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Used 2014 Dodge Journey Consumer Reviews

3.2 out of 5 stars
60 reviews

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We have a limited number of reviews for the 2014 Journey, so we've included reviews for other years of the Journey since its last redesign.

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Pros
Cons
1 out of 5 stars

Horrible, horrible, horrible!!!!

Julie Avila, 01/04/2018
2014 Dodge Journey R/T 4dr SUV (3.6L 6cyl 6A)
4 of 5 people found this review helpful

The absolute worst car I have ever owned. Major engine repairs starting at less than 50,000 miles. The dealership attempted to repair the vehicle 10+ times for 2 major problems with no long term success, and when we attempted to lemon law the vehicle Chrysler denied there was anything wrong. After 3 years of ownership the rear main seal was replaced 3 times, and still leaking when traded in, had lifter/cam issues 4 times and the car still made a horrible ticking noise (the dealership insisted it was normal). At 100,000 miles fuel injectors and spark plugs were replaced. At trade in 104,000 miles the transmission had began to have issues as well. This is a horrible vehicle, and Chrysler doesn't value customer service and make things right!

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2.88 out of 5 stars

TOO many problems

James Robert-Massaro, 03/08/2015
2013 Dodge Journey SXT 4dr SUV AWD (3.6L 6cyl 6A)
7 of 11 people found this review helpful

From the first day I have had problems in and out of service radio,alarm,remote start,and the TRANSMISSON has never worked right bangs, shifts terrible awd does not work right and what do you say when all you hear is the comp.doesn't show anything even though I have driven this car for 36,000 miles wish me luck filed lemon law and there willing to hear me maybe someone will listen

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4 out of 5 stars

6 cylinder is the only way to make it last

Roxanne Dropps, 09/10/2019
updated 09/19/2022
2014 Dodge Journey Limited 4dr SUV AWD (3.6L 6cyl 6A)
2 of 2 people found this review helpful

We are second owner of car. It has over 100,00 miles and not too many issues. We paid 14k at the time with 24k miles. Love the heated steering wheel for winter driving. More room than the Chrysler pacific we had. Great driving in the winter time. We just put in new struts. Updated per email. Still like the car. But now that grandkids are getting older. The third row seats are hard to get into and out. But still good car and great value. Also great awd in Minnesota winters. Third update by email account. Still running good. Has over 190,000 miles. Replaced the alternator. Blue tooth doesn’t work now. But just bought a cheap device to plug in for the phone to work. Now I hear they aren’t making this model anymore. Shame.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Awesome

Mina Sanders, 01/06/2017
updated 07/10/2017
2014 Dodge Journey SE 4dr SUV (2.4L 4cyl 4A)
2 of 2 people found this review helpful

Great car for big family

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Stay Away! Hunk of Junk! Hated this vehicle.

Gavin Burns, 08/26/2017
updated 03/01/2019
2014 Dodge Journey SE 4dr SUV AWD (3.6L 6cyl 6A)
7 of 13 people found this review helpful

Make sure it was not a Rental first! Less than 3 years old and already total brake system failure. Back seat structural failure cost $1700 to replace from Dodge. Transmission jerky between gears. Generally just a terrible vehicle. UNSAFE! Headlights fool you by coming on independent of the control setting when entering the car. Then turning off when started. You'll end up driving out of a well lit parking lot at night with headlights off.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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