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Used 2020 Dodge Journey Consumer Reviews

4.0 out of 5 stars
49 reviews

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We have a limited number of reviews for the 2020 Journey, so we've included reviews for other years of the Journey since its last redesign.

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Pros
Cons
4 out of 5 stars

Maybe too honest

Boo, 11/14/2019
2019 Dodge Journey GT 4dr SUV AWD (3.6L 6cyl 6A)
44 of 51 people found this review helpful

So let me start by saying dodge is way behind the other companies. Originally went for a durrango but being 5'1 and the fact dodge is probably the only company that doesn't include power seats in a 2019 model its extra. So im left with the choice to buy the 50k model or pay 40k and get a booster seat..wtf so i looked into the journey the v6 gt is the best model available. It struggles to get up hills due to low horsepower compared to other suvs. Constantly find myself rolling backwards while driving.The software and accessories are dated due to the fact they havent given the body or computer an update ever. The 3rd row is very cramped for small children and trunk space is horrible. But it warms up quickly in the winter and does great in the snow. The floor storage is nice but very small. Built in booster seats are convenient, the back up camera is very accurate.Back window is a blindspot theres no chance of seeing out of it with passengers. So not sure if i'd buy this again theres alot of faults but i like it so far probably would never buy again unless they updated it

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5 out of 5 stars

2018 SE Blacktop 2.4 is just right for us!

Anthony H, 03/12/2019
2018 Dodge Journey SE 4dr SUV (2.4L 4cyl 4A)
17 of 19 people found this review helpful

My wife has collapsed disks in her back. At the young age of 32 she suffers the back pain of people 20yrs her senior, and so driving a car was really hurting her The seats are just too close to the floor. On Valentine's day 2019, we traded our 2011 Camry XLE for a new 2018 Dodge Journey. Our Camry's work-of-art V6 was a rocket compared to the 2.4 world engine in the Journey. However we have had several Kia and Hyundai vehicles powered by various vintages of that engine and knew what to expect from it. A 0-60 time of 9.5 seconds may be "slow" by 2019 standards, but it's plenty quick enough for the rural area of Ohio we live in. Our Journey is a left-over 2018. It is a base SE, with the backup camera (standard in 2018+), the blacktop package, and the Bluetooth/Satellite and Leather Steering wheel package. It's window sticker was $25.5k, and with all of the rebates we received from FCA, and Ganley motors in London, OH; the car's price was just $18,500! We have had the car for only a month, but first impressions are good. Interior quality is descent and except for accelerating, the engine noise is well subdued. The 4-speed is ancient, but the torque converter is pretty high stall, and allows the engine to review fairly freely to make the most of it's modest output. All in all its performance is not much different than the 2011 Kia Sorento 2.4 we used to have as well, and that SUV had a six speed auto. The car is black, and with the tinted windows, and blacktop package, admittedly it looks much more expensive than it is, but best of all the seating angle is higher than our old Camry, and my wife hurts much less as she drives all over the state for her job, and that is most important to me anyway. Everything else is just an added win! Fuel economy could be better, but 22-23mpg combined isn't awful either.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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2020 Dodge Journey for sale near you
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5 out of 5 stars

If Edmunds pans it, run toward it

Mark Vestich, 09/14/2022
2019 Dodge Journey SE 4dr SUV (2.4L 4cyl 4A)
7 of 7 people found this review helpful

Best SUV I've ever owned. Edmunds doesn't takew the demographics of buyers into consideration. This was the last great deal in America, and mine has been exceptional.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

I like this car a lot.

Ollie Olson, 08/06/2019
2018 Dodge Journey SE 4dr SUV (2.4L 4cyl 4A)
6 of 6 people found this review helpful

Plenty of front seat headroom and legroom for larger drivers. Third row seating is great if you have to drive a bunch of kids around. There are two built-in coolers under the back seat floor mat, each of which can hold a 12 pack, for long trips. Power and handling are not great, but adequate for getting from point A to point B. I have been getting about 28 mpg on the highway with the 2.4L 4-cylinder engine. No problems so far.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Classy Red Car

Barbara Wenzel, 03/15/2019
2018 Dodge Journey Crossroad 4dr SUV AWD (3.6L 6cyl 6A)
6 of 6 people found this review helpful

I love the way the car handles. I am not very tall and the car fits me like a glove. it is perfect for my needs

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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