Used 2020 Cadillac XT6 SUV Consumer Reviews
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XT6
Kyle, 10/12/2020
2020 Cadillac XT6 Sport 4dr SUV AWD (3.6L 6cyl 9A)
33 of 33 people found this review helpful
My wife has driven a full size XL version of Suburban or Yukon for the past 20 years. With the kids out of the house now, it was time to go a little smaller and sporty. The XT6 Sport model fit the bill. The wife loves it and we didn’t really give up much cargo space. Spend the money and go with the AWD or AWD Sport model. We teat drove the FWD and there is no comparison.
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Not sure of this car
Robert Hofmann, 01/04/2020
2020 Cadillac XT6 Premium Luxury 4dr SUV AWD (3.6L 6cyl 9A)
74 of 84 people found this review helpful
I have driven Cadillac's most of my life. But in 2010 & 2013 I drove Lincoln's because Cadillac was not offering leasing. I went back to Cadillac leasing a 2014 XTS (which I thought was a great car) and then a 2017 Cadillac CT6 Platinum. This CT6 was the best car I ever had! Just fantastic! But when I lease a car I never lease the same one because in my mind I'd still be driving the same car I just turned in. So this time around I decided on a 2020 XT6. I won't go into a long story but I took delivery on November 6th 2019. As of today both the right front door and left rear door were misaligned, drivers door has a noise sounding like rubber on rubber, there is a rattling noise from the sunshade over the second row of seats, the right outside mirror stopped going down (as I had it set) when I put the car in reverse, the satellite radio loses connection and won't restart. My CT6 NEVER had any problems in the 3 years I had it and NEVER had one squeak or rattle. And after leaving the car at the dealer for 3 days just before Christmas out of my list of complaints only 1 item was fixed.
Highly disappointed with the 2020 Cadillac XT6
David S. Klein, MD, 10/11/2021
2020 Cadillac XT6 Premium Luxury 4dr SUV (3.6L 6cyl 9A)
15 of 16 people found this review helpful
The fit and finish of the vehicle is exceptional. The ride is marvelous. The top end electronic package, while expensive, has been a tremendous disappointment. It has not worked since the day it was delivered. We have had this car in and out of the service department over 6 times. the computer on the car has a flaw that can make it 'go out' while you are driving down the road, it may disappear when trying to park the car (camera goes blank) or it may simply tell you that it does not recognize you, your key or your identitiy. The problem is that the technicians are incapable of diagnosing these sorts of problems, and the dealership is unwilling to replace the faulty computer. Instead, we get modules replaced, cables replaced, software re-installed and they've even blamed their own APP for the issues. To top it off, when I called Cadillac Corporate office to get some help, they routed my call back to the dealership, and I'm back on the phone with the same ineffective technician that I'm complaining about. The car was taken into the shop, as the scheduled it, and it was not touched for 5 day. After 10 days, they still cannot figure it out, and we were told that they would call in an 'expert.' For the money invested in this vehicle, I should be getting a much better service experience.
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I bought one and this is my opinion
Braylon, 06/22/2020
2020 Cadillac XT6 Premium Luxury 4dr SUV (3.6L 6cyl 9A)
35 of 40 people found this review helpful
I bought a brand new Cadillac XT6 about 4 months ago and I do like it. But I feel like for the amount they charge you for just the base package is a lot. Sadly I bought it without doing my research which I typically do. But there are features I don't get that I would if I went a less expensive vehicle. And beware that this car does not come with built navigation you have to pay for it through on star. But they wont tell you till after your free trial is over. I love the design but I just wish they would give me more for money. But overall I love the car. Great ride and delivers tons of power.
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awful car
Stephen Medlin, 08/05/2021
updated 02/08/2022
2020 Cadillac XT6 Premium Luxury 4dr SUV AWD (3.6L 6cyl 9A)
17 of 19 people found this review helpful
be careful with this vehicle. I bought one new in April of 21 and it's been a nightmare. The brakes make a roaring sound when pressed. The car has been at the dealership over 60 days and they can't seem to find the problem. Also, Cadillac refused to help. If I could give zero stars, that would be my rating
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Will never buy again
Kate, 08/02/2022
2020 Cadillac XT6 Premium Luxury 4dr SUV AWD (3.6L 6cyl 9A)
16 of 18 people found this review helpful
I purchased a 2021 Cadillac XT6 for nearly $60,000 (no cooled seats, no heated second row). I will NEVER buy another Cadillac as long as I live. We've had nothing but problems with it. Brakes hung up two weeks ago (screeching like an off-the-rails train) and had those replaced. I've had it back for 1 week and 1 day....today the air conditioning quit, the check engine light came on, I'm getting an error message on the screen about a problem with the steering assist, the fan runs loudly for 10 minutes after you shut the car off (has done it now twice). Less than 20,000 miles on it. I've driven Suburbans for the previous 15 years (my last one had ~210,000 miles on it) and never had an issue. Again, do NOT ever buy a Cadillac!
