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Used 2013 Cadillac XTS Sedan Consumer Reviews

3.9 out of 5 stars
51 reviews

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Pros
Cons
5 out of 5 stars

Big Caddy with Styling

bigwes3, 10/01/2012
2013 Cadillac XTS Premium 4dr Sedan (3.6L 6cyl 6A)
38 of 38 people found this review helpful

Purchased a White Diamond exterior with Carmel/Black interior Premium FWD XTS in July after considering a BMW or Mercedes. After 3,300 miles in it, the more I drive it the more I love it. Outstanding ride quality and interior finish is top notch. So glad Cadillac did not abandon the smooth ride to chase the BMW/Mercedes performance (extremely hard ride) model. This car provides a perfect blend of cushion & performance handling. Big car ride with midsize handling. The spirited V6 provides excellent power while returning great gas mileage. CUE system definitely requires a dedicated learning period to familiarize yourself with the many features.

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4.88 out of 5 stars

Excellent Machine

alexblackhawke, 01/09/2014
2013 Cadillac XTS Platinum 4dr Sedan (3.6L 6cyl 6A)
26 of 26 people found this review helpful

Purchased new in Ohio while on vacation and drove back to Las Vegas. Averaged 28 MPG for the entire trip and was impressed with the long range comfort and handling. It won't burn off the 20" tires but lots more available acceleration than what was needed. All of the interior appointments are top quality and once you get used to the electronics, easy to adjust through the CUE system. After three months, had glove box closure issue and the dealer just replaced the entire mechanical and electronic component to repair.

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4.75 out of 5 stars

Platinum FWD--A Real Delight

rgj21, 05/23/2013
2013 Cadillac XTS Platinum 4dr Sedan (3.6L 6cyl 6A)
39 of 41 people found this review helpful

I took delivery of my XTS Platinum FWD in Sapphire Blue Metallic on May 11. I must say that I become more pleased with the vehicle everyday. I have owned a Lexus LS, a Jaguar XJ and a Mercedes CLS and the XTS compares very favorably with each of those luxury vehicles. GM has finally met the challenge of the German and Japanese luxury vehicles with interior materials, fit and finish and technology second to none. I seriously evaluated 11 other cars and SUVs before this purchase and could not escape from the fact that dollar for dollar the XTS was the best value in its class. It is a pleasure to drive, performs beautifully and has that head-turning quotient.

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4.5 out of 5 stars

One year review

tommyycar, 01/10/2014
2013 Cadillac XTS Premium 4dr Sedan (3.6L 6cyl 6A)
20 of 21 people found this review helpful

I love to drive this car. It is just the right size to give comfort while being small enough to be able to maneuver. The vehicle is great. The CUE electronics are horrible, however. Why is it that some engineer decided that a sleek touch pad appearance trumped function? I have learned, after difficulty with the touch, that the system (like an Ipad) does not respond well to fingertip touch but instead needed a finger pad touch. Okay on an Ipad, but awkward at best while driving. Certain things, like climate control and radio controls, just are easier with knobs. Also, voice recognition is terrible. I was told the noise canceling system interferes.

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3.88 out of 5 stars

Computerized nightmare

jaymedic44, 10/04/2012
2013 Cadillac XTS Platinum 4dr Sedan AWD (3.6L 6cyl 6A)
45 of 51 people found this review helpful

We bought the platinum edition, liked the different grille and wheels. As the salesman was showing my wife how to operate all the features all of the sudden the radio went to full volume. The salesman tried to turn it down but as soon as he removed his finger from the button it would return to full volume. They said it needed a software update and took it to the shop. An hour later he returned and proceeded with the demonstration and it did it again, not only did the volume increase on its own you can't turn it off. Well today it is making its 3rd trip back for the same issue plus some other electronic problems such as the seat memory won't work, Bluetooth connection is often lost and so on.

