Used 2020 Ford Expedition Consumer Reviews
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We have a limited number of reviews for the 2020 Expedition, so we've included reviews for other years of the Expedition since its last redesign.
Extended Warranty is a MUST!!
David, 08/25/2021
2019 Ford Expedition MAX Limited 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
2 of 2 people found this review helpful
When we bought out 2019 Expedition Max I was generally pleased, but as soon as we hit 35,000 the problems started. It has been to the dealer over 8 times for a total of 6 weeks. Finally I had them get me a loaner as I was sick and tired of borrowing a car and sharing with my wife. Cam phasers, various front end bearing, vacuum pumps have been replaced. Thank goodness I bought a warranty as this vehicle has less than 43,000 miles and over $5,000 in covered repairs. Buy a Ford, Get an Extended Warranty.
Extremely Unreliable! Buy something else.
Jon, 10/25/2023
updated 03/25/2024
2019 Ford Expedition XLT 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
2 of 2 people found this review helpful
purchased 2019 new from dealership, currently has 50k miles. within 20k miles had to replace all the shocks twice because of leaking. at 36k miles had to replace the navigation screen and also had to replace the cam phasers. at 50k miles cam phasers had to be replaced for a 2nd time and also for some reason the oil pump went as well. I WOULD NOT RECOMMEND ANYONE BUYING A FORD THESE DAYS. UPDATE: Where to start?!?!?! Purchased new in 2019. Within the first 20k miles had to replace the shocks because of leaks twice. At 25k miles the entire navigation system/screen needed to be replaced (out of warranty $1000), at 36k miles the Cam Phasers had to be replaced, then at 54k miles the cam phasers failed again and had to be replaced for a 2nd time. After I picked up the car, on the way home, the low oil pressure light came on. Dealership towed it back to the shop and this time it was the oil pump failed. At this point Ford extended our powertrain warranty for another 3 yr/36k miles. At 57k miles the car left my family, and I stranded in the middle of the night on the side of a highway coming back from a high school sports game at 11:45pm for 2 hours until AAA showed up. This time the car would not accelerate all of a sudden past 40 MPH! Had it towed to the dealership the next morning and said 2-3 cylinders were misfiring and need to be replaced. I WILL NEVER BUY A FORD EVER AGAIN!!! NOR WILL I EVER RECOMMEND A FORD TO ANYONE... EVER.
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2020 Ford Expedition for sale near you
3 of 69 listings
- Platinum 4dr SUVMSRP: $36,98864 mi away
- XLT 4dr SUVMSRP: $26,49577 mi away
- Limited 4dr SUVMSRP: $37,99585 mi away
See all 69 listings
ford doesn't stand behind their product
roy, 05/22/2023
updated 11/27/2023
2019 Ford Expedition MAX Limited 4dr SUV (3.5L 6cyl Turbo 10A)
2 of 2 people found this review helpful
Dec22 bought a "gold certified" 2019 expedition max. It had 65k miles on it and drivetrain is under warranty till 165k miles. So everything was nice. Moved to northeast at March. And nightmare started here. Engine had a knocking noise at cold start, it was like 10-15 secs. After I researched over YouTube figured out there is a problem with vct phasers. April 3rd Took it a dealer in CT they confirmed the issue and told me that they will fix it under warranty. A week after I got a text "your vehicle is ready to pick up" went there turned the engine and there was a rattling noise which wasn't going off. It sounds like rockers. Didn't pick the vehicle and told them the situation. Took videos when the truck was idling. This dealer told me that also I have a low oil pressure issue, parts are backordered and I should wait like 2-3 months. And also they stated that my truck shouldn't be driven, they didn't offer a loaner car as well. Towed my truck to another dealer which was 30+ miles away. Thankfully they gave me a bronco as a loaner car ( not even close to my truck ! ) And this dealer stated that there is no "low oil pressure" issue. The issue is the first dealer didn't change the all necessary parts and that was the reason my engine failed. Now it's over 6 weeks. Parts are backordered, calling ford representatives are just waste of time. I should've continue to drive my old Toyota! This is gonna be my last Ford! Update : problem solved after 17 weeks. But there are new problems now
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Smooth move
Daytona , 03/28/2021
updated 04/05/2023
2020 Ford Expedition MAX XLT 4dr SUV (3.5L 6cyl Turbo 10A)
2 of 2 people found this review helpful
Great turning radius. Very smooth ride.
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Drives great, poor quality plastics
DARREN W, 08/19/2021
2019 Ford Expedition MAX Limited 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
2 of 3 people found this review helpful
In short, I will NEVER buy another Ford, or recommend one to a friend. Ford has the worst interior plastic of any car brand I have experienced. My air vents in the second row have broken 2 times in less than 2 years. Once repaired under warranty and the next time they were out of the 36,000 mile warranty. (most of those miles driven with no on in the second row). The plastic is cheap and brittle. Now I can't direct the air in the ceiling vents in the second row. The worst part is that the air blows so strongly on high fan that it shuts the vents. Can't get them back open without using a key or similar thin long item to get up in them. Can't get a finger in there. Then there's the sunroof that won't open. We have opened it 5-10 times if that. One day my son asked if we could open it for him, and the answer was apparently NOT. The tech at dealer told me there are plastic parts that tend to fail on the sun roof's tracks. NOT a good design. Good thing I don't use the sun roof much. And of course, the dealer won't cover under warranty because I have over 36,000 miles. The small carpeted piece that covers the folded down third row seat broke as well. There are about 6-8 plastic clips that hold this piece down. $1300 to replace this tiny piece! And then the big disappointment in Ford....they have known about a cam phaser rattle problem in this engine that has been produced since 2017 and they did not send us ANY recall. We were so used to it sounding like a diesel when it started that we didn't really pay attention any more. Then my brother-in-law was over and he asked why our truck sounded so weird when it starts. When I got it to the dealer I was told what the problem was and that Ford has KNOWN ABOUT IT! Well then, WHY NOT SEND OUT A RECALL TO FIX YOUR PROBLEM?? I was told that they had the ability to replace the cam phasers, but that there was not a software update available yet to make them work correctly. This has been happening in these engines SINCE 2017!! Get on the ball and come up with a software solution! ( it's apparently already available for the F150, just not the Expedition??)
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