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XT6 Junk
Claude, 05/07/2021
2020 Cadillac XT6 Sport 4dr SUV AWD (3.6L 6cyl 9A)
10 of 11 people found this review helpful
Issue after issue with the reverse and forward cameras. Been back to dealer 6 times to correct the same problem. Still not working. Absolute poor quality!
Not so great of a vehicle!
Dave H, 11/30/2020
updated 06/02/2022
2020 Cadillac XT6 Sport 4dr SUV AWD (3.6L 6cyl 9A)
6 of 6 people found this review helpful
We owned a 2019 Traverse High Country and it was a great vehicle. 0%, 72 month loan from Cadillac was hard to pass up. XT6 is not a rebadged Traverse. However the XT6 we owned spent a lot of time with the dealer's service. The camera system has proven to be unreliable. It took the dealer 3 tries to fix it the first time. As we were dropping it off for its last service the side camera failed. Dealer reset the codes. We have had frequent tire monitoring system issues also indicating a tire is low or flat. Also a problem with Onstar's navigation. Alao a rattle that was hard to solve. It is ashame this vehcike had so many issues because it rode great, was very comfortable, averaged 25mpg, 500 + mile range, CUE system is great. But the issues just occur too often. Dealer service is not thst great, now they will charge a diagnostic fee for issues if they can't find something wrong even under warranty.
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There IS a better Mid-Size, Luxury SUV out there!
FireMedic, 01/09/2020
2020 Cadillac XT6 Premium Luxury 4dr SUV (3.6L 6cyl 9A)
93 of 117 people found this review helpful
I consider myself a very educated and conscientious vehicle shopper. I will also admit that I've been a very loyal GM customer, having purchased 13 new GM vehicles within our household over the past 30 years. I’ve been actively researching a purchase of a Mid-Size Luxury SUV for the past year. When GM announced the production of the Cadillac XT6, I was waiting with baited breath to learn more and tests drive this “NEW” model. When I finally had the opportunity to drive the XT6, I was immediately left with serious concerns and disappointment. Having test driven the new 2020 Lincoln Aviator prior to the XT6 may have influenced my opinion of the Cadillac prematurely; so I thought. However, as I took careful time to seriously compare of these two American Luxury brands, I felt compelled to turn away from the Cadillac XT6 and pursue a purchase of the Lincoln Aviator. Let it be known that my reason from turning away from GM wasn’t because of any negative experiences with previous GM products! Simply stated, I've become increasingly frustrated with GMs failure to seriously differentiate its product lineup to include Chevrolet, GMC, Buick, and Cadillac. With the exception of some simple exterior/interior cues, GM still insists on sharing one common parts-bin amongst all of its product divisions. From the powertrains to the dashboards, all GM divisions share way too much in common. Additionally, the exterior and interior appearances are lackluster and appear very "dated". The issues that these GM models face can no longer justify the significant difference in pricing that they command. GM has lost its ability to “wow” me with its “new” lineups. Specifically, my comparison of the XT6 and the Aviator allowed me to undeniably conclude that these two vehicles are Not Even Close in many aspects. If anyone has completed simple research, they cannot deny the facts. It is clear that GM demonstrates some serious neglect in the XT6 engineering by fast-tracking its development. As a result, the XT6 became a stretched version of the XT5, which limited its development, therefore forcing comprises in function and performance. Indeed, the XT6 it attractive and functional, however, for five distinct reasons I predict that the XT6 will remain out of reach of the Lincoln Aviator in sales and owner satisfaction. These five keys areas are: Use of C1XX platform (stretched version of XT5); Front wheel drive; Use of 3.6L V6 (LGX) naturally aspirated Engine; No option of a Hybrid variant powertrain; MSRPs that are very close to each other. Regardless of these major points, when considering the XT6, you are simply looking at a well-dressed and rebadged Enclave, Traverse or Acadia that present with the simplest differences in grills, tailgates and dashboards. In sharp contrast, the new Lincoln Aviator is a truly redesigned luxury vehicle that cannot be mistaken for the 2020 Ford Explorer which shares the same platform. Lincoln did some serious homework and accomplished some serious engineering goals. Not only has Lincoln separated itself brilliantly from its Ford brethren, but it truly put a lot of distance between itself and the Cadillac XT6, as well as every other Foreign competitor in the same Class. The Aviator's size inside and out, as well as its base Twin-Turbocharged 400 HP V-6 engine are alone, enough to make it a much better value than the aforementioned threats. It is obvious that the Aviator was meticulously designed from bottom up. Although the Cadillac XT6 has its strengths, as a loyal GM customer for decades, I must regretfully admit that it still falls short in nearly every measure when compared to most other Mid-size Luxury SUVs in the same class. It is disappointing that the XT6 was conceived which such limited time and resources. Opinions aside, only future sales will definitively dictate who will come out ahead. Do your own research and buy wisely!