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4 out of 5 stars

Wrong Car For Some

Browneye, 03/27/2023
2013 Cadillac XTS Premium 4dr Sedan (3.6L 6cyl 6A)
8 of 8 people found this review helpful

I have been shopping for a used Cadillac for the past year - finally found a good deal on a 2013 XTS, one owner, 59K miles, Premium model. It's very nice and have spent a couple of weeks fixing little things and fine detailing - it appears nearly as new now. Everything works. There are complaints about the MagneRide suspension - yes, the ride is fantastic. Yes the shocks and struts will wear out at 50 to 70K miles. Either buy the parts yourself and have an independent garage replace them, or shell out big money to the 'stealership' (dealer). They charge a LOT. All cars wear out their suspension - the caddy rides fantastic when it's working. Some cars can get by with worn out shocks for a LONG time. The auto-adjustable ride height on the rear is composed of air ride springs and an air pump. If the bags wear out they need to be replaced - oem's are about $100 each. Same deal as the shocks and struts. If the bags leak and the pump runs incessantly it will burn it out too - they're about $300 for the part. Any failure warrants immediate attention - you don't just drive it broken and hope it will get better, it won't. The CUE system was new for GM in 2013. The screen is a laminated multi-layer display to show the screen icons as well as touch control. The gel adhesive that laminates them deteriorates over time and fails - no touch control, appears as cracked. Aftermarket offers replacements from $89. Either pony up big dollars at the stealership, or order a screen and replace it yourself, or have a contractor do it. It's not an expensive deal and the aftermarket are excellent quality. Don't replace it with an OEM screen - that's just silly. The car is full of electrical and electronic gadgets so it heavily taxes the battery. If the battery gets weak the CUE system will fail to boot and either miss icon values in the dash, or just go blank. Just get a new battery - a good quality one is about $140. Plan to do this every couple of years. These cars are complicated as well - the service manual is over six thousand pages. You either get good at fixing things yourself, have a good independent shop at hand, or fork out big bucks at the dealer - and sometimes they're just not very good with technical stuff. So be forewarned and forearmed. It's no worse than a Mercedes Benz - I've had a handful of those as well and they're no picnic. Same for BMW or Porsche. Bring yer $$$ Otherwise the car is very roomy and comfortable, ride quality is outstanding, it gets decent mileage for a 2-ton car, and has a five-body trunk - yeah it's huge. Don't buy the car if you really want a Corolla or a Camry - this isn't it. It's still a lot cheaper to maintain than any Euro-car. PERIOD.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

213 Cadillac XTS Sedan

Carleen Hardin, 06/24/2016
2013 Cadillac XTS Luxury 4dr Sedan (3.6L 6cyl 6A)
8 of 8 people found this review helpful

Much more space inside than other Cadillacs. Good quality car. Lots of people have asked me about it wanting one.

Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
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4.88 out of 5 stars

Great Car!

terryauto, 02/13/2015
2013 Cadillac XTS Premium 4dr Sedan AWD (3.6L 6cyl 6A)
18 of 20 people found this review helpful

Gosh I love this car! This is one of the best cars I have owned and I have owned everything from a Chevrolet, Honda, Nissan, Lexus, Mercedes, Volvo, BMW and so on. The overall style and ergonomics really fit what I was looking for and I looked at many cars to compare for this purchase from Lexus, Mercedes, BMW, Audi and Lincoln. I read all the reviews and while some I agree with and some i disagree with, that is why they make so many brands and models. As far as the CUE system, it took a little time to get the hang of it, but when you do it works great! Some critics say the car is under powered and they need to get a life, you want that much power, buy a sports car, this is luxury!

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1 out of 5 stars

Learned my Lesson

C Blackburn, 01/17/2018
2013 Cadillac XTS Luxury 4dr Sedan AWD (3.6L 6cyl 6A)
20 of 23 people found this review helpful

Purchased this car in Jan. 2014. The problems started 5 months later, headliner fell, headlamps went out, replaced shocks, struts and steering gear. Now with the coldest weather of the season my heated seats do not work. If this is how they build a luxury car I don't want to take a chance on one of their other vehicles. I Will never buy another GM product again. There is just no quality in their cars.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

Follow up to my September 2014 review

gjohn1964, 05/22/2015
2013 Cadillac XTS Luxury 4dr Sedan (3.6L 6cyl 6A)
20 of 23 people found this review helpful

Please see my email below. While I will never argue this is not a beautiful car, I must give it poor marks for reliability. For the third time, the rear suspension has collapsed. While my local service department is helpful and sympathetic, this is a defective car. I'm hoping Cadillac does the right thing and relieves me of the remaining months on my lease and takes the 2013 XTS Luxury edition back. Cadillac, please do the right thing.

