Used 2002 Chevrolet Impala Consumer Reviews
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Everyting I Needed
I needed a larger four-door car. I wanted performance and creature comfort. I got both with this car. A loaded LS has about as much as anyone could want. The moonroof is great and the heated seats and steering wheel mounted audio controls are very luxurious. It handles reasonably well but not like a small car. Quite quiet inside with windows up. The controls are well placed and the trunk is huge. The 3.8L engine delivers enough power to really go but gets great mileage (I average about 23 MPG around town, 29 highway).
Very Sastified
I work at the dealership from which car was purchased. I sell Caddy, Buick, Chevy, Pontiac and GMC. The overall value of the Impala just can't be beat in the large car segment. Fuel economy, roominess, reliability, comfort and a five star front crash rating all, by todays standards, at a very reasonable cost. Suggestion: Do upgrade to power seat. The Impala is the car I bought.
- Base SedanMSRP: $4,999135 mi away
- LS SedanMSRP: $4,399367 mi away
- Base SedanMSRP: $5,995509 mi away
The Best Car to Drive
Tired of feeling cramped in those long car rides? Try the Chevy Impala. The handling of this vehicle is more like a mid sized car then a full sized car. But the spacious interior and the smooth ride is just like a luxury vehicle.
02 Chevy
I bought the car brand new and was very reliable until I hit around 40k. Now it stalls out every other day and I have had to fix the engine almost three times. All kinds of creaks and rattles that are very annoying while driving in the car.
bad brakes
Very poor front brakes, they go out of round every 20,000 miles. Need better quality material in the brakes, same problem on my 2000 Malibu.
DBatmobile
This car is comfortable, though a bit noisy, with most controls easy to use and reach. Leather seats provide good support with adjustable lumbar and they are toasty in the winter with the seat heaters. The car has a very smooth powertrain with excellent low end grunt and pleanty of passing power with the 3.8L engine. It gets excellent gas mileage at about 30-31 on trips. The handling dynamics are so-so, it requires attention to track, especially on the twisty roads. It holds all our stuff for those long vacations, but is still easy to park. The only problem in 10k miles was a leak in the gas tank filler neck that required replacement of the tank - under warranty.
DO NOT BUY THESE IMPALAS
I bought this car back in 2003 with only 18k now it has 104k and the transmission is about to go out, security light has been on for 2 years now, problems with oil pan gasket, leaking antifreeze, oil. The Chevy dealership couldn't program the remote control to the car! (couldn't believe it) abs sensor has been change 3 times horrible car. Please do not waste your money on this trash!Get Honda or Toyota.. Trust me!
So far good value
I purchased the Impala in May of '02. I looked and drove foriegn sedans as well. I bought the top of the line. It has more bells and whistles then I could have thought of. Mine came with On-Star as well. The hands free phone although expensive, is a lovely addition for a hard working mom who needs to stay in touch. The pick-up is descent as well as the handling and fuel economy. Respectable crash test ratings and a price that couldn't be beat are what sold me. Now I have to see if it stands the test of time.
Happy with my Impala
I bought my Impala about six months ago with 22000 on it. I have loved the car ever since with decent power and gas mileage for its size. I also like the trunk space. Only real complaint is I had to mount my XM radio obove the mirror as there aren't really any flat spots on the dash.
Great for BIG people
Edmunds reviewers must be little people. They feel the Subaru, Ford and VW are better cars in this price range. They might be, but I'm 6'3" and those cars are too small. I am happy with my purchase (I bought it in Jan. of 2000) and have not had any problems that the dealer didn't go out of their way to correct - all little things. The trunk is HUGE, the car can accommidate 5 full-size people and my only complaint is the use of way too much hard cheap plastic in the interior.
Fun driving it
I bought this high milage 2002 Impala LS with all the options, and the feeling of having fun driving came back to me.
First Sport Appearance Package
We bought it with every option from dealer's inventory. We much prefer th rear appearance with the Silver sport appearance package The steering wheel controls are nice, the hands free cell phone great and the seat controls very functional. I could use lower mounted cup holders in the doors and of course, more HP. The highway mileage is outstanding with one trip at 33 mpg using cruise control.
