Used 2020 Ford Fusion Hybrid Sedan Consumer Reviews
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My Fifth Ford Hybrid
Eddie Saunders, 08/13/2021
2020 Ford Fusion Hybrid SEL 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
8 of 8 people found this review helpful
Yes, this IS my fifth Ford hybrid. Two Escapes and three Fusions. 43mpg week in and out. Ford has this product down-pat! Never had a battery pack problem, with several vehicles having odometers over 200,000 miles. Worst case would be to buy a low mileage battery pack from a recycler/scrap yard, never new from OEM.
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Best car I've ever owned!
Peyton Barclay, 04/16/2022
updated 07/14/2023
2020 Ford Fusion Hybrid SE 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
8 of 8 people found this review helpful
Bought new from dealership. I drive about 58 miles RT to work each day, plus running around the neighborhood, so I've always looked for cars easy on gas. This has been the best I've ever owned by a long shot. I don't know how accurate the "lifetime" gas mileage is that the car displays, but in the warm part of the year I've had it up over 48 mpg. Have actually squeaked out 700 miles from a tank a few times. Mileage much worse in winter, but this year my lifetime mileage never dropped below about 42 mpg (was in upper 30's over 20-21 winter). Anything that runs the AC compressor (AC or defroster) kills the gas mileage. I've changed my driving habits to keep the car in EV mode as much as possible. Love that (depending on terrain, etc.) the car can stay in EV mode at 65 mph (unlike my wife's older Camry hybrid that drops out of electric mode above 45 mph). The gadgetry is unbelievable! I never knew how much I needed all the anti-collision/warning stuff until I had it. Built in nav system, satellite radio is great! Remote start using your cell phone! The base model had all the bells and whistles I would ever need. Mad acceleration when you stomp on it. Comfortable as a daily driver or on long trips. Up to about 47K trouble free miles, nothing but oil changes so far. UPDATED: It's July 2023, have now owned the Fusion for 3 years and 2 months. 78.5K miles on it, replaced tires 5000 miles ago, other than that only one headlight. Brakes will need replacing soon. MPG meter on right side of display, which I have never reset since the day I bought the car, currently sits at 50.0 MPG (not really believing that, but warm weather mileage is averaging that). Last two tankfuls I've driven 700 miles before hitting empty. I drive like an old guy (I am one), 65 MPH in the far right lane of the interstate with cruise control on. This car gets me the fuel economy I'm looking for, it's comfortable on long or short rides, and has been trouble-free.
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Impressive great car!
Efficient Eric, 04/21/2021
2020 Ford Fusion Hybrid SE 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
12 of 14 people found this review helpful
I traded in my 2013 Fusion Hybrid with about 135k miles for this since I was impressed with the high reliability and dependability of my trade in. I've had this for a year now and have reached 58 mpg in eco mode over a 30 mile commute, get 48-55 on regular 27 mile commutes (hwy in the morning and then some city in the afternoon). When my wife drives, she gets about 42-44 as an inefficient and incognizant (to efficiency) driver. We got this for $15k even and it has everything except leather seating. The Copilot 360 is awesome! Beeps at you and vibrates the steering wheel if you're drifting into another lane (without using your signal), it paces your cruise control to the driver in front of you if your speed exceeded theirs, if you do start drifting to another lane it corrects it for you and gets you back into your lane, has auto braking and audible/visual warning if you're coming up too fast on a slower moving vehicle or a vehicle pulls out in front of you too quickly- low toned beeping noise with a Knight Rider style red LED bar infront of you that flashes. It has back up sensors with cross traffic, back up camera, the large touchscreen with easy interface, classy turn dial shifter, push start/remote start, sunroof, all way power seating in both driver and passenger seats, oil degradation warning and tpms sensors. If I wanted a titanium trim (sound system is great as is) all I'd have to do is spend about another $1500 for leather upholstery and that'd put me at $16,500 for the car. There's nothing about this car I don't like! The LED bar on the headlights look sleek and I changed out the halogen bulbs with LED's which make the projection much sharper and effective. Ford did make it much easier to change the headlight bulbs as the angled the entry angled up as opposed to straight back where the frame was in previous models (previous models you'd have to take some front end equipment off just to pull the headlight assembly out enough to get your hand in there which took at least an hour). It's a shame they're discontinuing this outstanding car as I'd buy the new model after this one gets so old. I've driven a Cadillac ATS, BMW 3 series, Sonata, 300, Altima and Focus and this car is the best overall. Highly recommended and best reason NOT to spend more money on a warranty.
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Good deal, great car.
Paul, 04/28/2021
2020 Ford Fusion Hybrid SEL 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
5 of 5 people found this review helpful
So far . . . love this car. Why Ford decided to drop it . . .well, I guess they make more money on the F-150. Delighted to grab one of the last new 2020s.
