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Used 2017 Ford Escape Consumer Reviews

3.5 out of 5 stars
199 reviews

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5 out of 5 stars

Ours is in Henrys favorite color!

Cowboy, 02/18/2018
2017 Ford Escape S 4dr SUV (2.5L 4cyl 6A)
8 of 8 people found this review helpful

We were looking for a winter driver for my wife. Her regular car is really not meant for winter driving conditions. We live in a small town in western Nebraska and don't have the options that are found in most large cities. We looked at Toyota, Honda, Chevy, Mazda, Jeep, Dodge and Ford. We like to buy American brands when we can. In the end it came down to Dodge, Chevy, and Ford. We really liked the Escape and choose a new 2017 Black S. Ours is as basic as they come, not one extra on the window sticker. It has a lot of standard features. After 6 months of ownership the features we wish it had are power tailgate, XM radio, and remote start. The 2.5 liter base engine has plenty of power for moving thru traffic and passing on the highway, just use good judgment.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Bad quality.

Roma Ukhinov, 09/22/2016
2017 Ford Escape Titanium 4dr SUV AWD (1.5L 4cyl Turbo 6A)
53 of 62 people found this review helpful

One star for overall rating because of bad quality. The transmission control module was out of order after 1 week of owning of brand new car. I had to leave my new car in the service department for more than one week.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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3 out of 5 stars

Decent car but nothing special

Ron, 09/24/2016
updated 10/10/2017
2017 Ford Escape SE 4dr SUV AWD (1.5L 4cyl Turbo 6A)
45 of 53 people found this review helpful

This is my review of the SE edition with 4wd, only other options are heated seats and remote start. Have only owned this car for about a month so I cant comment on long term reliability, but so far, it rides decent enough and theres no squeaks or rattles. I like the styling inside and out, and I have the base engine, but for my purposes, it gets the job done. If you want zoom zoom, get a bigger engine in this car. Esacape, in my opinion, is not a family hauler, its more of a 1 or 2 person car as the rear seat legroom is anemic to say the least (e.g. you have to push a button to fold down the headrest on the rear seat so you can fold down the back seatback to put more stuff in it, or the headrest will hit the front seat. Really Ford? This is an SUV, not a Ford Focus. Another major issue (to me), is the really foolish eco mode which turns off the engine when you fully stop, say at a stop sign, then restarts the engine when you take your foot off the brake. You can turn this mode off by pushing a button, but the default mode is on, so you have to push the button every time you drive the car to turn it off. Apparently Ford likes to annoy its customers. Everyone I have talked to who owns a Ford with this mode, says they don't want it, and shut it off (even an employee at the Ford dealer where I bought my car :-). Also, this mode has to put xtra wear and tear on your starter and battery. The cruise control buttons should swap places with the display controls for gas mileage, etc. would be easier to see and use. And the heater/air conditioning controls, well, theres way too many buttons, this could have been simplified. The backup camera screen is rather small, and recessed into the dash too far, this doesn't affect me, because I really don't use the backup camera very much. My wifes Equinox is bigger than the Escape, has more back seat room and rides much better over bumps and has a bigger backup camera screen. As far as Sync is concerned (this car doesn't have sync 3), I don't use a cell phone with it so I can't comment on that part of it, but I did put around 2.5k mp3's on a USB stick and hook it up. The voice commands leave a lot to be desired with a USB stick. Mainly, the commands it recognizes are few and far between, and the parser/search engine is rather rudimentary. For instance, I told Sync to play the song Pretty Woman. After searching, it came up with the Van Halen song, but not the Roy Orbison song who's title is Oh Pretty Woman. I should have recognized that Pretty woman was part of the title and gave the option as to which I wanted. And also, Sync doesn't recognize folders, and all my songs are neatly organized In folders, so that doesn't work, so I simply have to resort to searching for the folder I want with the buttons. You have to pay $1400 to upgrade to SYNC 3 (with other options in a package), or buy the Titanium edition which costs 5k more. You can get a 9 inch touchscreen with wifi in almost all Chevys as standard equipment??? I still like the Escape, but it has its shortcomings. BTW, im 70years old, and have owned many new cars. They all have their good features, and their faults. I think they made the escape a little too small, and went overboard on Eco mode, which looks to me like a gimmick. Time to update this review after going through the winter months. The 4 wheel drive system works well in the snow and slush, much better than the front wheel drive vehicle it replaced. Don't believe what you may read on certain web sites that all that matters is having winter tires on a vehicle (that would make it better though), the 4 wheel drive or an all wheel drive does make a difference in starts,stops and handling in snow or slush. On ice, nothing will help that much except chains or studded tires which are not allowed on highways anymore. However, this Escape is abysmal when it comes to riding over rough, rutted urban roads. You feel every bump, and the car tends to rock from side to side when going over ruts, not very pleasant. My wifes Equinox has a much smoother ride over the same kind of conditions. Seems when buying a vehicle, you either get a smooth ride, or better handling/cornering so it depends on your priorities. Another winter thing: I have a factory installed remote start, and it starts fine with the remote, however, it doesn't default to the heater settings you had when you turned the car off. I leave the front window defroster on to de-ice the windshield and warm the car interior when using the remote start, and it does warm the car, but the front vents do not go to the windshield. When I get in the car and turn on the key, the heat does go to the windshield. Who buys a remote start for the winter months and doesn't want their windshield cleared of ice or fog? This is one of the 2 main reasons for having it in the first place! Poor implementation by Ford. After 1 yr, I really don't like this car. It just has too poor ride quality IMHO Ford needs a better idea.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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4 out of 5 stars

