2025 Ford Escape Consumer Reviews
Pricing
Awful Transmission Ruins Entire Vehicle
Purchased new 2024 ST-Line Elite in Western Chicago subs a few weeks ago. Dealer was good to deal with so I won't throw them under the bus here. Outside looks sharp, interior is average. Front seats lack decent side bolstering, which means on corners you must lean into the turn or its awkward and unsettling. Seat heating on low is too hot, I'd hate to use high setting. While the steering wheel does have volume control, it doesn't have on/off for audio. You must lean awkwardly down, forward and to the right to push the on/off button which is almost in the passenger leg area or search the touchscreen, which is at least 3 levels deep to find. The 2.0 engine is very peppy, assuming the transmission cooperates. When the transmission is cold or in a mood, it has great difficulty shifting around 2nd/3rd/4th gears. Read somewhere that it doesn't actually use 3rd gear given this transmission is a bastardized GM 9-speed, but don't know this for sure. The issue is what experts and the Internet call 'low-speed surging'. It can be very severe. Leaving for work this morning on the second turn the engine hit 6k rpm with no engagement with the transmission. I had to let off, then on, then off, and back on the accelerator before it actually found a gear and sent power to the wheels. Meanwhile the person behind me was probably wondering what was wrong with me and the 3-cylinder Honda in front of me left me in the dust. I've read that this is a known issue with the Ford 8F35 transmission, which in the Escape. I had a 2013 Ford Escape and it had some transmission oddities as well, but not as bad as the 2024 Escape. I contacted my Ford dealer, but expect given what I've read for them to state its normal and Ford to ignore. This will be my last Ford ever and I will be trading in before the 3 year bumper-to-bumper warranty expires. If Ford can't design a decent transmission after a decade of constant issues and service bulletins that don't resolve peoples issues, I know the rest of the car will likely have issues as well. I should have bought the Honda CRV...
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Overheating Engine!
I cant tell you much about our experience with this vehicle. We had it for 2 months before we were getting a warning about the engine overheating while driving on a highway. We brought it in to be repaired and have not had the vehicle back in months. The dealership gives us different information each time we talk to them. Ford Canada calls and the dealership tells them something different.
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- Active 4dr SUVMSRP: $32,10041 mi away
- Active 4dr SUVMSRP: $33,10041 mi away
- Active 4dr SUVMSRP: $33,28541 mi away
Surprisingly efficient and functional
We bought our Escape PHEV in June 24 and by November we already had nearly 20,000 km of trouble free driving. In the summer, we got up to 65 km of electric driving on one charge. At -2C, that range drops to 35 km - a bit disappointing but apparently other PHEV have similar drop. About 75% of our driving is on rural highways. Fuel consumption is in the 5 to 6 liter/100 km at 90-110 km an hour. On higher speed highways, we typically get more like 7 liter/100 km at 120 km/hour. That is about 30 to 40% less than our previous similarly-sized SUV. We like the comfy ride, the easy to use display, the various automated driving assistance systems (once you understand them, you appreciate them), the smooth regen braking, the imperceptible transmission, and how quiet the vehicle is under most conditions. Also like the functionalities of the Ford App. Our favorite - you can set a departure time and pre-heat the car. There are a few things that we dislike - the slow charging speed at 240V and the fact that pre-heating the car works well when plugged on a 240V circuit but is barely noticeable on 120V. It is also hard to understand why rear seats are not heated. Overall, with the Federal Gov rebate for PHEV, a Ford discount and a dealer discount, we think we got exceptional value for our money.
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Zippy!
For a 3 cylinder turbo, it does pretty well. Using premium v regular gas makes a huge difference. However, the rear doors don’t open wide enough to put my wheelchair in the back seat without highly risking scratching the paint (I’ve already done this once). The brake and accelerator are a bit too far apart; if I’m sitting comfortably close to the accelerator, I’m practically sitting on top of the brake pedal. If I’m sitting comfortably enough close to the brake, I strain to reach the accelerator. According to the service manager, neither one can be adjusted.
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This car is a piece of crap
“Dynamic” cruise control just means it goes slow as hell. Slams on the breaks when you drive up to someone at a stop light. Beeps at you constantly to NO END if you don’t put in your seat belt. Beeps 1000 times every time you turn the car off to check your back seat. The car is horrible. HATE IT!