Used 2016 Cadillac SRX Consumer Reviews
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Lake Cadillac
Ed Klump, 10/04/2016
2016 Cadillac SRX Standard 4dr SUV (3.6L 6cyl 6A)
15 of 19 people found this review helpful
On hold yet again with GM service center (7th time in two days). There is an issue with the SRX Sunroof drain tubes shrinking and popping off (very poor design). They are supposed to fix this problem up until Jan 2017. GM is fully aware of this and there is a customer satisfaction action that is for only a few States. I live in Michigan so I am not covered. The car has flooded badly and mildew has collected. If anyone has an SRX PLEASE stay out of the rain! TERRIBLE customer service, worse engineering, and costly to own.
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2016 Junk
Tammy, 10/11/2018
2016 Cadillac SRX Luxury 4dr SUV (3.6L 6cyl 6A)
13 of 17 people found this review helpful
I purchase my 2016 SRX July 16th 2016 and on March 2017 the driver right wheel bearing went bad.. I had it fixed at the Cadillac dealership in Charleston. A couple months down the road May 2018 the back wheel bearings went out.. had to go in the shop again for the second time for wheel bearings... and today October 2018 my car is back in the shop because the wheel bearing has gone out in the driver's wheel again.. so this car has been ongoing problem for me and I bought it brand new... so I definitely regret purchasing this car... with that being said I've only had the card two years and it has been in the shop three times because of wheel bearings went bad.... if there's anyone else having wheel bearings problem with your SRX please do a review and make it known two others!
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2016 Cadillac SRX for sale near you
3 of 22 listings
- Luxury 4dr SUVMSRP: $17,10816 mi away
- Luxury 4dr SUVMSRP: $11,47532 mi away
- Luxury 4dr SUVMSRP: N/A28 mi away
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So far so good
hpbdc, 10/04/2018
2016 Cadillac SRX Premium 4dr SUV AWD (3.6L 6cyl 6A)
6 of 7 people found this review helpful
Purchased 2016 SRX performance post depreciation, after 3 years almost 50% off MSRP, w 20K miles! Great stereo and active safety features, poor rear visability, comfortable but "sporty" sl stiff suspension, maybe b/c of 20" wheels?, powerful smooth engine, a little concerned w long term reliabilty of entertainment electronic reliability, although no problems,but consumer reports overall rated it very favorably, overall very excited to have purchased car
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Is this really a Cadillac?
Glenn, 04/07/2018
2016 Cadillac SRX Luxury 4dr SUV (3.6L 6cyl 6A)
9 of 12 people found this review helpful
I have purchased about 6 Cadillacs over the last 30 years. I have always loved their styling, but have been disappointed in their claim to be a luxury vehicle. They are luxury in the sense they have many "bells and whistles" and a high price, but I have experienced too many repair services for quality problems. Thank God I have had good warrantee coverage especially with their certified program, but it is both inconvenient and frustrating to contend with this type of nuisance. Luxury should mean quality, and I start to wonder if BMW, Lexus, and even the American made Buick may be better choices in the future. I may have high expectations, but one or two quality problems erode on my definition of quality.
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Middle of the Road Crossover
BigMac081, 02/10/2019
2016 Cadillac SRX Luxury 4dr SUV AWD (3.6L 6cyl 6A)
5 of 6 people found this review helpful
Overall a good crossover that is fun to drive.
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