No Escaping the Segment—but that's more than OK

BRex, 04/21/2016
2017 Ford Escape S 4dr SUV (2.5L 4cyl 6A)
53 of 63 people found this review helpful

THIS IS A 2.0 engine, not the 2.5 labelled above. There was no option to select 2.0 model. I purchased a 2.0 Ecoboost model—a 4 cylinder that supposedly gets the gas mileage of an economical 4 cylinder while boasting the power, save the horses of a 6 cylinder engine. The driver can get the results of the former in DRIVE mode, and the later in SPORT mode, of which the transition is the easiest to shift on the fly in the Escape than the push button methods of other like SUVs. I find early on that the engine nearly measures up to this claim. Paddle shifters are available on my model, though I really don't quite grasp the logic of paddle shifters generally. The ride is firm and composed. The steering is very good, though not as connected to the road, in my opinion, as other notable vehicles in its class. Returning now to the ride. To what do I have to compare the ride to? As an owner of a 2005 Highlander—which never left me in the lurch or side of the road, I was impressed to the last day of my ownership of this vehicle as to the manner it floated over pothole patched roadways that predominate on long, country, suburban roads, while affording a 360 view of everything going on around me. As such, I drove this vehicle like a sportscar. The 2017 Escape appears to keep this pace, though visibility is somewhat more limited. I had found that side window cameras on other vehicles in this segment may have the potential to help for quick lane shifts, but my new vehicle did not include this feature (only a backup camera). As both a techie—I love the touchscreen (and the technology packages offered, besides this detail, are the best I've seen in all the models tested, especially for the price. Comparably supplied tech packages on mid-sized SUVs jack the price up prohibitively for my expenses. However, as a pure driver? I don't need no stinkin' badges—I mean tech to back up, make turns, or parallel park. In my former vehicle, I drove through city streets and the like to the extent that one passenger asked me if I liked motorcycles. I did all these owning to the line of sight around the vehicle. The new Ford has a front windshield that slopes down very far—reminding me of a Toyota Prius. I am not sure whether this is to give the sensation of a commanding view of the road or not. Don't get me wrong, it succeeds here, but here's the rub: with the motor supposedly giving the impression of a 6 cylinder and the 18 inch tires, on the SE Trim, and the general overall impression reminding me of my erstwhile Highlander (in terms of looks and theoretical performance) I have not yet justified in my mind the potential similar price that the lower end 6 cyl, mid-sized SUV's and the Escape. The strangest thing is that my mother, of all people told me to be sure to drive over plenty of bumps before purchasing the vehicle. Having purchased the vehicle I am finding–and this is a very preliminary impression-that one can definitely feel every jolt and tittle of said bumps and holes on the road. I feel it, but the vehicle is rugged enough that it has no truck with any given road you find yourself on. But I think this is true of every compact SUV. Generally, I love this vehicle and may venture to guess the Ford Escape may move up a notch or two in this category this year! Nevertheless, I would not yet pass this small SUV off as a midsized performing SUV—but we'll see. I was one of the first to buy the 2017 Ford Escape in my area. Oh, one more thing to note. I must admit that I wanted to buy a manly car in my price range that is not overly cumbersome. When I first saw the 2017 Escape drive up (the salesperson) wasn't even aware they had it in yet—so as I was looking in the lot he drove up in it, surprising me. What a surprise! I was like: "that's my next vehicle (I hope it lasts 12 years), it looks cool." Of course one review on YouTube said that the Escape has had 60% of it buyers female! Oh well. Note well: this is a very preliminary review. My main impression is that it is no Highlander, but I bet it could surpass the vehicles in its own class.

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5 out of 5 stars

Newly purchased

Christopher Prescott, 12/21/2016
2017 Ford Escape Titanium 4dr SUV AWD (1.5L 4cyl Turbo 6A)
7 of 7 people found this review helpful

The Ford Escape was 4th on my list but moved to the top of my list after researching the escapes ratings, available ford rebates/ incentives and test driving it. Best advice is to do all your research before purchasing your car and make sure you shop around at multiple dealership. Went to 3 dealers with the exact same car with options I wanted. Cost me a couple of extra hours but was able to negotiate $2,300 lower than the first dealership with 0% interest.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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