Used 2016 Ford F-150 Consumer Reviews
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2016 FORD F-150 - BUYER BEWARE
Dissapointed Buyer, 08/20/2016
2016 Ford F-150 King Ranch 4dr SuperCrew 4WD 5.5 ft. SB (5.0L 8cyl 6A)
78 of 88 people found this review helpful
After purchasing a new 2016 F-150 King Ranch with the 3.5L V6 EcoBoost, I should be loving the new truck feeling, but instead I am disappointed and frustrated with Ford’s lack of customer appreciation and quality. At only 3000 miles, the truck’s brakes failed due to brake fluid leaking from the master cylinder into the brake booster. This is a very dangerous defect – the brake pedal just goes to floor and virtually all ability to stop the truck is instantly gone. Unfortunately, Ford has known about this problem for 4 years and in fact recalled 2013 and 2014 models in May 2016 for the exact same issue. The problem is also being reported in 2015 models. I had my truck repaired under warranty – it was at the dealership for 3 weeks – but there is no excuse for Ford allowing such a dangerous defect to persist for so long. As if Ford’s lack of quality isn’t bad enough – I also had defects with the interior console, chrome grille and excessive wind noise – their lack of customer appreciation is even more disappointing. Ford says in their Warranty guide that “customer satisfaction is their no. 1 goal”, as it should be for a $60,000 truck, but it is all talk because when you try and get warranty service performed they force the dealership to go through a prior approval process where someone sitting in Ford’s corporate offices looks for every way possible to deny a warranty claim. Even worse, the dealer has no recourse when a warranty claim is denied except to pay for the repair out of their own pocket. The customer also has no recourse – when calling their Customer Relationship Center, you speak with an unknowledgeable representative who can do nothing to help you except say they are sorry. My truck has a defect in the plastic chrome grille that I noticed when washing the truck the first time – about 2-3 weeks after delivery. Even though the dealer agreed it looked like it should be covered – they even ordered the replacement grille – when they submitted the claim for prior approval, it was denied with the Ford corporate reviewer saying the damage was caused by a solvent and had to be noted at time of delivery or submitted within 1 week to be covered. Being a chrome surface on a large truck, the defect is not obvious on cursory inspection so I never really noticed it until the first wash and just assumed it would be covered by warranty when I brought the truck in for its first service. Bad assumption on my part but you would think Ford would give the customer a little more consideration on a $60,000 purchase. Clearly, customer satisfaction is below corporate profits on their priority list. I have purchased many new vehicles in my lifetime – GM, Honda, Acura, Volkswagen, Isuzu – and have never received such poor treatment with regard to warranty service. This my first Ford and it will likely be my last unless my experience with this truck improves dramatically. Save yourself the disappointment and get a Sierra or Silverado – they are about $3,000 - $5,000 less for a comparably equipped SLT or LTZ and I bet you get treated more like an appreciated customer.
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Never thought I would buy a Ford (Updated)
Matt Sheridan, 03/31/2017
updated 12/09/2019
2016 Ford F-150 XLT 4dr SuperCrew 4WD 6.5 ft. SB (5.0L 8cyl 6A)
10 of 10 people found this review helpful
But I sure am glad I did. It drives better then competition I thought I was going to buy. Handling is superb. Drivetrain and transmission are both smooth as butter. Instrumentation is well done and laid out intelligently. Tons of space in the supercrew. I love this truck. I take any excuse I can find to drive. UPDATE: I've owned it now for three years. Still, every day - I look at it and internally say "I love this truck". My wife has heard me say it out loud, too. If anything, that should tell you a lot. I still love this thing.
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2016 Ford F-150 for sale near you
3 of 126 listings
- Limited SuperCrewMSRP: $22,9998 mi away
- XLT SuperCrewMSRP: $22,98013 mi away
- Lariat SuperCrewMSRP: $33,5919 mi away
See all 126 listings
a pickup that is second to none........