Impala
This is an all-around competent, comforatble and fun to drive vehicle. I love the sporty, conserative look and feel of this car. Power everything, spacious interior and torquey engine is a thrill. Huge on inside, mid-size on outside makes city or highway travel fun and comfortable in all american style!
A quality car that is worth the $$
I love this car. It is very reliable and it sounds great too. I love cruising with the sunroof open, and the heated leather seats are great in the winter months. As far as gas goes, it is respectable. A quality car all around. It looks good from the outside as well.
Reliable Car
I bought the car in 2002 new. I now have 112,000 miles on it. I live in Iowa and drive on pavement, gravel roads and even farm fields. This car runs like a Swiss watch. I have the 3.8 engine and highly recommend its excellent combination of torque and fuel economy. This car is heavy so it feels extemely solid in snow, ice or rain yet is still will average close to 30 miles per gallon in highway driving. The car has a huge trunk and it it does a great job of transporting my young family of four with all our assorted luggage and toys. Traction control, ABS, Airbags, and the car's solid feel all give me a sense of imense safety when taking my family on the road. A value leader!
Capable sport sedan
In 5 years of ownership I have not had a single issue regarding drivabiliy or dependablity. For $25,000, a car with a good deal of ammenities. All the ones you'd expect, with the additon of full leather, and the added bonus of a sport suspension. Had driven the non-LS version as a rental, and really liked what Chevrolet did to punch up basically a family sedan.
Basic Review
Sales car. Great average gas mileage of 30 miles/gallon highway. Large trunk held my clubs and bags with ease. Great reliability. Plenty of room for 5. Excellent lumbar support, and with no center console could stretch my legs on long cruise. Well engineered, good balance of power and economy, plus roominess all for a price less than Toyota and Honda. Regular oil changes only needed new tires at 48,000 and new brakes/rotors at 58,000. Only complaint is the brake rotors, had to have originals turned twice.
My Favorite Car
I just recently purchased a 2002 Impala LS. I love the car - it's my favorite car I've ever had. It's comfortable, good looking, and very adequetly powered. I've had no problems what so ever. One of the things I love most is the integrated OnStar system - it's so powerful. You can check your email with the rearview mirror! Many more things are spectacular about this car. In short: you'll love it.
2002 IMPALA
I am driving my second Impala. they are lease cars,and I use it in my work.The firsd one had 75000 miles on it,and this one has 18000.I took delivery in Janurary.I had no trouble with either of the cars.They have performed with out any serious breakdowns.If I could upgrade,I would get the LS for the extra power.My only complaint is it took a few weeks for the power seat to get comfortable.
2001 Chevy Impala LS
Chevy did their homework and Im very happy to say that the Impala LS is a fantastic car to own and drive. The gas mileage is FANTASTIC.
2002 LS
The car is solid and rides nice. Good for long distances. In quick turns, the back suspension feels like its tracking is off. Been plagued by minor electrical problems since purchase, windshield washer that would turn on with left signal use, remote entry system receiver failed, instrument cluster problems such as resetting while driving and broken tach. On third instrument cluster. So far, all covered under warranty. Just worried that these minor items are a hint at something major.
OK Car
Car Makes Dull Thump somewhere in the rear of the car. Car rolls backwards on a slight inclines. Had to replace Head Gaskets bad antifreeze leak. Had to replace Blower moter (twice) first to settings did not work.
2002 Impala
Great car!
Awesome Car
I bought this car with 20,000 miles on it for my wife who is a realtor & it has been excellent. So far the only major repair has been a replacement of the power steering module/motor/output shaft. We now have 120,000 miles on it. We change the oil every 3-4,000 miles & do a pan drop & filter change on the transmission fluid every 30,000 miles. We try to never have more than 1 summer season on the transmission fluid as I believe heat is the death of transmission fluid & we live in the Carolina's. My wife is a realtor & she subjects the car to extensive around town driving. We have the LS trim package w/trunk spoiler.
Awesome Car!
We bought the Impala after reading so many glowing reviews on Edmunds and have NOT been dissapointed. We own the LS Sport package and love it.
