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Used 2014 Cadillac SRX Consumer Reviews

3.7 out of 5 stars
31 reviews

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Pros
Cons
2 out of 5 stars

Expected so much more

C. A. Hansen, 02/04/2019
2014 Cadillac SRX Luxury 4dr SUV AWD (3.6L 6cyl 6A)
10 of 11 people found this review helpful

Purchased a 2014 SRX Luxury AWD to replace a Lexus RX 350. Thought it would be a great American luxury car. So many areas of disappointment. The front seats are extremely uncomfortable on both short trips and long trips. The headlights are very dim (HID are not standard ... unbelievable!) and make night driving a challenge. Blind spots are problematic. Turning radius is lumbering and the vehicle does not easily turn into tight parking spots. My wife is afraid to drive it in heavy traffic, as it just feels too cumbersome and she struggles to see cars in other lanes. Expected much more with this vehicle, and we are very disappointed. Will be going back to a Lexus or BMW SUV immediately!

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

2014 SRX = Classy ride, performance and comfort

Steven M, 08/11/2018
updated 10/21/2024
2014 Cadillac SRX Premium 4dr SUV AWD (3.6L 6cyl 6A)
6 of 6 people found this review helpful

Only had the car a week but very happy so far. There is a learning curve with a car that has this many tech options, but they aren't too hard to figure out and they have real uses. This Red exterior with slate/brownstone interior is probably the nice looking car we've owned. Actually the car is my wife's...and I'm jealous. Decent acceleration, hugs the road, smooth ride, premium sound and neat extras like heated and cooled seats/heated rear seats/ DVD players in the back/ power rear hatch)programmable too so it doesn't hit the garage door)/ Bluetooth that automatically connects to your phone/Proximity key (so that you never have to pull it out of your pocket...for anything) and ALL the safety features (lane departure warning/BLIS/ Cross traffic warning/rear camera, front collision warning/front and rear park assist/ airbags everywhere) UPDATE: car had 10k when we bought it over 4 years ago. It has 55K now. It has been a car we've had to put serious money into. 1. Tranny rebuild 2. New Headlight assemblies 3. New heating elements for drivers seat 4. Needed new wheels as the chrome ones corroded and caused air loss every day. 5. then routine things like brakes, tires. In retrospect...the car has nice power, a great ride, looks classy...but costs more than most luxury cars I have owned and I would not buy again. Another update: Car has 65K now. No new maintenance issues other than battery replacement. The car does weird things (rear hatch opens by itself, doors won't unlock) when the voltage gets too low, but yet car will still start. We keep it because it still looks great and has stopped costing us money....for now.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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4 out of 5 stars

Killer seats

Jonathan delPozo, 10/28/2017
2014 Cadillac SRX Premium 4dr SUV AWD (3.6L 6cyl 6A)
6 of 6 people found this review helpful

Overall the car is great. We have owned it for 2 years now and the only thing is how the seat automatic adjustment system works. It don't, not too well. I'm 6'2" and use the second key fob. When gaining access to the vehicle, sometimes the seat thinks I'm a Hobbit! So before I get in, I hold the #2 button on the seat to set it for me. My wife has no problems so maybe it's just me? LOL The handling and performance is based a lot on the tires. Had new ones put on and everything has improved. last winter, we did have some snow and the vehicle impressed me with its handling in that environment. Like everywhere else, the city dosen't plow the residential streets and I was really amazed how well it handled in several inches of snow. Again, tires do make a difference!

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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3 out of 5 stars

All show and no go

Ken Beach, 03/30/2018
2014 Cadillac SRX Performance 4dr SUV (3.6L 6cyl 6A)
7 of 8 people found this review helpful

The electronics went out on this car in less than 17000 miles.$1400 to replace. The front seat is very hard to get in or out with banging your head. Not as smooth a ride as you would think for a Cadillac. Would not purchase again.

Safety
2 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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4 out of 5 stars

Good for the money

Ron, 11/22/2016
2014 Cadillac SRX Luxury 4dr SUV (3.6L 6cyl 6A)
6 of 7 people found this review helpful

A lot of SUV for the price. CUE system is frustrating. Overall quality is good.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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