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Used 2018 Chevrolet Traverse Consumer Reviews

3.2 out of 5 stars
102 reviews

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1 out of 5 stars

Updated Review after owning.

Dave, 01/26/2018
updated 08/03/2020
2018 Chevrolet Traverse Premier 4dr SUV AWD (3.6L 6cyl 9A)
25 of 27 people found this review helpful

After owning it for a few years it’s the biggest piece of crap I’ve owned. I’m done with Chevy. Constant repairs: new ECU, new axles, exhaust broke in half, doors rattled, console rattled, infotainment went out, drivers seat broke. All of this in 2 years of ownership.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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3 out of 5 stars

Don't be fooled by dependability ads

Kenneth Santo, 09/30/2018
updated 04/01/2020
2018 Chevrolet Traverse LT Leather 4dr SUV (3.6L 6cyl 9A)
16 of 17 people found this review helpful

Purchased this car 08/04/2018 from Roundtree Moore Chevrolet in Lake City Florida. On 08/06/2018 front passenger seat stopped working Was on way to Atlanta stopped and they fixed it. On 08/16/2018 was on way to Atlanta and before I left at 6:30 am the right front head light would not work. Stopped at Roundtree on way and spent 3 hours trying to get it fixed and couldn't. Questioned sales rep about getting another ca for this one and they didn't want anything to do with it. Left to my destination and on the way home on 08/18/2018 the drivers seat stopped working. Got home to Valrico Florida and took the car to the dealer in by my home and they had the car from 08/20/2018 to 08/24/2018. After an entire week in the shop they called at 4:15 pm to let me know the vehicle was fixed. I have called GM and talked to lemon law lawyers. GM said since it was fixed they have no obligation for buy back and blamed it on the dealer. It appears the only way this will end is once again with legal action as GM will not do what is right. I have been a long time GM owner 50 years worth but it appears that this will be the last. Three electrical problems within two weeks to me is a serious problem. I guess that a fire while driving will be the only wake up call for GM. Hopefully my Grandchildren will not be in the car if that happens. Thanks GM for stiffing me with a potential LEMON, warranty or no warranty. Your first rate action and concern will be remembered when I get rid of this one. Your offer of $250 for accessories purchase was nothing short of pitiful

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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3 out of 5 stars

VERY DISAPPOINTED WITH MY 2018 CHEVY TRAVERSE 3LT

Matthew R, 03/26/2018
2018 Chevrolet Traverse LT Leather 4dr SUV AWD (3.6L 6cyl 9A)
22 of 24 people found this review helpful

The interior materials are EXTREMELY fragile, they mark very easily with the slightest touch. The entire entire is covered with this weak, cheap molded plastic. I purchased this 3 months ago for pleasure use. No kids, No off roading or abuse etc. I have taken a few short in state road trips. The exterior design is sleek and in my opinion beautiful. The performance is less impressive. After using the vehicle for 3 weeks I noticed the fuel economy was less then impressive, it was poor, and worsening each day...Literally. When I test drove the car, the dash info stated 525 miles to empty ( on a full tank) EPA estimates are 17/22/25 MPG. After 2 weeks of use upon filling the vehicle up with gas it would state 255 Miles to empty...less then half of what it should be getting. After using the vehicle for a month and a half I decided to call the dealer where I purchased it vehicle and speak with the service dept. I brought the vehicle in to get serviced in order to fix the excessive fuel consumption. After a few days the vehicle was returned to me (very dirty with grease marks on interior ceiling from mechanic) and I was advised that " Chevy had but out a bulletin that their was a software update that needed in order to fix the issue" So although it started getting better MPG after the update then when I brought it for service, It still is not near what it was when I test drove it. I was getting 8, yes EIGHT miles per gallon prior to the software update. The dealer did not offer me any reimbursement for the excessive fuel consumption and having to fill up every few days. Needless to say, after this issue, my impression of the vehicle has severely diminished. The quality of interior panels with essentially covers the entire vehicle is a very poor quality which marks permanantly, very easily, So if you plan to lease this vehicle and have kids or plan to use it for tool storage or home improvement projects, I would look into another vehicle. Just as an FYI its a 2018 Traverse AWD 3LT $46k leasing for $450 month, 0 down, 10K miles year for 36months. Great leg room front and 2nd row captains seats. Ok Bose stereo, Ok technology, Good handing except on highway exit ramps, fast long turns vehicle slides. The 3.6l has good power so far, just for myself, but have yet to have rear passengers or weighted rear cargo. Trans shifts very smooth, acceleration is good, heat and AC is Great, several USB ports thru all 3 rows, 4wd wasnt impressive in the snow, at all....Overall, Poor quality for the high price.

Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
2 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

From Tahoe to Traverse

Dan, 04/25/2018
updated 10/29/2020
2018 Chevrolet Traverse Premier 4dr SUV AWD (3.6L 6cyl 9A)
14 of 15 people found this review helpful

We have owned two of the current generations of the Chevrolet Tahoe. While we were happy with the Tahoe, we saw major design improvements in the 2018 Traverse and opted to give one a try. We purchased a Premier AWD model and after a couple of months and 3000 miles we are extremely impressed and happy with our choice. We have more interior room than we did in the Tahoe and the ease of getting into and out of the vehicle is far superior. It also handles far more securely with it's lower center of gravity and being a crossover, feels and handles much more precisely than the Tahoe. And it has an useable third row seat, which the Tahoe certainly did not. There are a few luxury details that are not even available on the Traverse that you get with the Premier edition of the Tahoe, but for roughly $20000 less money, you get a perfectly balanced and usable vehicle that is a blast to drive, easy to park and easy on the eyes. We are delighted with our trade for this new Traverse. Try one out, compare it. We did, to Explorers, Highlanders, Enclaves, Acadia and others. We chose the Traverse. Update October 2018: We now have 10500 miles on our Traverse. We continue to be very pleased with the vehicle. There are some luxury touches like ambient lighting, lighting under the dash and seat, etc, that make this feel like an "entry level" vehicle. Only complaint I have is the drivers door and the rear passengers door have both developed "squeaks" that irritate us. No matter what we have tried, the squeaks remain. Overall....a great, comfortable, usable SUV. I would not go back to a Tahoe. Update October 2019: We have owned our Traverse Premier now for about 20 months and have driven it around 24000 miles. We have had a perfect experience with this vehicle. And the "door squeaks" I reported last time, have been resolved by our very attentive dealer, Jerry Remus Chevrolet. We have driven it from coast to coast on two major trips and have found it comfortable and accommodating. It's a practical size that is just as usable in city traffic as it is on long highway trips. We've really not had one single problem with the vehicle in these 24000 miles. It is a well designed vehicle all around. Our only wish is that it had a few more luxury touches like some ambient lighting, especially in the rear. We also own a new 2019 Ram Longhorn Crew as well. If you want to know what a well designed and thoughtful interior looks like, look no further than that or a new Mercedes S-Class. We've not found anything to replace our Traverse that offers you this much vehicle and comfort at such a reasonable price. We are very pleased with our Traverse. Update October 28,2020 We now have over 32000 miles on our Traverse and it remains a delightful and pleasing vehicle. It's been several years since we have enjoyed and kept a vehicle as long as we have this Traverse. It's been 100% trouble free. We have it regularly serviced at our Chevrolet dealer. We use it primarily for road trips as it is comfortable for all day drives. We couldn't be much happier than we are. No plans to trade it.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

This is why people buy a japanese car

Paul Z, 04/03/2018
2018 Chevrolet Traverse High Country 4dr SUV AWD (3.6L 6cyl 9A)
30 of 34 people found this review helpful

Great size and looks, positives stop there. Rear abd side view mirrors too small for car this size. Simple thin piece of plastic that covers sunroof flaps and makes horrible noise if window is open and going over 55. Car needs more power and speedometer and tachometer are too small and place off to the extreme sides of dashboard. But let me get to the real problems: Paid 55K for a car that is 6 months old with less than 2500 miles and has been to the dealership twice because car refused to start. First time car eventually started but would not shift correctly, told it was transmission cable second time car wouldn't start again and steering assist warning on dashboard. But real problem is dealership, need to argue with them about bringing car in and getting a loner not when car is 6 months old and paid 55k. Like wife said "this is why people buy a Japanese car". My first car was a Chevy and it took thirty years for me to buy a second, well this will be my second and last GM in a while. Wanted to buy American, but remember now why I usually buy foreign. GM you have lost a customer that tried to give you a second chance.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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