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Used 2014 Ford Fiesta Consumer Reviews

3.3 out of 5 stars
50 reviews

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1 out of 5 stars

Ford tried to out-do Pinto - and NEARLY succeeded.

M. Shirazi, Rochester NY, 07/24/2020
updated 08/11/2023
2014 Ford Fiesta Titanium 4dr Sedan (1.6L 4cyl 5M)
3 of 4 people found this review helpful

I genuinely loved this car when it was new. I bought a 2014 Fiesta Titanium sedan, automatic 6-speed "Powershift" transmission, with six miles on the odometer the summer of 2014. For the first three years, this car ran SPECTACULARLY and was completely trouble-free. I was thrilled to have a car that reflected all the positive reviews. Fortunately, I purchased both the Ford extended warranty and the Ford service contract: these purchases proved wise, six years on. Just after the standard 3-year, 36,000 mile warranty expired, I had my first major transmission issue (complete failure). This repair took a total of five (right - FIVE) attempts to address and involved reprogramming the tran, replacing clutches in the tran, getting a new mother-board for the tran, flashing and re-flashing the motherboard in the tran, new software for the tran, etc. As of this date, I'm actually unsure the problem is truly fixed: I have no faith the car will remain running - so I never leave the city where I live. Somewhere in the time-frame these transmission issues started, I discovered a small amount of water in the trunk. At first, I just dismissed this water as "noise" as it seemed trivial compared to the transmission issue. That dismissal was a foolish move on my part. Eventually, the water volume became sufficient to require a trip to the dealer: one day, loading groceries into the back seat, I noted water dripping into the cabin from the top-right of the rear windshield, trickle along the back of the rear seat, and disappear below... so I popped the trunk. I found a goodly-gallon of water in my all-weather trunk-liner (thank HEAVEN that I purchased that feature). Heading into my third attempt to fix this problem in Summer, 2020, my dealer informed me that, if a welded seam is responsible for the leak, despite the warranty and service contract, I will have to pay. Two prior attempts to fix this leak failed miserably. I finally decided keeping this vehicle was a bad decision - that a car should work properly in the first six years, 45,000 miles if maintained per manufacturer specs & garaged nightly. So, I have purchased another (*NOT* Ford) car. After this experience, I will never, EVER, have a Ford again: my general impression is "Ford Quality" ends at surface paint. #FordQuality #FiestaQuality #FixOrRepairDaily #FordSucks #FordisJunk UPDATE: the 2020 Honda Fit replacing the purchased-new 2014 Ford Fiesta is an utter gem!

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Think twice

Linda K., 05/16/2016
updated 05/23/2018
2014 Ford Fiesta ST 4dr Hatchback (1.6L 4cyl Turbo 6M)
10 of 21 people found this review helpful

The transmission has been giving me trouble since I purchased it 7 months ago. I've had it in the shop several times and I'm going to take it back again this week. The dealership said if I drive it 5,000 miles the trams issuing would get to know my driving. It's been over that and still hesitates or slips when I pull out. He said they had about 60 with the same problem. Then why sell it? Ford Focus hatchback 2014. Up date. I still own the car, the transmission is still giving me trouble BUT, I have a new warranty on it from Ford for 10 years or 100,000 miles. So I will drive it till it stops. I do regular maintenance on it through my local Ford dealership where I purchased it. Another update. Still waiting on litigation...still having the same problems 2 clutches and several complaints later....

Safety
1 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2014 Ford Fiesta for sale near you
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2.75 out of 5 stars

Cap Less Fuel System Fail.

blueclaw, 03/31/2014
2014 Ford Fiesta S 4dr Sedan (1.6L 4cyl 5M)
5 of 10 people found this review helpful

RE: Cap Less Fuel System: Beware -My son had a nozzle at the gas station get stuck in the fill port. The mechanic there had to take the whole thing apart and still could not get the nozzle out! Apparently Ford is aware of this and has a bulletin out. There are certain nozzles you can and can't use. Ridiculous. Had to finally get a pick in there with some twisting got the nozzle out.

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1 out of 5 stars

Transmission failure at 100,000 km

Leigh S., 11/13/2020
2014 Ford Fiesta SE 4dr Hatchback (1.6L 4cyl 5M)
2 of 3 people found this review helpful

Bought the car in 2017 from a dealer when it had only 41,000 km. Owned it for 3 years and only put 60,000 more km on it during that time. All its scheduled maintenance has been done, on time, and only at the Ford Dealership. They also did the Control Module replacement, as per Ford's recall. Took it for its scheduled oil change yesterday and asked them to also check a small noise I could hear coming from the front end. They said the entire transmission assembly needs to be replaced (~$5500 CND). This car has been pampered but hasn't even lived long enough to see its first scheduled transmission fluid change. Spoke to both the Dealership and Ford Canada and they won't offer a thing. Now I understand why there were Class Action lawsuits over this car in both Canada and the US. Sadly, the outcome was to only pay off some folks that had already spent out of pocket on 3+ repairs "on qualified components of the transmission". Ford doesn't want to admit that the entire transmission system is faulty. I guess its lucky I'm not repairing it so I'll keep my money and buy another car - which will NOT be another Ford.

Safety
1 out of 5 stars
Technology
2 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

The ST Begs to Be Driven Hard

Mark, 02/27/2019
updated 03/06/2025
2014 Ford Fiesta ST 4dr Hatchback (1.6L 4cyl Turbo 6M)
3 of 6 people found this review helpful

Fun car to drive. Responsive. Makes you smile. I don't get to drive her enough but, after 11 years, a joy to own.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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