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4.88 out of 5 stars

xts first ride review

ofcc63, 09/13/2013
2013 Cadillac XTS Premium 4dr Sedan (3.6L 6cyl 6A)
11 of 12 people found this review helpful

purchased 2013 xts premium 500 miles ago, so far so good. inside all materials are of premium quality. cue system was a little tough, now very user friendly, very quiet and stable ride, and i feel it has plenty of power, i don't see where you would need more performance. it really gets up and goes, and am getting 28-30 mpg highway. have had many new vehicles in past 5 years, and this is as good or better than any hi line import vehicle including mercedes or audi. technology is far better than any, and the price for what it is, is a real bargain hands down. if you are looking for a great deal best car in the segment, drove all competitors.

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3 out of 5 stars

Nice car, but far from perfect

Hakker , 09/17/2021
updated 09/20/2024
2013 Cadillac XTS Platinum 4dr Sedan (3.6L 6cyl 6A)
6 of 6 people found this review helpful

This is a platinum model so it has all the bells and whistles. I like these and the looks of the car, but... 1) my 2006 DTS high performance had more interior room, a better ride, a lot more acceleration and got the same fuel mileage. 2) every 1 1/2 to 2 years I've had to replace the touch screen. Once the screen went black, once the touch quit working and once the screen cracked while parked. It costs $1200 - $1400 to replace. 3) acceleration is terrible. It makes a lot of noise but doesn't go. 4) the ride is just so so. I had a Chevy impala for a company car and it rode just as smooth as my Cadillac. In summary, after owning Cadillacs for 20 years and this one for 7 years, this is my 3rd and last Cadillac. Update: At 58k miles I developed a shimmy in the front end. That was the last straw. I traded it and now own a BMW. The BMW ride and acceleration are much improved over my Cadillac. Time will tell on the reliability.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

I really can't wait to get rid of this thing

ben basnett, 01/21/2016
2013 Cadillac XTS Premium 4dr Sedan AWD (3.6L 6cyl 6A)
23 of 28 people found this review helpful

Warranty claims include the following: A/C - has been "fixed" 5 times HEATED SEATS - 2 times (once where they won't turn off, and now they just don't work) TIRE LEAKAGE - too many times to count. And, NO, not when it's only cold outside - ALWAYS SUNROOF - has dislodged twice and been repaired LIGHTS - Exterior failure REMOTE START - fail SHUT OFF ENGINE - fail Outside mirrors - fail GLOVEBOX - yes, even the glovebox. Drops out of its place and lands on floor (3X has been repaired) **** These are just a few warranty claims. There are others. In addition, the cue system sucks. Navigation sucks. Falls out of sync with phone. Have BEGGED dealership to take me out of lease. Not happening. I tell EVERYONE WHO WILL LISTEN to run from Cadillac... RUN!

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Review on xts

Mitzee Martin, 07/27/2019
2013 Cadillac XTS Luxury 4dr Sedan (3.6L 6cyl 6A)
9 of 10 people found this review helpful

I love the look of the exterior. I agree with everyone about the CUE SYSTEM. I bought mine used with 50,000 miles. After I had it for a couple of months the radio began Messing up. Wouldn’t respond to touch. Which runs everything. I hate the design of the system. They had to replaced the system. After a year with the new system the screen cracked from the inside because it gets so hot inside the system. It is doing the same exact thing as the last system they put in. To replace it is around $2000.00. Even if I could afford another system, I think the problem is more than a Dysfunctional system x2. Windshield wipes and hazard light turn on by themselves. Had to replace the suspension in the front that was $1500. My back left brake light went out. Have to replace the whole light because it is LED bulbs. Dealer price $700. My mom bought a brand new Cadillac back in 1986. She was still driving it in the 2000’s. It was built great. No problem at all. The new ones aren’t made the same. Wouldn’t buy another one. Sad because I love the car.

