Skip to main content

Used 2020 Dodge Journey Consumer Reviews

4.0 out of 5 stars
49 reviews

See Edmunds pricing data

Has Your Car's Value Changed?

Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.

Price history graph example
We have a limited number of reviews for the 2020 Journey, so we've included reviews for other years of the Journey since its last redesign.

Trending topics in reviews

Pros
Cons
5 out of 5 stars

Nothing but smiles

Philly34, 02/16/2019
updated 08/21/2019
2018 Dodge Journey SXT 4dr SUV (2.4L 4cyl 4A)
18 of 19 people found this review helpful

Purchased vehicle for my wife who is a traveling nurse. Her car is her office. This vehicle is roomy and reliable and gets the job done. Being a retired automotive professional and having been able to compare comparable vehicles throughout my career I can see why Dodge makes a quality vehicle. I disagree with all the negative reviews and can see through the biased comments. Mike Barse of Vann Dodge Jeep Ram Chrysler of Vineland New Jersey made my purchase experience an exceptional experience throughout. A real beauty of a inexpensive SUV !

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse

5 out of 5 stars

Very Satisfied

Steve Windhaus, 09/30/2019
2019 Dodge Journey Crossroad 4dr SUV (2.4L 4cyl 4A)
44 of 49 people found this review helpful

Bought a used 2013 SE in 2016. It had been driven long and hard beforehand, but was very reliable. Then bought a new SE in 2017. Was very pleased with it, but the wife needs power driver's seat due to operation on her arm. We have gone back and just upgraded to a new 2019 Crossroad. Again we are very pleased. The low price, smooth ride, reliability, relative comfort, noise reduction, UConnect for the phone, rearview camera, Sirius XM and space all fit so very well with our needs.

Report Abuse
2020 Dodge Journey for sale near you
3 of 33 listings
See all 33 listings

5 out of 5 stars

Best suv

Jessica Leadingham , 12/15/2020
updated 12/15/2021
2019 Dodge Journey SE 4dr SUV (2.4L 4cyl 4A)
10 of 10 people found this review helpful

I have had my journey for a year now I still love it as I did the day I bought it. If u family is on a budget and can’t afford a big expensive vehicle I highly recommend the Dodge Journey. I went from a 2001 Chevy Tahoe to a 2019 Dodge Journey all though it is not a power house I am used to I absolutely love this vehicle it drives smooth it is super easy on gas and it seats all my kids cause it has a third row. I love my Journey it doesn’t have all the bells and whistles some of them do but it is perfect for me. I am a very tall person and I can ride and drive my journey comfortably. I highly recommend the Dodge Journey to anyone especially if u r on a budget and need something new cause to me my journey is just as good as any other suv just dosnt have all the horses that is fine with me. I LOVE MY JOURNEY

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse

5 out of 5 stars

Filled reasonable expectations

Eve , 02/27/2020
2019 Dodge Journey SE 4dr SUV AWD (3.6L 6cyl 6A)
21 of 23 people found this review helpful

Went from a JK Jeep to a Journey 3.6L, so I'm used to lack of high tech, which could be useful for country and mountain living. Good price, nice drive, just a very pleasant and affordable small SUV.

Report Abuse

1 out of 5 stars

Crossroads

Jenn, 07/27/2019
2018 Dodge Journey Crossroad 4dr SUV (2.4L 4cyl 4A)
34 of 39 people found this review helpful

Not very happy with my 2018 Journey, bought it brand new, within the first 4 months it was in the shop 4 different times trying to figure out a noise in the front end. They replaced shocks and 2 other items however over a year now it still continues. I recently just started having problems with something electrical as my radio will just turn the volume up to 40 as I'm driving down the road as well as now the fan for the air/heat in the back of the vehicle is turning all the way up on its own as I'm driving down the road! Not a happy customer!

Report Abuse
Items per page:
5