and distinguish front from back. You need pliers to twist knob. Put the back control some place else. That is not needed as often. So I am driving in snowy / slushy roads trying to use my wiper, washer, and blinker. GOOD THING I HAD MY THIRD HAND TO STEER. You cannot distinguish how to turn on in the dark. I can see my feet though, socks matched fine. On icy roads this car was all over road. 2WD actually helped. I was the slowest vehicle on the road. This is not supposed to be the case with this vehicle. They built this car to hold snow all over. There is a bump between A pillar and windshield holding snow there in critical situations. Every time you open a door the seat fills with snow. The roof has more ridges making it difficult to brush snow off. I went up north with my GM employee brother-in-law. I asked if GM tests the new models in winter conditions. He said yes. But I'm quite sure they did not. It don't take much effort to see the pit falls. I think we have a bunch of young designers worrying about WiFi and other electronic gadgets things they think is important. Ask those tech nerds how WiFi helps drive or clean snow? I wanted a navigational system, this is important for my work. I could not get without spending several thousand more to upgrade sub-model. So now in comparison to Trailblazer with every option, the Acadia is more like 70% more!!!! The sad thought is I am sure GM builds this car on par with competition. That is a sad state of affairs thinking how backward automotive companies actually went in 10 years. UPDATE The heat system is lousy. To the point it is almost useless in some situations. Design engineers head their head up their xxx. Obviously focusing on electronics and not on things needed to actually use this as a motorized vehicle used to transport you from place to place. The throttle has an issue. After doing some researching from friends who actually program things on cars, they actually, via the computer, program accelerator to go to full torque despite not needing it. And there is a few fractions of a second lag for the accelerator to return to normal causing a potentially hazardous situation. This is done to make the car seem like it has more pep than others of same HP. Again kids playing with electronics ignoring what is important in a vehicle.
Entertainment
Rick Baxter, 05/31/2018
2017 GMC Acadia SLE-2 4dr SUV AWD (2.5L 4cyl 6A)
3 of 5 people found this review helpful
Vehicle this Calaber and price everything is up to par and exceeds in most everything and then they get to the entertainment part of it and they take out the CD player and how cheap can you get. Not everyone uses the cloud. I will not buy another new vehicle if that is the way they are going. Some of us have a lot invested in our music. GM will have to do without me as a customer. I have been a GM customer for over 50 years.
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Horn Blows
Horny, 10/08/2017
2017 GMC Acadia Denali 4dr SUV (3.6L 6cyl 6A)
2 of 3 people found this review helpful
Horn does not operate with normal driver pressure. Requires two hands. Try that when you NEED it. A definite safety issue that the dealer recognized but could not fix. No fix from GM. Needs to be recalled. Other Denalis on the lot were the same, and this problem has been reported by several others and also to the NHTSA.
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Live with your mistakes
Jim, 01/15/2019
updated 08/03/2023
2017 GMC Acadia Denali 4dr SUV (3.6L 6cyl 6A)
2 of 3 people found this review helpful
PRO’s; “New, October 1 st, 2018 Acadia Denali,” Love the looks, performance ok, (V6), fuel economy, ok, (19 mpg city & 26 mph hwy avg), all of the bells & whistles, 2 free oil changes. The CON’s; it rides like a truck, a rough riding one. I have a 2010 Sportstrac Limited that rides and drives much better that my Acadia. Dealer has said there isn’t any way to fix the ride, they even lowered the tire pressure down to 30 psi & it didn’t help, just made it handle worse, vehicle continues to creep towards the left lane, (dealer said the fixed the issue, not so, outside fumes enter into the cabin, especially diesel & exhaust from vehicles in traffic, that’s even with the controls set on circulation. For the $49,980 I spent on it I could have bought 2 Foreign cars. At least I wouldn’t expect them to have the aledged quality that GMC advertises. I made a big(expensive), mistake but I garrentee it won’t happen again !. PS:It is a 2018 not 2017, had front end alignment, tire pressures from 30# to 35#, rebalanced all tires, no help. UPDATE: At 20,000 miles there are a couple of thing that has changed. #1 the latch for the rear sun roof shade has been broken for 3 months. Dealer continues to tell me it’s on back order. #2 the blower fan motor makes a low squealing sound, ever since it was brand new. #3 there is a noise the sounds like it’s coming from the drive train, like a bearing is slowly grinding itself up. #4 the automatic adjusting rear view mirrors will not return to the original setting after backing up, you have to manually reset them to see out of them correctly. Dealer says they can’t duplicate any of the sounds & they can’t duplicate the mirror issues. Dropped 1 star on the overall rating. Like my previous statement, biggest mistake I’ve made in purchasing a GMC product, won’t happen again. “ UPDATE”, The driver side rear view mirror is suppose to reset To your pre set position every time you back up. It will not return to the original setting. I’ve had it in the shop numerous times. There was a clicking sound coming from the left front when turning to the left, thought it might be a CV joint. Dealer said that the left front lug nuts has a recall on them, just the left front wheel, really. Still have grinding noise coming from trans / motor. Dealer said it sounds like the new ones or they can’t duplicate the issue. It’s about time they come up with a new saying, I’ve heard this one on every issue since 2018, boy want a piece of junk, a $48,987.00 piece if junk. This is the 2 nd GM vehicle that I have owned since 2013 and I have bought my LADT GM vehicle. The first was a 2013 Terrain Denali. After 4 air conditioning replacements and a rebuilt engine because of bad rings I traded for another piece of junk, the 2018 Acadia Denali. Rest assured there WONT be another GM mistake ! ! !. Now there is some type of electrical issue with it because the battery has been replaced 2 times already. The alternator gauge will show approx. 