Brad J, 11/07/2016
2016 Ford F-150 XLT 4dr SuperCrew 6.5 ft. SB (2.7L 6cyl Turbo 6A)
9 of 9 people found this review helpful
I will be the first to admit I will be somewhat biased with the Ford F-150. Reason being I have owned an F-150 ever since I was able to drive. Nevertheless it must be stated the amount of improvement from 1995 to 2016 is unprecedented. I have also owned GM cars and trucks as a secondary vehicle over the years...and I have rented many cars due to my employment. Comparing vehicles in general you will be very happy with a 2016 F-150. It used to be only guys needing trucks would get a truck and rightfully so..this has changed. The 2016 F-150 handles well, rides decent, great interior, and overall a great looking truck. The one downfall when comparing to rivals is the infotainment system. I hate it. I live with it however because everything else is second to none when it comes to rivals. The engine choice I went with is the 2.7-I went with this engine choice as I sometimes need to tow and haul yet this truck is also my daily driver. I needed an engine that would be middle of the road when it comes to being practical. I do NOT regret picking this engine. I have had other V-8's from Ford and the 3.5 Ecoboost. The 2.7 is a great middle ground pick. Great horsepower, mileage and when I need the power it is there. It also must be said the 2.7 is amazingly quiet and smooth. If you have liked the 3.5 Ecoboost from Ford's previous generation you will love the 2.7 engine. I will say however if you tow serious weight-the 3.5 will still be the way to go. For the rest of us I cannot say enough great things about the 2.7. Forget the V8 is what I say--however--I have had friends tell me (the ones that cannot bring themselves getting a V-6 in a pickup) the V8 is a great engine. The aluminium I thought would bother me, but I have to be honest-I do not notice a difference-other than the truck handles better, gets better mileage and still holds up to heavy duty applications. All in all you cannot go wrong with picking the 2016 Ford F-150. This is a great truck!
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Brawn with style
RI Scott, 10/28/2016
updated 12/02/2024
2016 Ford F-150 XLT 4dr SuperCrew 4WD 5.5 ft. SB (3.5L 6cyl 6A)
9 of 9 people found this review helpful
December 2024, 160k miles. The only things I have replaced on this truck are routine maintenance items and a starter motor. Gas mileage is still good. Love it. November 2021 At 135k and still flawless. Plan on keeping till it won't run anymore! Put a snowsport plow on 3 years ago and love it. June 2020.... At 100k now and haven't even changed a spark plugs yet (but she is due). Still smooth sailing. Love it. . Addendum*** It's been a few years of ownership now. 60k miles later... Still hands down my favorite truck. Gas mileage held steady, zero nagging maintenance issues, and the first car I've loves as much 2.5 years later as the day I bought it. A+ Very happy with my 2016 XLT supercrew. The 302a option package is great. Other than a lack of NAV (don't we all have a phone these days anyway??) the tech is great. Rides nice. Very quiet for a truck. Twin turbo V-6 will make you forget about the V-8. Dash and interior are good but I think the steering wheel quality is poor to the touch and eye. The appearance of the fast and highly functional Sync 3 screen is hideous. Most people set it to night mode full time to lose the blue on blue format. Ford....update this asap please! My wifi is waiting. Baby the heck out of it and maybe come close to advertised mileage. I'm getting 20.1 mixed but haven't seen 23 highway. Sport mode is the top choice around town. Good feel, no loss of mpg if you drive normally. Shifting in regular mode can be clunky and lug a bit until you pedal it. Overall I'm happy. A-
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Awesome small turbo engine / good gas mileage
Jorge, 04/30/2016
updated 11/23/2016
2016 Ford F-150 XLT 4dr SuperCab 8 ft. LB (2.7L 6cyl Turbo 6A)
26 of 29 people found this review helpful
The small twin turbo motor (2.7) is great---really good acceleration, responsive, and good gas mileage. So far, my gas mileage has been 21 - 22 MPG in combined highway and local driving reasonably conservatively---for true mileage calculate it yourself---the truck computer ends up displaying 2 - 5 miles per gallon more than you are really getting). Cabin is very quiet. Ride is quite comfortable, except when you go over bumps of course. Good seating position in the front---rear seats are better than I thought they would be---actually tolerable for adults of average height for short rides. Wish Ford would sell an accessory lockable gas plug for the truck. Alas, the huge annoyance with this truck is the auto-engine-off. Although Ford gives you an override button, deactivating the auto-engine-off is only good for one driving cycle, so you have to push it every time you get in the truck if you don´t want the engine shutting down every time you come to a stop. You might come to a stop for just one second, and the engine shuts down! Also, make sure you want a large truck---this thing is big.
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