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Used 2014 Dodge Journey Consumer Reviews

3.2 out of 5 stars
60 reviews

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We have a limited number of reviews for the 2014 Journey, so we've included reviews for other years of the Journey since its last redesign.

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Pros
Cons
5 out of 5 stars

My Journey is the best

Mike Alan, 05/30/2020
2013 Dodge Journey SXT 4dr SUV AWD (3.6L 6cyl 6A)
9 of 9 people found this review helpful

I purchased this used 2013 Dodge Journey last September. It is the SXT with V6 engine and 6 speed automatic. This is a great riding vehicle and is very quiet inside. I used to own a Honda CRV but I replaced it with this Journey. The CRV was noisy and rode rough. The Journey is quiet, rides very smooth, and has excellent power. The V6 engine has way more acceleration then I need. I drove the car to Florida and back. This car passed 90 percent of the cars going up inclines in the mountains. On steep upgrades it out performed most of the other cars and trucks on the road. It got 26 MPG when on the freeway, and 23 MPG in the city. I don't know why so many negative reviews on this vehicle. It is the best vehicle I have every owned. It has 122.000 miles on it currently, burns no oil at all, is smooth and quiet. AC works perfectly.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

DO NOT BUY A DODGE JOURNEY

Amber Braan, 08/31/2015
2014 Dodge Journey SXT 4dr SUV (2.4L 4cyl 4A)
53 of 62 people found this review helpful

**BE WARNED** My husband purchased a brand new 2014 Dodge Journey last year as a gift for me. It has turned out to be the biggest nightmare in our automobile purchasing history. The car always had a lag when stepping on the gas, but we were told that the reason was because it was a 4.0 and little power. We accepted that answer and, other then the lag, were happy with the car. When the car was approximately 4 months old the touch screen started going out and would turn black for a little under a minute before turning back on. We took it in and were told the diagnostic check found nothing wrong and there was nothing they could do since they could not tell where the problem was coming from. This started happening more and more often. Then, when the car was between 10 and 11 months old the speedometer went out of wack. The dial was reading correctly showing I was traveling at 65mph while the digital screen was showing I was traveling at 115mph. That night, on my ride home from work, the touch screen went out along with the lights. So, here I was, traveling on a dark highway by myself with no lights. I pulled over to the shoulder of the highway and turned the car off, waited a few minutes and turned it back on. When I turned it back on, it drove as normal and all the lights worked. I filled the tank with gas and continued my drive home. When I turned onto my street, my car began making a very loud knocking noise. When I stepped on the gas the noise grew louder. Luckily, I had picked up my 2 sons on the way home. My boys had to get out and push the car 3 blocks to my house since I was the only one could steer. The next morning, my husband towed the car to the dealership. The mechanics then told my husband that we had put the wrong gas in the car and destroyed the engine. My son had pumped the gas the night before and was certain he used unleaded. The attendant at the gas station was nice enough to pull the tape from the night we were there and my husband watched my son use the correct gas. When he went to the dealership to inform them he was told the mechanic said we used ethanol. My husband pointed out that all gas contains ethanol. The mechanic then stated that it SMELLED like 85% ethanol and that was what destroyed the engine. Smells like 85%? How can a regular human being smell a percentage in a liquid or gas? So, my husband asked if it had been tested. The answer was no. My car was in the shop for almost 3 weeks and I was given a rental car with no 3rd row. Mind you, we have 5 kids. For the time we were in the rental we were unable to go anywhere as a family because Dodge refused to give us a bigger rental. I've had my car back for 2 weeks now and the problems with the lights, the touch screen, and the speedometer have started again. We called corporate and were told the best they could do was 2 years of free oil changes. When we did not accept they asked us to take the car back into the dealership and they would make sure there was a rental with a 3rd row ready for us. On Saturday morning and after a 14 hour shift at work, my husband took the car in. Can anyone guess what happened next? He was told there were no rentals available. Not a single one. When he asked what would happen if the car stopped working during the weekend...he had shoulders shrugged at him and was told to call corporate. So, here we are. Stuck with this awful car because we were obviously sold a lemon and Dodge refuses to correct the situation. Please, DO NOT BUY A DODGE JOURNEY. Save yourself a whole lot of heartache and trouble. But, most importantly, don't buy a dodge journey for the safety of your family. #dontbuyadodge

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Stay Away

dissapointed, 10/25/2017
2014 Dodge Journey SXT 4dr SUV AWD (3.6L 6cyl 6A)
22 of 25 people found this review helpful

Have had this one now since new. 96,000 miles on it. its in the shop at least once a month at this point. Check engine light, dash shuts out often at random times, shifts like crap to the point of wondering if you hit something when it drops into lower gear. Started out as fine vehicle.... enough space with third row as others state... once i hit the 100,000 miles and drivetrain warranty is gone, so is the car. just this week picked up the car after receiving an engine overhaul due to all 4 Camshafts going out along with all lash adjusters in the engine. at least covered under warranty of drivetrain. so goodbye junker and on to another vehicle soon....

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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4 out of 5 stars

Quirky

TODD, 06/04/2017
updated 06/12/2018
2014 Dodge Journey SE 4dr SUV AWD (3.6L 6cyl 6A)
10 of 11 people found this review helpful

The cloth interior is adequate. If you can get leather it's worth it. Traction in wet weather is really bad with the stock sumitomo tires. Go to a better tire. Peel off the black plastic applique on the window pillows. It looks cheap. There is paint underneath. Buy the navigation radio with back up camera. it's worth it. The 3.6L is great. Battery problems and electrical issues you will have. I am tall and the drivers seat gives me room. CHANGE the headlights to LED because the stock halogens don't light up the road enough.

Safety
3 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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2.5 out of 5 stars

JUST BAD

jack246, 08/22/2013
2013 Dodge Journey SXT 4dr SUV (2.4L 4cyl 4A)
29 of 35 people found this review helpful

OK I bought this vehicle for my wife and it has been in the shop 4 times in 5 months. 1 started on its own and ran all day in the parking lot using a tank of fuel 2 AC will come on by itself 3 doors wont unlock 4 wont start (at the dealers when they said it was ready) I took it to the dealer to be fixed and they finally just said "it must have a ghost" I ended up getting rid of the thing with only 5000 miles on it. this is my 5th Dodge that I own. 2 Durango's, 1 Ram, and a Challenger. then this thing. I called the complaint line and they just said SORRY. after spending around $100,000 total for all the Dodges I bought I thought that they would help me out.

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