Totaled the car
I totaled My car at about 65mph and walked away with very minor injuries. Thats how well this car is built. GREAT CAR it saved my life!
gas guzzler
Fairly satisfied with vehicle. Fuel economy is VERY FAR below advertised, and no, I don't have a heavy foot. I average about 18 mpg - the car was advertised as 25-30 mpg. This is including city (40%) and highway (60%) miles.
Tranny done
I purchased my Impala in 2006 with 48k miles. In 2007 I began driving 120 miles a day for work and now it has plenty of highway miles. I've replaced my struts, my driver side mirror is wobbly, replaced my headlights due to moisture in the lamps, the seal on the door leaks in the lightest of rain, I have recently found that my tranny is going out at 135k miles. Very disappointed. Thought I could drive this well into the 160k mile range. It's a Chevy for crying out loud! My husband is trying to talk me into another Impala, I read the reviews- I may being turning to Toyota....but not a Ford at least.
Bad Tranny
Had Tranny trouble with 7,800 miles dealer has car for 1 week says could not get part from G.M.. Called cusmter service for help got no help or return phone call.
World Class Sedan
A well known consumer service rates this vehicle as a recommended one. Looking at the hard data, hard to argue as it has scores that surpass the best the Japanese have to offer. You will find sedans that equal this one, but whether one surpasses it is a matter of subjective opinion. Subjectively, we love this loaded Impala LS.
2002 Chevrolet Impala LS driving fun
The 2002 Chevrolet Impala LS is a great car to drive, it feels like a much more expensive car, it rides good, comfortable seating, it handles really well with a good feel of the road and has just about all the features you would find in a car costing way more. Although the interior is laid out well, easy to read gauges and easy to reach controls, the enterior could be alittle more plush, the rear seating area and front and rear door panels are rather bland.
Very Reliable
My Impala has the Police Pursuit package as I use it as a police vehicle. This car has been very reliable. At 115,000 miles I have had to replace the cooling fans and the catalytic converter which was covered under warranty. I drive about 100 miles a day and it is very comfortable. The trunk is huge and holds all of my "goodies" and the performance is still very good. The interior is cramped with all of the accessories that I need, but it is workable. I would buy an Impala for personal use.
If knew now when I bought it.
This car is in the shop more than I drive it. I have had to replace the engine three times (due to over heating), transmission twice (hard shifting), security moge, headlight switch (headlights turn off at night while driving), catalytic. Convert (car smoking), hubs, axles (loud roaring), steering column (popping, ) and the list goes on. All and all I have sent over $11,000 on this car in repairs its not worth buying oh yea did I mention there is a class action lawsuit on this car from years 2000- 2005 with the 3.8l (or k modle under lawsuit search) engines. I going to mark this car as a don't buy! Trust me!
Impala!
I guess I would have to say that I love this car. The Impala rides like a dream (although the suspension is a bit on the soft side - more luxury than sport which is ok by me), and it's QUIET! (inside AND out). It's nice to be able to roll up the windows and not hear the traffic! I have the seat-package upgrade which includes the interior trim mod and the grip handles... Much more comfortable than the standard seats. I had five adults in the car and all were comfortable. Performance is good with the standard 3.4L engine though I wish I had opted for the 3.8L. Still, I don't have any trouble getting in and out of traffic. My overall rating is VERY GOOD!
Impala
Truly like the car. Windshield wipers don't seem to fit. Change oil light came on after 2400 miles.
Edmunds Unfair to Impalas
Edmunds reviewers must have been on loco weed when they said Impala was "dreadful". We looked at everything from Audi to Volvo and settled on an Impala LS. The LS has a snappy engine, full independant suspension, and rides great. It corners like an Aston and has zero understeer. It'll beat anything but a "muscle car" in a dead heat off the line. Fully loaded, it's the buy of a lifetime.
