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Used 2020 Ford Expedition Consumer Reviews

3.8 out of 5 stars
48 reviews

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We have a limited number of reviews for the 2020 Expedition, so we've included reviews for other years of the Expedition since its last redesign.

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Pros
Cons
5 out of 5 stars

Switched from Suburban to Expedition Max.

Expedition max from Suburban, 12/22/2019
2019 Ford Expedition MAX XLT 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
2 of 3 people found this review helpful

Decided to look at Expedition Max after having 4 suburbans and 1 yukon XL. The ecoboost is a great engine and much more power than the 5.3 V8. Gas mileage is about the same but that's to be expected. 20 highway. The sport mode is fun and the seats are very comfortable. One thing you'll notice different than the GM product is the steering. The Expedition has a way more responsive steering. Panoramic roof is a great option. XLT with 202A package has all you need, including heated and cooled seats and leather.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Mixed Results

MW, 06/17/2019
2019 Ford Expedition MAX Platinum 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
14 of 34 people found this review helpful

The ride quality is really nice with this car, however.... The biggest issue has been; 1. headrest are so far forward that they create neck and back pain (even when adjusted back); 2. Automatic Cruise is ok but doesn't recognize slowdowns fast enough, if you use it in traffic you'll always feel like you are about to crash into the car in front of you (note I have this on other cars and it's not an issue) 3. Blue tooth audio quality is terrible, nobody can hear me. 4. Rear cargo room is not great with 3rd seat up (I am comparing this to my old Escalade which has a ton of room with the 3rd seat up.

Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
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5 out of 5 stars

Great ride

Mark , 02/02/2021
2020 Ford Expedition MAX Limited 4dr SUV (3.5L 6cyl Turbo 10A)
1 of 1 people found this review helpful

When you have back pain it is hard to find a smooth riding vehicle. All makers go for sport handling and performance. Finding a ride that is smooth still takes wheelbase and weight, add to that the exceptional stability control found in this suv means that you get the ride but it doesn’t handle like a rhinoceros on a wet clay bank.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

Transmission problems!

Devin, 01/12/2025
2019 Ford Expedition Limited 4dr SUV (3.5L 6cyl Turbo 10A)
1 of 1 people found this review helpful

I bought my 2019 Ford Expedition used at just under 100K miles. I had the vehicle for 5 months (put on about 5k miles) and it needs a new transmission. Disappointed is an understatement! I was never a Ford fan but after having a 2011 Subaru Tribeca, I loved all of the space and features of the Expedition. I was absolutely in love until I could no longer drive it. Now, it's been in the shop for the last 8 weeks for a full transmission rebuild! The dealership talked us into a rebuild instead of a new one and had to wait several weeks on parts and even received a faulty valve body from Ford. I suppose these are the risks you take when buying pre-owned but I never would have imagined having to pay for a full transmission rebuild on a $30,000 vehicle that I've only owned for 5 months. Never will I ever own another Ford!

Safety
2 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Smooth Ride

JRB, 10/12/2020
2019 Ford Expedition Limited 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
1 of 1 people found this review helpful

I picked up my new used 2019 Limited with 23,000 miles. I had a 6 hr, drive ahead of me it was great. So comfortable & quite. 65 MPH got 23.4 mpg. :) I looked at Chevs & Toyota and this trunk 2019 rating is up from pervious years and the newer 10 speed transmission was smooth. I did not like the motor stop at stop lights but is easy to turn off.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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