12-13 volts for a extended period of time, the radio will automatically change stations and will put a bunch of strange numbers on the touch screen. I took a picture of the screen and showed it to the service Mgr. He says they don’t have a clue how to fix it. They keep telling me that my battery is under warranty and to just have it replace when it goes dead again. This has happened 2 times and has left my wife stranded. Car has to be jumped started to get it back to the shop. “UPDATE”: the radio makes a clicking sound and then changes the entire screen on the dash. I have to reprogram the stations every time. Dealer says they can’t find anything wrong with it. I had to turn the automatic rear view mirrors off because they wound NEVER stay where they were set but the drivers rear view mirror still has a mind of its own. Every time I get in it the mirror changes position. I was rear ended 6 months ago, got it repaired, tried to trade it only to find out that there is a carfax report on my vehicle and the trade value was reduced by 6-7 thousands dollars. Looks like I will keep my suv until the wheels fall off of it. All of this has been a very valuable learning lesson for me. I have tried to trade my Acadia for anything that is comparable in size & accessories but NO dealer would offer more than rough trade, (NADA), so it looks like I will be driving it until the wheels fall off. I did buy an extended warranty on it and I have had to use it numerous times in the past year. At least the extended warranty fixed the issues each time. With the prices for a different vehicle I have reached a decision and that is I have learned to be comfortable being uncomfortable. I’ve had my Acadia in the shop to fix the drivers rear view mirror fixed for the last 4 years. It never goes to its previous setting. They work on it and say it’s fixed and within 2 weeks it’s right back like it was before. This is very dangerous unless you reset the mirror before you drive it. I paid 45 + thousands dollars for this ? Bottom line is I will not ever buy another GMC from this dealer in Dickinson Texas.
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First buying experience!
Danielle Munoz, 06/23/2017
2017 GMC Acadia Denali 4dr SUV (3.6L 6cyl 6A)
2 of 3 people found this review helpful
Fantastic car buying experience! The staff was absolutely amazing and made sure we drove away happy. The GMC Acadia Denali is THE BEST on the market with its incredible safety features and technology package!
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Heater Core and Shift Assembly
Angry Scheeler, 06/05/2020
2017 GMC Acadia SLT-2 4dr SUV (3.6L 6cyl 6A)
3 of 6 people found this review helpful
Bought my dream car I have always wanted beginning of April 2020. On April 25 i started smelling anti-freeze inside the car (wth).. then on May 29 I turn my car off to get out and it is continuing to tell me to shift my car to park. I looked at the shiftter and its in park so i start it put it in drive then in park again, turn the car off and its telling me again to shift to park. i sat there for 15min until finally it recognized my car was in park. I had to spend the entire wkend dealing with this. called dealership monday morning to explain my problems and the women tells me oh yeah that is a known issue.. Are you kidding me.. my car has been at the dealership since monday at 11:30am and its friday at 10am and i get the call that your car needs a new heater core and a entire new shift assembly and the this is not covered under your warranty and its $1200.... i have had this car 4wks and have not even made my first car payment.. after flipping out and having a melt down GM offered to pay 50% and the dealership picked up the other 50%.. little does GM know im trading this in as soon as its fixed. bye GM cars. i had non stop issues with my equinox and now my acadia.. DONE
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Someone should be fired
Doug Early, 02/11/2018
2017 GMC Acadia SL 4dr SUV (2.5L 4cyl 6A)
5 of 13 people found this review helpful
A 2 ton vehicle with a 4 cylinder? Someone at GM must have been dropped on their head. If I was the CEO and drove this car, I would literally fire the person that made this decision. Even more maddening is that the terrible 4 cylinder has an auto stop/start feature that you CANNOT disable. The seats are terrible. No lumbar support and no adjustment. You can either crank the seat up and forward or down and back. But as a tall person that needs it to be back all the way but up higher it’s incredibly uncomfortable. Power driver's seat and power lift gate should be standard equipment in 2017. The instrument cluster information screen has this eco index thing that makes no sense and is useless. Apple CarPlay is nice when it works but it constantly starts music automatically with no way to disable this. Also if you put a podcast on for example, as much as 5 minutes later the system might decide you should be listening to music on its own and switch it automatically. It happens just about every day. Some bugs to work out there. Calling this vehicle an SUV is really unfair to other real SUVs. The new Acadia is basically a minivan that is slightly higher than the average minivan. It’s really low to the ground. The cockpit feels like you're driving a sedan. It's narrow and feels small and tight. My wife and I have 2 other SUVs and both are higher off the ground than this. Cargo space is good when the 3rd row is down. When it is up, there is no cargo space. Oh, and if you wanted a roof rack the SL doesn't come with one so be prepared to buy your own. I really can’t say enough about how much I dislike this vehicle. It rides and handles fine but it definitely seems like they spared every expense. It’s a company vehicle so I just pay fringe benefit taxes, but that is just about where the accolades end. Some days it hardly seems worth it.
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Nice...but missing niceties
Al B, 10/18/2017
updated 10/26/2020
2017 GMC Acadia Denali 4dr SUV AWD (3.6L 6cyl 6A)
1 of 1 people found this review helpful
Love the MPG and power. However the Denali trim at 50k dollars is missing rain sensor wipers, turn signal bulbs in side view mirrors , and the most glaring omission of all is no light in cargo area. I used my cell phone flashlight recently to unload cargo in the evening. At this price point GM should re think their lack of niceties. Long term review...still get compliments on ride at 35k and still on same tires and brakes....but do miss rain sensor wipers and locking storage place. Update Oct 2020....40k and running great...just replaced tires and dealer said brakes not needed yet. Still miss having a locking glove box and decent trunk lighting.
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