2025 Genesis GV60 SUV Consumer Reviews
Pricing
Standard (Most Popular) - $53,845 MSRP
Edmunds suggests you pay
$51,981 Federal EV Tax Credit: not eligible
Prices based on sales in NH thru 6/23/25
Final assembly in South Korea
Nightmare Experience
memillh, 04/19/2025
2025 Genesis GV60 Performance 4dr SUV AWD (electric DD)
2 of 2 people found this review helpful
I heard that the Genesis dealer experience leaves something to be desired, but I got to experience a lemon car and their subpar service quality first hand. Within a few weeks of purchasing the vehicle, the digital cluster screen began to blank out. After multiple trips to the dealer in Highland Park, IL, I finally had to force them to stop the workarounds, as I found more evidence online that many GV60 owners were experiencing the same after a software update that apparently triggered a defect in the hardware. Additionally, the heat completely failed on a cold Midwest day, the charger ports stopped working, and the hatch started rattling (related to a known bulletin). I dropped the car office in early January and I’m writing this in late April, and finally just received my car back after the tech burned out two more replacement screens that required delayed backordered orders. Upon finally receiving my car back after almost 4 months, I took delivery of a filthy vehicle - and immediately noticed that they damaged the trim in multiple places under the screen I assume while taking multiple replacement screens in and out. I also just noticed that my car shutters at highway speeds while coasting and violently vibrates while braking (issues I definitely didn’t have when I gave them my car almost 4 months ago. As all this played out, Genesis corporate and my case manager were really no help. The Highland Park dealership rarely answered their phones or provided updates - and never returned voicemails. They also kept forgetting the full list of issues I reported and I had to keep reminding them. At one point, they even lost track of their loaner vehicles and started texting me to see if I had one. And eventually the dealership management had to terminate the full service department, so I then had to deal with a new service manager and team. So, here i am now, having picked up a dirty vehicle, that’s damaged, and now has new drive issues. From Genesis corporate’s failure to support me and provide oversight for the dealership - to the dealership’s catastrophic failures….and of course my GV60’s issues (a vehicle that I loved while I at least had it a month), I will never touch a Hyundai or Genesis vehicle again.
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How technology can ruin your experience.
EV FL Miami FL, 11/07/2024
2025 Genesis GV60 Performance 4dr SUV AWD (electric DD)
2 of 3 people found this review helpful
Seemed like a great car. 71K Performance specs. Experience ruined by glitchy technology. iPhone App doesn’t work well. Facial Recognition does not work and option literally disappeared from the menu. Phone based digital key would not work. 3 hours on the phone with Genesis. No solution and different options depending on who you speak to. Very very disappointed.
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2025 Genesis GV60 for sale near you
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- Performance 4dr SUVMSRP: $72,69055 mi away
- Standard 4dr SUVMSRP: $58,60555 mi away
- Performance 4dr SUVMSRP: $72,55581 mi away
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Love in the updates...
D.Sizzle, 11/05/2024
2025 Genesis GV60 Performance 4dr SUV AWD (electric DD)
1 of 2 people found this review helpful
I'll start with my dislikes or should I say dislike. I have the performance model and I only wish it got more miles per charge. Other than that I love the car, all the technology, the quality, the drive. It's an amazing vehicle.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value