Used 2017 Ford Escape Consumer Reviews
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blown radiator
had the car two days and driving on the highway and only 125 miles on the car the radiator blew. Car shut off, warning came up on screen, water gauge stayed in the middle. Spent over an hour waiting for road side assistance. Disappointed that a major defect occurred while driving on a highway crossing three lanes of highway with a dead engine. it's unknown what damage is on the engine likely will be in the shop longer than I have had it. Was excited and got a great deal on what I thought to be a great vehicle. Will see what ford and dealership will do.
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I love my Ford Escape 2.0 Titanium FWD
2017 Ford escape 2.0 Turbo not shown below, Now at 70,000 miles. I do all my service here at home every 5000 miles as I have done on all my vehicles for the past 40 years. A few complaints is the center arm rest with lack of broken rubber bushings between the rest and the compartment is garbage. I will find some way to repair so I do not have to listen to it on long drives. If you have a wind rattle look under the vehicle at front doors and check the large plastic panels under it for being tight still. You can push the plastic pins back in or replace them. As far as dependable? Yes ,it is, warning to turbo models, if you neglect the oil changes and service at proper times, it will not last you long at all. You cant neglect service like cars 30 years ago or repairs will be in the thousands really quick. Yes I would buy Ford again over a GM or a Fiat/Dodge product. Had a nice Honda, great car but like Toyota today, over rated and over priced for what you get. They are all good cars if you keep up with the service that is in the owners manual, Repeat, IN THE OWNERS MANUAL..... not the mechanic or oil lube shop!!!!
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- Titanium 4dr SUVMSRP: $13,98913 mi away
- SE 4dr SUVMSRP: $10,50011 mi away
- SE 4dr SUVMSRP: $9,8196 mi away
First Impressions
I'm not going into great length but a few issues with the car that I think should be a thing of the past these days. First, the out-gassing of the interior materials nearly makes me sick. I can't use the re-circulation on the climate control, I'd rather suck in diesel exhaust. Hopefully that subsides soon. Second, the brakes aren't up to snuff. Light peddle yields no action then the nose dives when brakes are needed in stop and go traffic. Already logged more "hard" braking occurrences in a week than in 4 years of previous vehicle. I'm going to try switching to ceramic pads. Third, Cruise Control and Climate Control require eyes off the road to operate and the buttons do not have a distinct feel that one could get used to without looking. Last car could operate all of cruise with thumb and climate was perfect reach on the dash. Fourth gas mileage rating is unfortunately accurate. All previous cars I was able to get better results than advertised, not this time. Overall, it should be a fine car and it was heavily discounted which always is appreciated. I don't want all of the bells and whistles of upscale models so this is a pleasant car for the options that are standard. Most of my gripes are growing pains but I've owned a lot of new cars and it's always interesting when one is behind the curve in certain areas.
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17 Escape Titanium 4WD 2.0 Ecoboost
The Escape had many updates for 2017. The new exterior styling is a big improvement over previous years. I like the wicked quick acceleration of the 2.0 ecoboost engine, and the Sony sound system sounds awesome. From there, everything goes down hill. After one month of ownership, the windshield developed a crack on the interior layer of the windshield. Nothing hit the window. I stopped at the Ford dealership to have the manager look at the glass, and he agreed that the window should be replaced under warranty. The service department took pictures of the cracked windshield to send to Ford's warranty department for approval. Ford had me return to the dealer two more times because they weren't satisfied with the pictures that the service department took, plus they wanted them to run a test on the glass to check the exterior for chips, dings, and etc. I think they were trying their hardest to find a reason to deny the warranty claim. The factory Michelin tires seem to be holding up well; however, the tread pattern isn't the best for snow and ice. The 4wd system really struggled on the snowy hills with the factory tires. I recommend a set of Michelin IceX tires for winter driving because the added traction is needed in the Northeast. The entry/exit function of the Titanium's driver seat is a nice option when I works. a few times the seat didn't move forward when the Escape is started, and the dealers can't find a fix for the occasional glitches. A protective panel underneath the vehicle came loose and had to be tightened. It rattled like crazy at speeds between 35-55mph. The Escape has developed a stalling problem in recent weeks. It stalled in reverse as I was backing out of my driveway two weeks ago, and a couple days ago it stalled while in drive as I was pulling out of a parking space at Walmart. The mechanics couldn't find the cause for the reverse stall that happened. The Escape is scheduled to go back to the service department tomorrow to have the stalling situation looked at again. Thankfully the stalling has been at extremely slow speeds, but things could be bad if it happens when I'm going down the Interstate. SYNC 3 and the backup camera software is terrible and full of bugs. Many times the screen goes grey after the reverse camera turns off when the Escape is shifted to drive, and the reverse sensors stay illuminated on the screen. This clears out if you touch the screen, place the vehicle in park, or shut off the SUV and restart it. What a pain in the tush! Both dealers I've taken the Escape to have said that Ford's engineering department knows there is a problem, but they do not have a fix yet. The radio has switched from Bluetooth audio to Fm, or Sirius to Fm, on its own serveral times. This vehicle has been to the Ford garage seven or eight times since it was purchased five months ago. I am disappointed with the Escape. UPDATE: After owning this Escape for 11 months, I can say without any doubt that this is the absolute worst vehicle that I've ever owned. It has had 14 or 15 trips to the dealer for repairs, and the dealer usually says "we hooked it up to the computer and couldn't find any problems." The SYNC 3 system has been updated numerous times and still acts up occasionally. The vehicle still stalls many times, and this has not been fixed. Since my initial review, the Escape developed an issue with the transmission roughly downshifting at high rates of speed on the interstate. The downshift is scary, and what happens is the tachometer goes from approximately 2000 RPMS to 4000 RPMS and stays there until I hit the accelerator hard. Thankfully, I caught the transmission acting up on video and could prove to the dealership that there is an issue. I do not recommend the Ford Escape or any Ford product to anyone. Update: 6/28/18 Worst vehicle ever!!! Update: 12/31/18 This Escape has been to Ford dealerships for repairs six times since the end of September. It has had a new ignition coil and spark plug replaced in September. In October the PCM (Powertrain Control Module) replaced. Since mid December it has been at the dealership because there is antifreeze in number 1 cylinder. I am told that I will not have my Escape back until mid-January to early February. The mechanic believes the head gasket is in need of replacement ... worst case ... the whole engine. This vehicle is a lemon. Don't purchase a Ford. Update 7/3/19 The Escape needed to have the head replaced on the engine at 28,000 miles in January. Since then, the Escape has run like brand new ... after two years of headaches. The Escape now has 34,420 miles. I hit a deer at 15 MPH in February and did $3,500 in cosmetic damage to the vehicle. Surprisingly, the Escape held up better than I thought it would in the accident. Would I purchase another Escape or Ford product after the engine fix? The answer is still NO! Update 1/5/20 The Escape has had no issues since my last update.
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I couldn't be more disappointed
I just bought a 2017 Ford Escape in April and had to have the transmission replaced two days after buying it. Now 3 months later there is white smoke pooring from my tail pipes. And it kicks everytime I back up. This car is poorly made. I'm so upset with this purchase. I will never buy a Ford again.
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