12 Volt Battery Issue Causes Intense Frustration
Russ B, 12/23/2022
2020 Ford Fusion Hybrid Titanium 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
3 of 3 people found this review helpful
I traded in my 2014 Honda Accord Touring Hybrid for a 2020 Ford Fusion Hybrid Titanium. For the first six or seven months I had no issues with it. It's a comfortable car with all the latest "bells and whistles" and the dimensions are similar to what my Accord had. But then the 12 volt battery (the non-hybrid battery that all vehicles have to start them) began having a draining issue. If the car sat in the garage for five or more days, it would not start. A jump start takes care of the problem, at least for now. At first I suspected the dash cam that I ordered from Ford was the culprit - perhaps it was not going into parking mode. The interval for when I needed to jump start the car got shorter, and when it got down to two days I disconnected power from the dash cam. It didn't matter as the very next day it failed to start again! A battery test at Batteries Plus was inconclusive, but a test at O'Reilly Auto Parts passed with flying colors. The employee who performed the test suggested that this is a common issue with Ford hybrids and a little online research that I did backs up that opinion a bit. The car is now sitting at the dealer - two days in, no issues detected. In fact, they did an thorough test of the battery and it is in good shape. They will keep it another four days and see if that is enough to drain the battery and then test to see what is causing the problem. If they can't figure it out, I'm not sure what I will do. I can't go through life wondering if my car is going to start or not! I don't like car shopping, but I may end up with no other choice. Based on my experience, I unfortunately would not recommend this vehicle, which is sad because before the mysterious battery issue began I was really enjoying this car.
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Good not great
JimmyJack, 12/31/2021
2020 Ford Fusion Hybrid SE 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
2 of 2 people found this review helpful
Bought with 4500mi. Now have nearly 600 mi. Been averaging 35-36mpg in mixed driving calculated by HAND (miles driven divided by gallons pumped). Drive in eco mode most of the time too but don't drive like a Grandma in any sense. How people are reporting 45-50mpg in this car leads me to believe, they're driving SUPER SLOW all the time or they're going by the computer which is not accurate. Still a good car. Drives well, good mpg, comfortable. Safety features are pretty awesome especially the side mirror detection lights. Power driver's seat, safety stuff, standard Nav all pretty good for the base version. Swapped out the halogens for LEDS. Cheap upgrade.
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Best car I’ve owned EVER
Car Guy, 05/08/2022
updated 12/13/2023
2020 Ford Fusion Hybrid SE 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
3 of 4 people found this review helpful
I sold my first new car in October 1969, a 1970 VW Beetle. That was the start of my 40+ years in auto sales, manufacturer management and dealership ownership. I’ve had countless demos and personally owned vehicles and NONE has ever come close to the quality and driving pleasure afforded by my 2020 Ford Fusion Hybrid bought new. Absolutely solid construction, sports car handling and incredible driving comfort. The super gas mileage is a ‘plus’. My fear is a ‘texting teen’ will wipe me out one day since they’re no longer built. I look for excuses to drive this car and if I didn’t get a handsome pension from another car manufacturer I’d share that company’s name!
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Good fuel economy, but I would not buy one
Shane, 09/20/2020
2020 Ford Fusion Hybrid Titanium 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
12 of 22 people found this review helpful
We rented the Ford Fusion Titanium Hybrid to travel 800 km each way. The car is good with mileage (averaged 6.8 L/100 km) on the Canadian prairies. Very good for a mid-sized sedan. Luggage space is good. Car is a little twitchy around big trucks and in the wind. This took some getting used to. Two items that would cause me not to buy this car: 1) windshield wipers. Design is terrible and annoying and 2) water during a rain storm is filtered directly down the middle of the rear window which obscures your vision in the rear-view mirror. This is horribly designed!! The last factor that would cause me not to buy this vehicle Ewald that the USB port chargers quit working. Luckily there was a fix when I googled the issue. Easy fix - hard reset of the entertainment system. Unfortunately, this causes you to lose all your presets. Not a big deal to us as we were renting, but would be a big PITA if this was an owned vehicle - having to replace-program all the information in the audio & nav system.
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Not a penalty box
Weldon, 11/19/2021
2020 Ford Fusion Hybrid SE 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
1 of 1 people found this review helpful
Don’t know what gas mpg I’m getting but have had the car 3 weeks, driven all over and still have half a tank left and 230 miles. So gas mpg so far seems stellar. Roomy, comfortable and while not fast, it’s fast enough. Even in eco mode which I use a lot. Bought low mileage used. No regrets at so for. It’s actually kinda fun to drive.
Nice Ride
Elias, 11/17/2021
updated 05/26/2023
2020 Ford Fusion Hybrid SE 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)
1 of 1 people found this review helpful
Car has 48,000 miles and no problems at all. MPG 44. Smooth ride and nice infotainment
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