2002 Impala LS
I'm not a car nut or an expert-but I love this car! It handles nicely, is exceptionally quiet, the leather interior is beautiful and I absolutely love my sunroof. I haven't had a single problem in 11,000 miles and I doubt that I will have any problems for 111,000 miles! Can't beat this car for the money!! Space, luxury, and affordability--and our dealer was super helpful and patient
It's good
I bought my 2002 used with abou 64K miles on it. It's run well, but has had issues that mechanics tell me are typical for this car. Had to replace intake manifold gasket, major work to front end including replaceing a wheel hub because of bad bearing, fixed power window switch on driver's side, had to have ignition replaced. That said, I still love the thing and I'm buying a newer model when I can.
2002 Impala
This has been a great car even though I have only owned for four months. It rides and handles great, the seats are as comfortable as any Mazda. Toyota or Nissan I have owned. the fuel milage is as good as any other V-6 by any other manufacturer with more power. By the way I purchased this car after my experiance with my wife's 2001 LS Impala
Very Generic Feeling
In short, this car just came off feeling like a very generic economy sedan. The HP and Torque numbers look good on paper, but on the road the 3.4L engine was quite anemic. The steering had a huge dead spot in the middle on straightaways at highway speeds; keeping it on-center took a lot of work. Also, the sound system has really poor separation and muddy bass. I know some might disagree with this, but even with less HP (and for about $2,100 less in price), I really prefer the Dodge Stratus for styling, comfort and handling.
"Oh my God"
I loved my toyota but I am in love with mt Impala LS. It handles like a dream,you don't feel it moving. It is quiet,corners beautiful and is just plain fun to drive. This is what I call my "Oh my God" car because that is what I said when I saw it and drove it.
Impressed
I received my Impala new in November of 2002 as my police patrol vehicle. This car has been outstanding! It came equipped with the 9C1 police package and has not disappointed me. It is very powerful with the 3.8L V-6, and the 4 wheel disc brakes are outstanding. I have 115,000 miles in less than 5 years and have not replaced the brakes. The interior room gets a little cramped in the front, but the trunk is huge and holds all of my junk with ease. This car is a vast improvement over the Lumina police car. The only repairs to date are new electric cooling fans and a catlytic converter covered under warranty. I would buy one for my own personal car
Reliable
Base model but exceptionally reliable.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Worth the look
I have had the car now for 2 months and already has 8800 miles. Not a squeak to be heard. Car is solid and responsive. I drive 10 over posted highway speed and expect to be there when merging. With this car, that's not even an issue.... Performance is what you would expect in a more expensive sports car and not in a 4-dr sedan. Even looks better than most sports cars. I compared vehicles up to $60K and would choose this one again. Given my driving habits, gas mileage is a respectable 26mpg combined Highway/City. The interior design needs major touchups.
Buy an Impala
We have owned our Impala now for about 4 years and we love it. We have not experienced any major mechanical problems. We have a 3.4 cu. inch engine which I wished had a little more pick up. It gets great gas mileage. We would defiantly go out and purchase another Impala.
Impala needs
The car sets to high in the back and visibility is limited due to window slope and size. There is a lot of road noise from the tires on most road surfaces but side noise seems to be low. Gas mileage is a little lower then I expected (by 2 or 3 MPG). The suspension is also to stiff for a full size seden.
owner
Only problem I have had is with brake rotors
Dont Buy This Car...
There honestly isn't a single thing that makes this car worth buying. The body is starting to rust and the clear coat on the rims is gone. The cat went at 60k and they refused to fix it b/c it wasnt setting of the codes but the car was undrivable. The damage from the car killed my engine, now I get 19mpg/highway. Now at 85k the tranny is going. Car shifts hard in between gears and engine makes a high pitched sound???
Excellent car
This has been a fun car to own. I have had very few problems with it over the years. The body styling is great, as is the interior design. I think I will cry when I have to get rid of it.
Disappointed
We had to make a fast purchase after our van was totaled. The car felt solid, tranny, engine, and suspension. Bought it with 110K now 8 months later has 118k, so far have replaced windshield (all pitted), battery, intake gasket. Headlight switch is bad (lights go out on whim, brights won't stay on), engine light is on, drivers window is stuck open, all door gaskets are torn when bought it. Hub cap paint is peeling off. So disappointing. Never have we put so much into a vehicle. I thought I'd like a new Impala for my next vehicle, but not now anymore.