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Baby Escalade
AG, 08/19/2020
2020 Cadillac XT6 Premium Luxury 4dr SUV (3.6L 6cyl 9A)
17 of 23 people found this review helpful
Fresh look based on the Escala Concept , upscale feel, all available features, missing the massage seats. The video recorder is awesome, the 360’ camera , heads up display Rear view mirror camera , the intelligent beam, night vision and pedestrian detection. I love it. Coming from a BMW sedan is my first SUV and is really weird but I will get used to it.
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Surprise caddy
Fred R, 02/25/2021
2020 Cadillac XT6 Premium Luxury 4dr SUV AWD (3.6L 6cyl 9A)
4 of 5 people found this review helpful
Price wise do your homework! 30 mpg highway! Lots of room!
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2020 XT 6 Platinum
A.Nguyen, 09/30/2023
2020 Cadillac XT6 Premium Luxury 4dr SUV (3.6L 6cyl 9A)
2 of 2 people found this review helpful
We have a 2020 XT6 Platinum since 12/20 with the 3.6L V6. I only drive 8K-9K miles a year in a metropolitan environment but I have needed to change the full synthetic Dexos oil every 4-5 months. The service reps just smiled when I asked why this seems to be the case and he said his wife's XT5 has the same issue. Along with this and the bubbled dash, busted seam on the driver's seat and recalls; I have become very well known at two of our local Cadillac service departments in the Bay Area. They know me by face recognition. And the MPG has been 14 mpg. Otherwise, the SUV has been comfortable, safe and quiet. Although, when I needed to accelerate, the engine howls loudly but nothing really happens for a good 1-2 seconds. You would expect the car to launch like a warplane at the growl of this unrefined engine.
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Perfect
ddslewis16, 12/17/2019
2020 Cadillac XT6 Sport 4dr SUV AWD (3.6L 6cyl 9A)
11 of 23 people found this review helpful
Great vehicle, fantastic ride! Has all the extras I'd want.
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Happy and satisfied with my new cadillac
Larry Ward, 08/08/2020
updated 08/11/2022
2020 Cadillac XT6 Premium Luxury 4dr SUV AWD (3.6L 6cyl 9A)
3 of 5 people found this review helpful
This is a amazing vehicle and very pleased with the dealership and Corey my sales person
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Very nice Cadillac
Dave H, 01/17/2021
2020 Cadillac XT6 Sport 4dr SUV AWD (3.6L 6cyl 9A)
2 of 3 people found this review helpful
We love our 20 XT6 Sport. Plenty of room,very comfortable, quiet and efficient. Infotainment system is one of the best and easy to use. Interior is high quality even without the Platinum package. Excellent warranty and Cadillac was offering 0% for 72 months. Sport package has a locking rear dif, luxury package controls wheel slip by the brakes.
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Cadillac XT6
Ron C, 03/18/2022
2020 Cadillac XT6 Premium Luxury 4dr SUV AWD (3.6L 6cyl 9A)
3 of 6 people found this review helpful
Great car overall. Disliked lack of navigation, cup holders. Backup camera very poor in sunlight.
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Best Caddie I have ever owned
Tonygio, 05/22/2023
2020 Cadillac XT6 Premium Luxury 4dr SUV AWD (3.6L 6cyl 9A)
1 of 1 people found this review helpful
I have owned it for about a month and put about 1,000 miles on it. Highway mileage is over 25mpg. City mileage is close to 19mpg. Fit and finish is supurb. Great seating an lots of options. The interior is very quiet, even at highway speeds. It corners well and rides smoothly over road imperfections. Both my wife and I love this car. Bought it for a little over $43k, it had a $72.5k sticker when new. A very solid vehicle.
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XT6 UNHAPPY PURCHASE
UNHAPPY CADILLAC BUYER, 12/28/2020
updated 12/30/2021
2020 Cadillac XT6 Premium Luxury 4dr SUV (3.6L 6cyl 9A)
2 of 9 people found this review helpful
BUY A YUKON DENALI, YOU'LL BE MUCH MORE PLEASED..................... I SOLD IT !
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Dee dee XT6
Timgreen01, 11/21/2020
2020 Cadillac XT6 Sport 4dr SUV AWD (3.6L 6cyl 9A)
1 of 4 people found this review helpful
Excellent Car plenty of room very luxurious handles well super luxurious
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Cadillac Got It Right!
ChiefD, 10/19/2021
updated 10/24/2022
2020 Cadillac XT6 Premium Luxury 4dr SUV (3.6L 6cyl 9A)
0 of 0 people found this review helpful
This SUV is thoughtfully designed and built with quality inside and out. We are extremely pleased with what a joy it us to drive and to ride in. Purchased it new. Have owned it almost 2 years now. Still no reason not to be very happy with it. Comfort and features are outstanding.
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And I think that I hesitated
Luther B, 12/29/2022
2020 Cadillac XT6 Sport 4dr SUV AWD (3.6L 6cyl 9A)
0 of 3 people found this review helpful
I was not looking for a Cadillac but when I saw the XT6 Sport I fell in love with it. Love at first sight what can I say?
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