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Used 2020 Chevrolet Traverse Consumer Reviews

4.3 out of 5 stars
32 reviews
2...

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Pros
Cons
5 out of 5 stars

Nice ride

Bernie, 03/04/2021
2020 Chevrolet Traverse LT Cloth 4dr SUV AWD (3.6L 6cyl 9A)
13 of 16 people found this review helpful

I love my 2020 Traverse but the brakes sound like they want to drag at times. The car has been back to dealer 2 times but of course the brakes didn't make any noise. I just wondered if anybody else has had this issue? I am stopping on dry pavement so its not because of that ice or snow. It stops but so noisy at times. weird its good mostly. the service department did a test and all was good but didnt actually look at brakes. I guess that will be my next step

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5 out of 5 stars

All needs met

Alex, 09/23/2021
2020 Chevrolet Traverse LT Fleet 4dr SUV AWD (3.6L 6cyl 9A)
3 of 3 people found this review helpful

Great reliable vehicle, rain, snow , hail, or sleet...this ride gets you anywhere you need to go. Trecked right through heavy snow no slipping or sliding. Had chains but didn't need them. Never lost traction. It's got lots of room. The storage is smaller but efficient. Back seats folding down for extended storage is great. Best fuel consumption recorded on our system is 40mpg. 18-22mpg city. It's got pep...its got torque...just a well rounded vehicle. Have loved owning it.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Click click click

Robert E, 06/23/2021
2020 Chevrolet Traverse LT Leather 4dr SUV (3.6L 6cyl 9A)
3 of 3 people found this review helpful

Engine has a clicking that just keeps getting louder all the time, other then that it’s a great ride very nice finish really like the car. But that clicking is really Annoying

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

Dissapointed

Gabriela Gonzalez, 05/24/2021
updated 06/12/2023
2020 Chevrolet Traverse L 4dr SUV (3.6L 6cyl 9A)
8 of 11 people found this review helpful

2020 Chevy Traverse, mileage 24,600. I bought a new chevy vehicle for reliability and quality. I am not looking only for features but reliability. This weekend I took a trip with my mother and kids and after 240 miles, I got a message about the Battery Saver feature and needed attention, I was able to make it to the dealership which sent me to a certified shop across the street due to their service department being closed (weekend). Well, they ran the computers and found the battery was no longer good and replaced it. Next day I turned on the truck, only to drive it for 10 minutes to give time to park safely. Battery drained again, had to buy a new one. Not to mention to remove the battery you will need your good set of ratchet with the extension. So truck drained 2 new batteries in less than 24 hours. Not able to drive it at all!!! it is disappointing having to deal with it with 2 kids and an elder mother. Thank God I made it home and it broke down right there as soon as I got to my mom's house. Dealership states it's going to take about a week for them to get to it and let me know what is happening. The shop I went to said the computer reading just show them the battery was bad and nothing more. I am frustrated because I don't have a vehicle, insurance will cover a rental if accident but there was no accident. I work and not easy to find time away from work to resolve how can I get a rental thru the warranty.

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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2 out of 5 stars

Poor manufacturing quality

Marco, 03/11/2021
2020 Chevrolet Traverse Premier 4dr SUV AWD (3.6L 6cyl 9A)
9 of 14 people found this review helpful

This is my first GM vehicle, and most likely last one! I paid nearly $50,000 for a brand new Chevrolet travers. After 1 month of driving the front hood started to show several paint chips. I took it to the dealer and they said that this was due road debris and tried sell me a deflector! I tried to explain that my commute home, work and grocery has not change since 10 years and I never seen this road debris issue in my Chrysler 200 for the previous 10 years! No warranty, this is my cost. The paint keeps chipping away so easily! 2 years in I hear a noise coming from the front wheels. Very quiet, only audible when driving slow on a very smooth road. It turend out to be the engine mounting bracket coming loose! The dealer said that it was a common issue and they fixed it by replacing it and re-tigthing all the bolts and perform a calibration. This time under warranty! Warranty or not, 2 years and 20,000 miles in the engine mount should not come apart! Not on a 50k GM vehicle. Now I do understand why people prefer to buy German cars.

Safety
1 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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