Used 2017 Genesis G80 Consumer Reviews
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Watch what is covered by the warranty. GOT ya"s
dealer service every 3000 miles,change oil,check tires etc. Last service was told tires need replacing. Car only has 19,300 miles. They say tire warranty is with tire company Continnental. They now tell me normal tire wear is around 20,000 miles before replacement will be needed. So my wife puts around 20,000 per year to work and vacations. So I guess this means a new set of $1200.00 tires every 10 months. I have bought several new cars all have got at least 40,000 miles on the tires. I have called Genisis customer care and they wont even return my calls, I have sent at least 10 e-mails to customercare@genisis.com. I get a no-reply message saying they will contact me , but they never call. I have left messages for Natalie at Western region customer care several times.no call back.. [contact info removed]. The 844-462-5557 number wont even answer the phone. Beware if you have problems you get no help.... other than that we love the car. [non-permissible content removed]
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Smooth ride, beasty engine, smooth electronics
Handles with your fingers, but steady on course, the electronics make you a better driver. The lane assist is elegant, yet can get in your face if the situation is serious. The ride is smooth, but not so much to create a living room experience. The acceleration is surprisingly swift yet doesn't throw your neck. Sport mode is a whole new experience. The beast is unleashed, pleasantly grumping when you ease off the go-peddle. 24 city. 32 highway. Sum: I love this car's Jeckle & Hyde elegance.
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My car
Make certain you review pricing on the Internet before going to the dealership.
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Gets Better Every Day!
I have only owned my G80 for a week now, coming from years of owning Cadillacs. I must say this car is impressive. I am still learning all of the technology this car offers. I just love it!!
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Repairs too many.
Purchased a 2017 off a lease so mileage was below 40k. Developed a popping noise in the roof. Dealer tried twice to fix under warranty. Replaced full roof. Genesis has a memo out indicating an issue but no recalls. Replacement roof did the same noise. Ordering another roof. Service mgr indicated he talked to another who has 4 roofs replaced. Would not have purchased as I have been without my car more time than I have driven it. Also some vibration issues that new tires and balance did not fix. Dissapointed......update 3 try Is successful. Had to bring in manufacturer to find the fix in the frame. Only issue after 10 months as all the features make this car a pleasure to drive although I find the lane departure aggressive in taking you back in the lane. All the driving modes are effective getting almost 30 hwy. sport mode makes this larger car very sporty. There is an issue with the heat not transferring to the floor. It comes out of the defrost and barely blows on the floor. Now 1700$ repair for fuel injectors just 300 miles over 60k warranty. This car has been trouble since I purchased. Weird electronic issues, and buildup of carbon on cylinders. Another 300$.
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