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Used 2017 Ford Focus SEL 4dr Sedan (2.0L 4cyl 6AM) Consumer Reviews

2.1 out of 5 stars
14 reviews

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3 out of 5 stars

TRASHY TRANSMISSION! Shift Away from the Focus!

Regina W, Dallas, TX, 10/04/2018
Ford Focus SEL 4dr Sedan (2.0L 4cyl 6AM)
88 of 94 people found this review helpful

I bought my 2017 Focus SEL in June of 2017. It's a pretty little car with a sporty feel and solid gas mileage, though it was an adjustment for me coming out of a Fusion. I was pretty happy with my car for a year, then everything went to hell in a handbasket! I took my car in for slipping transmission in June of 2018, they replaced the clutch. I drove it on a 1000+ mile road trip in June, then again in late July. By September, it was back at the dealership for transmission problems and rough idle. They replaced the clutch AGAIN and had the nerve to tell me that the transmission only has problems in hot climates! Guess they think all women are totally ignorant about cars. They also...get this...replaced the bushings on the motor mounts, which they said were the problem with the rough idle. So far, the rough idle has not reappeared, so the motor mounts may have been the problem. BUT...at just under 36,000 miles??? WHERE are these parts coming from, the salvage yard? I'm really disgusted with this car, primarily because Ford KNOWINGLY continues to put this trashy transmission in the Focus. They obviously don't care AT ALL about their loyal customers. Have they forgotten that there ARE other car manufacturers? So, this is the nail in the coffin of my relationship with Ford...I have had my car back for less than 2 weeks and already it's back to its' same transmission antics. Please, think twice...think 10 times...before buying a Focus with an automatic/manual mess of a transmission.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
2 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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2 out of 5 stars

Another Ford, Another Faulty Transmission

Allen, Ravenna, OH, 01/07/2020
Ford Focus SEL 4dr Sedan (2.0L 4cyl 6AM)
9 of 9 people found this review helpful

This will be my 3rd Ford in under 10 years that I have had the clutch replaced 2-3 times before 35k miles. From my previous Fiestas and now the Focus, transmission started presenting hesitation or slipping of the clutch, particularly in gears 1-3. First two cars Ford decided to recall and later warranty the transmission up to 100k. I'm out of luck with the 2017 Focus as Ford has yet to recall for the same issues all the previous years have had. Aside from never having issues with bluetooth connectivity and the Sony sound system, I would never purchase a Ford product ever again and if I hadn't gotten stuck with some negative equity in the previous vehicles due to Ford putting out a product that they knew was defective, I wouldn't have purchased two more as means of trying to get out from under a lemon.

Technology
5 out of 5 stars
Performance
2 out of 5 stars
Interior
5 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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4 out of 5 stars

Great Value if Driven Properly

Logan Simmons, Atlanta, GA, 02/16/2021
Ford Focus SEL 4dr Sedan (2.0L 4cyl 6AM)
5 of 5 people found this review helpful

I got a great deal on my 2017 Focus SEL new back in September of 2017, and I’ve now got nearly 30000 miles on it. It’s a great little car with excellent handling and a smooth highway drive. Also, I love the Sync 3 system with Apple CarPlay. I’ve had a few instances where audio will cut out but a reset of the system seems to solve the issue most of the time. The back seat is a bit small though. Now for the question everyone talks about - the transmission. It’s a dual clutch transmission which is basically a manual automatically controlled by a computer. As such, it needs to be treated like a manual. Make sure power is smooth and consistent when starting from a stop. Don’t creep forward in traffic without applying power. Basically, you need to pay attention to how you apply power, and you need to feel what the transmission is doing. If you do that, you’re fine. If you don’t, then you’ll need your clutch replaced time after time. To conclude, it’s a great car if you operate it properly. However, to be fair, if you don’t want to tolerate the transmission, it’s not the car for you.

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1 out of 5 stars

Horrible transmission

Dvn, 07/06/2020
Ford Focus SEL 4dr Sedan (2.0L 4cyl 6AM)
7 of 8 people found this review helpful

Horrible transmission. I purchased this car in october 2019. Been through 2 transmission replacements. 1 with previous owner at 9000km and again at 44,500km, 3 months after purchasing. Currently at 46,000km and slipping again. Stay away from this car.

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1 out of 5 stars

Lemon!

John, New Hyde Park, NY, 01/03/2019
Ford Focus SEL 4dr Sedan (2.0L 4cyl 6AM)
12 of 15 people found this review helpful

the dealer took advantage of my now fiancee. If I knew her at the time of her lease obviously things would be way different. she pays $353 a month for this POS it has now been in the shop and we have been without the vehicle for 30 days + and this is the 4th time in the shop for the same lurching and jumping and grinding and transmission overheating issues...the car stops running. it breaks down constantly. IT IS UNSAFE! stay away from frod (fraud) i mean ford all together. the dealer treats you like crap also. never any loaner cars and the one she leased from only has 2 transmission mechanics and we are in a densely populated area of NY. there are no words to describe the frustration.

Safety
2 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
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