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2023 Ford Escape Consumer Reviews

3.4 out of 5 stars
29 reviews

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Edmunds suggests you pay
$26,725

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5 out of 5 stars

Great Commuter Car

VA Matt, 08/24/2023
updated 10/05/2023
2023 Ford Escape Platinum 4dr SUV AWD (2.5L 4cyl gas/electric hybrid EVT)
23 of 23 people found this review helpful

I traded in my 2009 Ford Escape for a 2023 AWD Platinum Hybrid, and could not be happier with the mileage I'm getting. Though rated for 42/36 (city/hwy), I'm getting 56 mph commuting in considerable rush-hour traffic. I used to loathe traffic, but with great mileage and lots of comforting tech, returning to the office full-time is less of a hassle. UPDATE: I’ve been exceeding the listed mpg by 10 miles per gallon in rush hour traffic. I’m averaging about 610 mile on a tank of gas. The critique of choppy transmission shifts is not an issue on the hybrid as it’s a CVT. Also the transition from electric to gas is seamless. I had a 2009 Escape, which I loved but really love my 2023 hybrid more.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Hybird efficent, smooth handling, tech new styling

Bill Hamel, 06/30/2023
2023 Ford Escape ST-Line Elite 4dr SUV AWD (2.5L 4cyl gas/electric hybrid EVT)
17 of 17 people found this review helpful

I have owned my 2023 Escape ST-Elite Hybrid AWD for over a month now and I have put many highway miles on it, as well as city here in Chicago. I am comparing this to my recent 2021 Escape SE trade-in and my wife's 2018 Toyota RAV4. I like the Escape already more than the RAV4 even with the updated styling after 2019. I am pleasantly surprised by both the city and highway fuel economy. Having an Atkinson cycle engine makes the power not as desirable, but the battery torque helps make up for that. The interior is amazing, with power controls on both front seats, plenty of easy to use tech, and enough room to move and haul around stuff up to 1,500lbs total (including passengers). I owned a 2021 Escape SE with 1.5L ecoboost and I can say that the iCVT transmission on the hybrid is MUCH smoother than the 8 speed auto. HIGHLY RECOMMEND THIS VEHICLE!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Happy with my 2023 Escape

midwestguy700, 04/30/2023
2023 Ford Escape ST-Line Elite 4dr SUV AWD (2.5L 4cyl gas/electric hybrid EVT)
27 of 28 people found this review helpful

Recently picked up a 2023 Escape hybrid to replace a 2016 RAV4 hybrid. Was nervous about jumping to Ford, and there are differences in the vehicle. But I can say I'm happy with my choice. I'm already getting even better MPG than the RAV4 did, it handles well in a downpour, comfortable for myself and passengers, and has some great, convenient features. Parking Assist 2.0 is amazing and a must-have if you live in a city. Good cargo area, though it seems slightly smaller than the RAV4 if the seats are up, and about the same with them down. Ride is smooth and very quiet, even on the highway. The upgraded sound system is very good, but the "B&O" badges all over are obnoxious. Ford Sync 4.0 is very slick and comes with useful features, but I'll probably stick to CarPlay, they are pretty identical but Ford Navigation expires after 3 years, don't see the point in that. I intend on keeping this a few years, we'll see how it holds up.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

Battery has limitations and degradation

Larrymay, 12/23/2023
2023 Ford Escape Platinum 4dr SUV AWD (2.5L 4cyl gas/electric hybrid EVT)
13 of 14 people found this review helpful

I personally love the car itself...smooth ride, good power, great handling. I have had it for 3 months. Purchased on September 1st when temperatures were warm. Now after three months and colder temperatures I find battery capacity have reduced significantly. None of this was disclosed prior to purchase. I spoke to the local Ford service Mgr. and he says this is standard. When I got the vehicle it had 59 klm capacity. Since then, maximum capacity has swung between 30 klm and 45 klm. But with limited driving for a retiree.....the car is great. The other "dislike" is the dashboard controls, specifically the gas gauge is wierd and questionably inaccurate....little nozzles pointing to the gas level.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

2023 Escape ST wind noise

Jim, 10/29/2023
2023 Ford Escape ST-Line 4dr SUV (2.5L 4cyl gas/electric hybrid EVT)
17 of 19 people found this review helpful

Wind noise driver's side window starts around 45mph. Not just my model and year. Test drive before buying. Have driven several now and although it varies from Escape to Escape it is present in quite a few of them. Manufacturing problem? Otherwise pretty good vehicle. Drivetrain works great and easily goes from electric to gas to hybrid-hardly notice any transition (I have standard hybrid AWD not PHEV).Great around town milage (often above 45) with e-way milage 36-37 on recent road trip. No owner's manual-online version is terrible. Rear seats don't fold completely flat (a problem with some cargo). Hatch window doesn't open independently from hatch-it's sealed. With a bike rack or trailer on the hitch you can't use the rear hatch. It won't stay in eco mode-it resets every time the car is turned off so I have to reselect it (I prefer eco mode around town). Not as smooth a ride as Mach E or Edge and more road noise. Radio controls and fan controls on computer screen are a problem. Talk about distracted driving. They should have separate controls. Proximity keys don't work that well. I miss the keypad on the door only available on higher end models. Get the Ford co-pilot 360 if you can-it is very good (I had it on the loaners not mine). The trip odometer is cumbersome to use. Blind spot monitors are helpful when passing vehicles but not much good in traffic and the blind spots are pretty large in the Escape. Has great rear legroom and headroom (no sunroof in mine). Rear seats are adjustable but strange gap in cargo area when seats are moved forward (again problem with some cargo). Interior finish and detail seem fine. Could use the two cupholders on the center console present on my 2009 Escape. The noise from the driver's side window ruins it for me. Otherwise, a good vehicle for the price. Test drive it first and think about these other things before you buy.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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