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Used 2020 Chevrolet Silverado 1500 Double Cab Consumer Reviews

3.4 out of 5 stars
11 reviews

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1 out of 5 stars

Don't drive in heavy rain

Ntac9299, 05/23/2020
2020 Chevrolet Silverado 1500 Custom Trail Boss 4dr Double Cab 4WD SB (4.3L 6cyl 6A)
156 of 188 people found this review helpful

Unfortunately this big beautiful truck, is that's all it is. I have owned one for three months and I drove to go to the store in heavy rain all sorts of water rushing everywhere. I'm thinking suckers no water will hurt me. I guess I was wrong. I just left my home and I guess if you hit a small amount of water at the correct angle it will create a vacuum and draw water from under the front of the truck. So here is my big beautiful truck broke down and small vehicles are passing me by. Btw GM says it's my fault??? I guess I missed the disclaimer that tells me not to drive during rain. I guess I don't understand stand what a Trail boss Z71 mean? Don't get wet? I am so upset all the money I saved for the down payment, the 4 months getting everything together and researching all options. I guess we need to know your vehicles safe water depth. However in the owners manual it advises you that you can travel through water up to the top of the hub. I didn't even get close to that depth. I'm guessing 4", it was rushing down the hill. But nothing any other vehicle had issues with. If you own one please demand them to fix it. My girlfriend has a 2018 Tahoe and traveled the same route to come pick me up. (Maybe 1/4 mile) I called the dealership and they explained how it creates the vacuum and it's all because of the way it's vented at the top. There's a spray hose logo saying not to spray in the vent. That's what causes a vacuum, the suction from the radiator drawing in air and the nice tight seal at the top causes the engine to work like a vacuum. Which would be great to get the coolest air but obviously not. I want GM to completely fix my truck and make sure it doesn't happen again. Maybe put in a snorkel. GM wants me to submit this through insurance and I don't think that's the right thing to do. These should all be recalled and fixed. GM should warranty this and thank me for showing them this obvious flaw. Btw the dealership did say to me it is because of the design at the top because it isn't on the Tahoe my girlfriend owns. So why when I go to buy a 4x4 vehicle with a built in lift kit do I even have to think about worrying about driving on paved roads. I wish I could have taken it out somewhere, but I guess you can't with this delicate flower. Trust me I am not just complaining, I was so proud of this truck. It (stupid I know) felt so good working so hard for it and then it failed. The next big bummer was when it broke down I had this sense of security thinking everything will be fine because I didn't mistreat the truck at all. Idk if anyone has been through a divorce and then go through the pains of rebuilding your life and try so hard and your hard work is just thrown away. What happened to American craftsmanship and quality. The funny thing is that we have been loyal Chevrolet owners for over 20 years and that's why we bought this truck with confidence due to our history of owning many Chevy vehicles but I guess I need to switch to another make and build trust with them. Sorry if wordy I just want people to know my full experience so far. I hope this helps someone. Thanks 😁

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

Check engine light at 4300 miles

M Tidwell, 02/27/2021
2020 Chevrolet Silverado 1500 Work Truck 4dr Double Cab 4WD SB (4.3L 6cyl 6A)
10 of 11 people found this review helpful

Very disappointed to see check engine light after only 4300 miles. Also experiencing an intermittent issue with transmission. When shifting from park to drive or reverse it hesitates to engage.

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5 out of 5 stars

2020 Chevy Silverado Double Cab 1500

Camran Nassiri, 08/02/2020
updated 02/07/2022
2020 Chevrolet Silverado 1500 Work Truck 4dr Double Cab SB (4.3L 6cyl 6A)
5 of 5 people found this review helpful

The Chevy Silverado is a great truck, it doesn't have all the bells and whistles of a LT or LTZ truck since it is actually a work truck. Bit, it meets all of my expectations since I mainly use it for pulling my travel trailer and hauling lumber or landscaping items for the use around our house.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Made in Mexico....

John Sticke, 11/07/2020
2020 Chevrolet Silverado 1500 LTZ 4dr Double Cab SB (5.3L 8cyl 8A)
13 of 16 people found this review helpful

What a joke of a Truck. Thing is half decent quality and half cheap plastic. The knobs on the dash feel like something out of a dollar candy machine. Some parts are nice and others are horrible. The seats are so low and you cant adjust the height on them at all. I am 6ft and i am staring directly at the dash and my feet are out in front of me like i am sitting in a low chair. The transmission shifts like a 70's dump truck. What is happening to auto makers? Everything is going south very quickly.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
2 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

2020 Silverado 1500 RST Z71 Duramax 3.0 Double Cab

rejean, 02/25/2020
updated 03/04/2025
2020 Chevrolet Silverado 1500 RST 4dr Double Cab 4WD SB (2.7L 4cyl Turbo 8A)
18 of 23 people found this review helpful

Rides great, quiet cab, functional and easy to use controls. The dashboard and interior is easy to use and very comfortable. The ranchero shocks are a great improvement on my previous 2010 truck. the best part around town/local driving 27.7mpg. highway 62-70mph up to 32.6 mpg. My old 2010 GMC Sierra 5.3 with cylinder deactivation never was above 20mpg on the highway and 16 around town. Towing a 27' Airstream with ease and getting up to 18mpg while towing. Have 63000 miles on it now. Still getting up to 33mpg on the highway and 27 around town. No problems, great ride and I rather drive the truck then my car because of the visibility down the road as well as using less fuel. Just ordered a 2025 RST Double Cab with the Max tow package as well which increases towing from 9700 to 13000 pounds, with more payload as well. Keeping the 2020 for my son.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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