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5 out of 5 stars

Nice Ride

David Armstrong, 04/28/2016
updated 10/31/2019
2013 Cadillac XTS Premium 4dr Sedan (3.6L 6cyl 6A)
5 of 5 people found this review helpful

This is my 3rd Cadillac and is the best so far I don't know why everyone complains about the CUE yes it could react faster but it works great a little learning curve and away you go the ride is all Cadillac with great handling and stopping acceleration is a little sluggish at first hard hit of the throttle but after that it flies. I call it techno overload with all the features love the instrument cluster it is awesome.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

strut nightmare

TJ, 03/09/2017
2013 Cadillac XTS Luxury 4dr Sedan AWD (3.6L 6cyl 6A)
8 of 9 people found this review helpful

2013 xts with 40k needs all 4 struts replaced for a cost of $4k withrequired alignment. I am a highway driver with few intown miles and no back roads!

Reliability
1 out of 5 stars
Value
2 out of 5 stars
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2.88 out of 5 stars

wont start

cappy12, 05/30/2013
2013 Cadillac XTS 4dr Sedan (3.6L 6cyl 6A)
14 of 17 people found this review helpful

after sitting for 4-6 days the battery goes completely dead. dealer says nothing wrong . after returning from a 7 day vacation the battery goes completely dead. I have no faith in this car and am afraid to park for a few days . the dealer charges the battery, I could do that. gm is still the leader in unreliability ,don't buy this car until they come up with a fix for the cue. I believe this is a lemon

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2 out of 5 stars

WASTE OF MONEY

benjamin776, 07/07/2015
2013 Cadillac XTS Premium 4dr Sedan AWD (3.6L 6cyl 6A)
17 of 21 people found this review helpful

The worst car I have ever had. 12 warranty claims in 24 months. Dealer wont allow me out of lease. Would never buy another Cadillac ever.

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3 out of 5 stars

1st year nightmare

Rosilind Woodfork, 10/26/2017
2013 Cadillac XTS Luxury 4dr Sedan (3.6L 6cyl 6A)
7 of 8 people found this review helpful

This is an absolutley gorgeous car, very sleek looking and an head turner. unfortunately within one year of buying the car the touch screen started going out. First the bottom half and then all of it, the suspension is probably going out but I have not checked that out yet, the hazard lights come on by them self and it does it often. The bad thing is I went on another website to see if other owners of this make an model were having any of these issues and I found about 30 that have the same exact issues so if you are reading this and you already own the car make sure you report this to Cadillac so they can do a recall.

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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3 out of 5 stars

Cue dead

Larry, 08/31/2017
2013 Cadillac XTS Luxury 4dr Sedan (3.6L 6cyl 6A)
4 of 4 people found this review helpful

41000 miles has been in shop 5 times in 18 months now the cue has died and not covered in warranty $ 1700 to fix my third and last cadillac

Safety
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
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3.88 out of 5 stars

2013 XTS Luxury Edition

gjohn1964, 09/25/2014
2013 Cadillac XTS Luxury 4dr Sedan (3.6L 6cyl 6A)
4 of 4 people found this review helpful

This car has a beautiful design inside and out. I have had problems. The car came without wheel locks which led to my rims being stolen 3 months into my lease. On two occasions the rear suspension has dropped, literally bottomed out. The local dealer was kind but not equipped with the training to deal this problem. Third time, they replaced rear compressor which seems to have done the trick. At 24,000 miles, one of the battery cables became completely corroded. Is technology taxing the battery too much? Great car on the road, but leaving someone stranded three times in less than 18 months won't win reliability points. I hope the kinks are out in 2014. Nothing rides like a Cadillac.

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5 out of 5 stars

New Xts Driver

nutsaboutcars, 09/17/2012
2013 Cadillac XTS Premium 4dr Sedan (3.6L 6cyl 6A)
13 of 17 people found this review helpful

I leased a new xts with the premium trim pkg today in black on black and what a gorgeous car it is

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2 out of 5 stars

Most unreliable car since my 71 Vega

George McGinn, 10/18/2017
2013 Cadillac XTS Premium 4dr Sedan AWD (3.6L 6cyl 6A)
6 of 7 people found this review helpful

Lots of expensive repairs, even had to replace the glove compartment ($500), the shocks, $3,000, valve chain timing cover gasket ($1800) and numerous other issues, all of them expensive. General Motors, creating Lexus customers one Cadillac at a time. Today of course the car is dead in the garage, waiting on a tow truck.

