Used 2017 Dodge Journey Consumer Reviews
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40,000 trouble free miles
Pink, 02/25/2020
updated 03/08/2021
2017 Dodge Journey Crossroad 4dr SUV (2.4L 4cyl 4A)
3 of 4 people found this review helpful
Bought the car thinking it was a cheap way to have a more reliable car to travel with. Has passed all expectations. Yes there is not a lot of power in the 4 cylinder motor. Yes the gas mileage is right around 25 mpg but it has provided trouble free travels for the last 2 years.
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Started fine, now a deathtrap at 30K miles
J, 08/18/2019
updated 08/24/2020
2017 Dodge Journey SXT 4dr SUV AWD (3.6L 6cyl 6A)
3 of 4 people found this review helpful
Bought the 2017 Journey SXT new 3.6 6 cylinder with 6 speed transmission. I like the 3rd row seats for the grandchildren (though no LATCH for 3rd row seats, so not safe for small children) and it is the right height for me to get in the vehicle. The cargo area (with 3rd row down) is a nice size, fuel economy relatively poor. Handles like a truck (actually my 20 year old chevy truck has a tighter front end). At 15,500 miles the transmission failed (it was the valve body in the transmission). At 23,500 miles it started stalling intermittently and not throwing a code. Without a code and unable to cause it to fail, the dealership told me to continue driving, it will get worse and throw a code. At 29,600 miles, after hundreds of stalls in all driving conditions, it finally threw a code, crankshaft position sensor. Dealer replaced the sensor and it stalled before I made it home. They replaced the connectors on the wiring harness and it stalled again only with a new twist, the traction control light came on and no brakes after I started up and moving again. After taking it back to the dealer, they found that wires in the wiring harness were cut and twisted together. The dealer spliced the wires to fix (rather than replace the wiring harness). Six months after splicing the wires together, the Journey started to stall intermittently again, with no codes being thrown. With no code, the dealer cannot fix. Like before, this went on for several months until a code was thrown, the same code as before "Crankshaft position sensor". Even with the code active, all tests were within range. After opening a STAR case, the Chrysler engineer suggested replacing the A/C Pressure Sensor. Fuel economy immediately improved and the vehicle appeared fixed. The A/C Pressure Sensor is on the same circuit as the crankshaft position sensor, so its failure interferes with the crank shaft sensor data sent to the computer. This is important to note why the Dodge Journey is a DEATHTRAP. Noncritical sensors are on the same circuit as critical sensors, a safety no-no. (this seems to be true of all FCA 3.6 L engines). This fix lasted about 3 months before the fuel economy dropped and the Journey began intermittent stalling again, with no codes thrown. I gave up on the Journey (and Dodge products in general). I cannot have a vehicle that stalls with no solution in sight. I traded it for a Chevy.
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2017 Dodge Journey for sale near you
3 of 42 listings
- SXT 4dr SUVMSRP: $8,50089 mi away
- SXT 4dr SUVMSRP: $8,49590 mi away
- Crossroad 4dr SUVMSRP: $9,99582 mi away
See all 42 listings
20,000 miles in
Pink, 04/13/2019
2017 Dodge Journey Crossroad 4dr SUV (2.4L 4cyl 4A)
3 of 4 people found this review helpful
Has been the vehicle you would expect to get at this price. Nondescript reliable every day transportation. No complaints.
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Poor Performance and Gas Mileage
Erica Pallaron, 05/04/2017
2017 Dodge Journey SE 4dr SUV (2.4L 4cyl 4A)
10 of 19 people found this review helpful
If you're trying to get out of someone's way, you'll have to step on the gas all the way to get it to move. Very sluggish out the gate. I drive approximately 6 miles to work one way. I do highway driving. I stay between 55 and 60 mpg - nice and steady. I have not once his over 19mpg. I have to fill up the tank every two weeks. I drive approximately 500 miles per month. Dodge/Chrysler/Jeep 4cyl vehicles are notorious for poor gas mileage. you would think they could fix that. My friend's F150 Turbo 350 gets 22 - 26mpg. Something's wrong with this picture.
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Not Again
Fred, 01/29/2018
2017 Dodge Journey SE 4dr SUV AWD (3.6L 6cyl 6A)
5 of 9 people found this review helpful
Bought it new and within 1000 miles the front-end began to make clunking noises over any kind of imperfection, from small bumps to the lip on your driveway. Headlights "blink" occasionally driving at night. Took it to the Dodge dealer, who said they checked it all out and it was fine. Dumb-founded, I took the mechanic for a ride and he said, yes, he noticed the continual clunking in the front-end,but that this is normal for a Journey. Mentioned the headlight issue and his response was that "if that were happening, it would have logged a code" ( as if I am making it up). Now I see why the dealer tried to hard sell me an extended warranty on their NEW CAR. I am kind of stuck with this rig, so I hope it lives for the life of the loan. But my gut tells me that once the 12 month, 12k warranty is up, all hell will break loose.
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