Safety
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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2 out of 5 stars

My retirement car

Harry Ratka, 12/27/2022
2013 Cadillac XTS Luxury 4dr Sedan AWD (3.6L 6cyl 6A)
6 of 7 people found this review helpful

I retired in 2013 I worked for the state of Ohio, saved for 10 years prior to my retirement to afford my this car, a 2013 Caddilac XTS. The ride was great, the sport suspension was a joy to use when needed. Everything was a great Ciddilac experience when it was not in the shop. I have replaced 3 sets of rear shocks, at $1,500.00 a set. One covered under warranty. On this date I sit at my Caddilac dealer waiting for my SECOND all wheel drive rear axle pump replacement. Another $1,600.00 cost. The screen on the touch radio shattered, GM said not a safety issue, I paid the $330.00 cost. The car is 9.25 years old with 90,000 miles on it. I write this review to worn potential buyers the expense of maintaining an older CADILLAC XTS

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5 out of 5 stars

great car

tommyycar, 03/27/2013
2013 Cadillac XTS Premium 4dr Sedan (3.6L 6cyl 6A)
7 of 9 people found this review helpful

I like to wait until I have driven a new car for a thousand miles before I review it. I must say that this car is a dreamboat! It has been written about as the new definition of the American luxury car, and I think that that is apt. It is not an attempt at a European or Japanese clone. It's its own thing, and I like it a lot. It's big enough to feel luxurious but not so big it feels clunky on the road. It's great to drive. I traded my 2012 BMW X5 for this ( I hated the electronic shifter in the BMW) and before that I had a Lexus LS460. I like this Cadillac far better than either of these.

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4 out of 5 stars

Affordable luxury

Mike , 01/30/2024
2013 Cadillac XTS Luxury 4dr Sedan (3.6L 6cyl 6A)
3 of 3 people found this review helpful

I purchased a used 2013 Cadillac XTS with 90k in mint condition and have now owned long enough to put 30k additional miles on it with Zero problems other than needing a battery once which by the way if going bad will cause all sorts of electrical gremlins so don't be worried because a simple new battery and everything is perfect again love my car and that's comparing to my previous car a Lexus then before that I had a Mercedes so Cadillac your doing something right to impress me

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

AMERICAN LUXURY

Michael deLeon, 10/14/2015
2013 Cadillac XTS Luxury 4dr Sedan (3.6L 6cyl 6A)
8 of 11 people found this review helpful

After purchasing Toyotas for years we decided to buy American. We are very pleased with the luxury of the XTS. It is by far the most comfortable vehicle we have ever owned. This is a great car for "empty nesters" and receives plenty of compliments wherever we take it. We did not by the XTS for performance and although it does not have the horsepower to launch at intersections, I am pleasantly surprised at how well the XTS corners and steers. This introductory model had a couple recalls when we first bought it as I would expect any new model would have. Since then, the XTS has been wonderful. The four year bumper to bumper warranty is awesome. If you are in your middle age years and want to buy American then this vehicle is the one to buy. The CUE system took some time to get use to since I was used to knobs and buttons on all my previous cars. The voice recognition software works well for a truly hands free entertainment control. Load up your SD disk and insert it into the slot and you have all the music you ever need for a road trip. The best feature of all the electronic marvels this car has is the back up camera with motion prediction. This is awesome in parallel parking. Just put it in reverse, turn the steering wheel to line up your path and back into your spot. If you want American luxury at its best, convenience, and reliability (especially with the warranty) this is the car to purchase.

Safety
5 out of 5 stars
Interior
5 out of 5 stars
Reliability
5 out of 5 stars
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3.88 out of 5 stars

New vehicle same old GM

richzand, 04/10/2013
2013 Cadillac XTS Premium 4dr Sedan (3.6L 6cyl 6A)
6 of 8 people found this review helpful

9 trips back to the dealer since July. The cue system seams to have problems that GM doesn't have fixes for, they should have worked all the gremlins out of the system before releasing this car.

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2 out of 5 stars

Not worth the money you pay for

Constantine, 02/14/2018
2013 Cadillac XTS Luxury 4dr Sedan (3.6L 6cyl 6A)
5 of 7 people found this review helpful

Before buy Cadillac read the forums what people say. My experience very bad .. transmission problem front end terrible everything are rubber bushings on this cars are the are WORST then Honda electronic suspension all world complain the cue bad quality AND THE DEALER IT REAP YOU UP I went to them to request parts nr. And the jerks refuse. ......never Cadillac again

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
1 out of 5 stars
Report Abuse
5 out of 5 stars

Gas nozzle clicks off continuously

hampstead, 06/26/2014
updated 06/26/2016
2013 Cadillac XTS Luxury 4dr Sedan (3.6L 6cyl 6A)
5 of 7 people found this review helpful

I have two Cadillac's a 2010 SRX cap gas tank and a 2013 XTS a cap less design and yet I can't fill them both up at the same gas station because the nozzle repeatedly clicks off. After I contacted the dealer, and GM TAC I was told that it's operating as designed. Dealer and GM smart guys say it's the station pump pressure and the vapor bellows on the nozzle and go to other gas stations .. real nice solution! Update: It's a nozzles issue. When I go to my local station (tested with the owner present) we noticed that two different pump nozzles resulted in two different results. A nozzle without the black rubber boot ... it clicked off .. a nozzle with the boot .. filled up fine ... since then all the nozzles have been changed at this station.... a learning experience for us both. I try to fill up only at my local station now, but those times when I have to use another and the boots not there .. it clicks off repeatedly. I try to avoid those odd named gas stations .. I use Shell gas.

Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Report Abuse
5 out of 5 stars

My first Cadillac

Ty, 06/06/2018
2013 Cadillac XTS Premium 4dr Sedan AWD (3.6L 6cyl 6A)
2 of 2 people found this review helpful

Make sure to thoroughly test drive, even on bumpy roads. Listen to the the engine sounds when idle and get whatever additional protection offered on your car.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

Very Nice Ride

Donald, 03/06/2016
2013 Cadillac XTS 4dr Sedan (3.6L 6cyl 6A)
2 of 2 people found this review helpful

A turbo engine was not available for the first year of the model. The 3.6 liter engine is ok but not fun to drive....

Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
4 out of 5 stars

Nice Car But Not Worth The Money

michael eckstein, 07/11/2016
updated 01/12/2017
2013 Cadillac XTS Premium 4dr Sedan AWD (3.6L 6cyl 6A)
2 of 2 people found this review helpful

I have traded my XTS for a Mercedes. The XTS was a nice looking car; elegant and comfortable. BUT, it was annoying! The device that maintains the AWD needed to be replaced and the glove box door would not operate requiring FIVE trips to the dealer to fix it. Yes, it was all under warranty, but it was annoying. In spite of the aforementioned, I thought of trading it on on a CT6. Nice car until the trade value is determined and the cost of a 2016 CT6 when the 2017's are about to come in and I am floored. Cadillac is more costly than Mercedes, BMW, Audi etc for similar models and trade value for Cadillacs is in the basement. Bought a comparable Mercedes for less with a decent trade value on my XTS. Owned the MB for 4 months and very impressed with it!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
Report Abuse
5 out of 5 stars

great car

Nathan McGill, 07/12/2016
updated 01/16/2018
2013 Cadillac XTS Luxury 4dr Sedan (3.6L 6cyl 6A)
2 of 2 people found this review helpful

shop around and you will get a great price, great to ride in and good looking car

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
Report Abuse
3 out of 5 stars

Very unreliable

Chris Doyle, 12/04/2017
2013 Cadillac XTS Premium 4dr Sedan (3.6L 6cyl 6A)
3 of 4 people found this review helpful

so i live in florida and i decided to go to a cabin in gatlinburg, on the way there, the engine light came on for 2 minutes then the steering wheel controls stopped working and did not light up, on the way back 4 days later, the came back on, then the entire electrical system failed after 3 days of this incident, i will never buy another GM car

Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
4 out of 5 stars
Report Abuse
3 out of 5 stars

2013 Cadillac XTS

Patrick, 05/01/2018
2013 Cadillac XTS Luxury 4dr Sedan AWD (3.6L 6cyl 6A)
3 of 4 people found this review helpful

The car has 61,000 miles and the instrument cluster shuts down, then the car turns off....no one can fix it....the car is a lemon.

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
Report Abuse
5 out of 5 stars

always stopped with a compliment

Margie, 08/25/2018
2013 Cadillac XTS 4dr Sedan (3.6L 6cyl 6A)
3 of 4 people found this review helpful

Looks fabulous. Feels great on the road. My only complaint is the cos of any repair. Had to replace a headlight and it cost almost $500.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
Report Abuse
5 out of 5 stars

In Luv with the XTS

ajp430, 11/16/2012
2013 Cadillac XTS Platinum 4dr Sedan AWD (3.6L 6cyl 6A)
5 of 8 people found this review helpful

We bought the Platinum AWD in Diamond White. It's beautiful both inside and out. The safety features are awesome. The ride is wonderful. The CUE is absolutely fabulous. The XTS is truly a new chapter for Cadillac. This car will appeal to both the traditional Cadillac owner and the younger generation. All it needs is a V8.

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4 out of 5 stars

Complete Lemon

richzand, 04/10/2013
2013 Cadillac XTS Premium 4dr Sedan (3.6L 6cyl 6A)
8 of 14 people found this review helpful

I have a very bad back so I always drive a big heavy car. The XTS has coach work 2nd to none. The problem is I've had the car back to the dealer nine times. Service is supposed to be available at your preferred dealer. But if you have a legitimate problem, and the dealer doesn't have a fix they will blow you off because you aren't going to give them a perfect survey. I'm currently on my 3rd dealer. Getting Cadillac involved doesn't help they tell you dealers can refuse service if they choose to. I bought my car in July, and to date the vehicle will unlock the doors at least 25% of the time. When you are trying to get out the power seats, and mirrors will start moving. No heat, at times. Bad

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1 out of 5 stars

2013 XTS

Chris C, 06/01/2021
2013 Cadillac XTS Luxury 4dr Sedan (3.6L 6cyl 6A)
2 of 3 people found this review helpful

crappy quality,Bought the car with less than 58000 miles.With in 4 months I had 4different issues.Traded it for a 2021 Nissan Altima SR.My gosh Nissan is much quieter and smoother.The 2.5 has much better response also.GM get you some Nissan Engineers .GM you have the most horrible quality of any car manufacturer out there

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
Report Abuse
3.13 out of 5 stars

XTS Review

frothacker, 07/10/2013
2013 Cadillac XTS Premium 4dr Sedan AWD (3.6L 6cyl 6A)
3 of 6 people found this review helpful

This is the most uncomfortable full size Cadillac I have ever owned. The ride is stiff and hard and the seats are not comfortable. I owned four large Cadillacs previously which I really enjoyed. This new XTS is terrible. I will ever buy another Cadillac. Ergonomics need much improvement. The CUE system is cumbersome and you must take your eyes off the road too frequently.

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5 out of 5 stars

A CADDY

Batman, 05/29/2019
2013 Cadillac XTS Luxury 4dr Sedan AWD (3.6L 6cyl 6A)
2 of 4 people found this review helpful

Best car I ever owned!

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4.5 out of 5 stars

Excellent Buying Experience

keithk2, 08/23/2012
2013 Cadillac XTS Platinum 4dr Sedan (3.6L 6cyl 6A)
26 of 76 people found this review helpful

I recently purchased the new Cadillac XTS and was completely thrilled!!, I had been waiting for the release of this vehicle for quite some time now and was glad to see it was finally released. I had been working through one of Cadillac’s finest representatives (Mr. Chris Ferren at Crestview Cadillac), who had been working on this vehicle with me for several months, Chris was very diligent in keeping me posted on the XTS and periodically sent me supportive media to help me make my final decision. Finally, Chris actually brought the vehicle to my residence (can you believe that!) we then finished the paperwork and spent several hours going through the details of the XTS such that I could get completely familiar with all the new gadgets. Chris is an excellent person to work with and I highly recommend him to anyone that is in the market to purchase a new Cadillac, regardless of the make or model, he’ll definitely do a great job for you. Keith Krause

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5 out of 5 stars

Get ready!

Robert Day, 06/22/2017
updated 06/25/2019
2013 Cadillac XTS Premium 4dr Sedan (3.6L 6cyl 6A)
1 of 3 people found this review helpful

My car just hit 50,000 miles,the compresor went! Tail light and headlight $1000 replacement cost. Now CUE system died. Battery died the 4 Th one! Loved the car but quality is not there. The car has only been maintained by the dealer. I am not sure I will buy another one. My family has driven Cadillac from 1975 through. Very dissapointing.

Safety
4 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Value
1 out of 5 stars
Report Abuse
5 out of 5 stars

Sold

Diane Clowdus, 03/19/2017
updated 09/21/2020
2013 Cadillac XTS Luxury 4dr Sedan (3.6L 6cyl 6A)
1 of 3 people found this review helpful

Car was totaled when I was hit in the teRend in March 2017. My car was my pride and joy, so I replaced the '13 with another 2016 XTS. Still the best car.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

CUE the chorus, "We Love Our XTS VSport Platinum!"

NormV, 08/20/2015
updated 09/14/2020
2013 Cadillac XTS Platinum 4dr Sedan (3.6L 6cyl 6A)
1 of 7 people found this review helpful

Our Vsport had a ecu tune for over 550 lb-ft of torque. It was faster than my C5 Corvette! Update: we drove 3,200 miles round trip to Key West and the XTS VSport made it a easy trip. Set the adaptive cruise at 80 mph for almost the whole way making it a great addition for long drives. The XTS VSport Platinum impresses everyone insight or it. It has the fuel economy on the highway(32.2 mpg, two way average for 6 hours each direction with cruise set at 65 mph), beautiful ride, but firm enough to throw it into a turn and the hydraulic steering holds the intended course. The power is phenomenal and always available when you need it. The amenities are the cherry on the cake, including the flawless CUE. Currently working on an ecu tune close to 550 lb-ft through it's AWD. The fiancé says, "it just goes!". ------- Not much new to report. A new set of 18" wheels with set of Pilot snow tires and shutting off the stability control has a new meaning on snow covered roads. The torque vectoring does wonders in rotating the VSport with the throttle on the white stuff. Over all, even with the lighter 18" wheels, the ride is stiff. The in-laws come out of 10-15 year old Toyota's with clapped out suspensions find the ride too sporty. But they find the rear heated seats inviting when they can figure out the touch screen controls. I'm thinking it needs more bark to match the 550+ lbs bite. So maybe a rear muffler upgrade. ~~~~~~~~~~~~ We traded the XTS and have a new 2018 Cadillac CT6 plug-in. All electric driving up to 40 miles is easily covering our daily commutes and running errands along with eating out before usi g any gas!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

Likes and dislikes

Paul Huba, 02/28/2019
2013 Cadillac XTS Premium 4dr Sedan (3.6L 6cyl 6A)
0 of 0 people found this review helpful

This is a handsome and beautifully designed car. The ride is exceptionally controlled and comfortable. The safety features are what all cars should have, and I'm enjoying the extra confidence they give me when I am maneuvering in tight parking spaces. Also on the highway when I enjoy the scenery and take my eyes off the road. I also like the heads-up display with the speed limits at a quick glance. As a senior citizen my dislikes are that radios need not be overly designed so that stations and volumes can be adjusted by feel and not having to focus and strain to see the controls while driving, on a screen that may have some sun glare etc. I would like the power of the engine to come on a little quicker, similar to my GMC Terrain. It has a similar engine size. The remote for the doors and the ignition are a little too large for a mans pocket but just right for a woman's purse. Maybe a reduction in size or weight would help.

Performance
5 out of 5 stars
Report Abuse
5 out of 5 stars

Best car I've ever owned.

John, 10/27/2024
2013 Cadillac XTS Platinum 4dr Sedan (3.6L 6cyl 6A)
0 of 0 people found this review helpful

I've had numerous vehicles over the past 70 years of driving. My Cadillac XTS spend the best vehicle by far that I have ever owned. It's comfortable has all the bells and whistles I like and no responsive engine. I just feel good looking at and driving my Cadillac XTS.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

This car owned me it was well kept

Brian Webb, 05/08/2018
2013 Cadillac XTS Premium 4dr Sedan AWD (3.6L 6cyl 6A)
0 of 1 people found this review helpful

New tires and brakes

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

Review 2013 Cadillac XTS

Charles R., 12/29/2020
2013 Cadillac XTS Platinum 4dr Sedan (3.6L 6cyl 6A)
0 of 1 people found this review helpful

Excellent Car, High mileage, however new brakes, Transmission, Tires/Wheels.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
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