Used 2014 Cadillac SRX Consumer Reviews
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This vehicle, with 24,000 miles on the odometer, makes me want to drive it everywhere. I left the house recently just to enjoy the night driving experience. I love the lighted trim pieces that encircle the interior, giving off a soft glow. (Counter point; the low beams are about useless, the most common complaint you will hear. Just terrible. I installed 4000 lumen LED's which fixed the problem.) I think of this vehicle as a large sports car as I speed up rather than braking for the S turns. I cannot believe it is a Cadillac.
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Too many repairs
I bought this car over a Range Rover Evoque, a BMW x5, and an Audi Q5. What a mistake. Based on my experience with this car I will never buy an American car again. I have less than 20,000 miles on the car and I have had it in the shop at least 8-10 times for various issues. Warning lights come on when there's nothing wrong with the car. Driver's window has failed three times, in that without any warning it will not go up; instead it goes half-way up, grinds around, and goes down again. The motor has been replaced and prior to that the gaskets around it were replaced. Taking it in tomorrow for the third time. The equipment in the cargo space is useless if you want to partition it off with the provided adjustable bar. The bar is not solid, and items that you want to protect will slide through. The temperature controls are supposed to be easy but they're not; you have to figure out the right touch on a flat surface, or you have to slide your finger across a very small area. All while taking your eyes off the road. The navigation system is very disappointing. The maps are difficult to adjust, and the routes provided by the system are often the most confusing or the longest routes possible. Again, I deeply regret buying this car and will trade it in as soon as the driver's window is fixed.
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- Base 4dr SUVMSRP: $10,999113 mi away
- Luxury 4dr SUVMSRP: $11,995101 mi away
- Performance 4dr SUVMSRP: $6,898110 mi away
Money pit
Bought car used with 38,000 miles. Within first year had to replace wheel bearing. Now into 2nd year of ownership the lift gate will not open, the CUE is frozen. Cannot use touchscreen for anything and now noticed headlights are so dim at night afraid to drive it. Of course Cadillac customer service never returns my calls. Will be trading it off soon
Performance SRX is also LUXURIOUS!!
I have had a SUBURBAN.... and then a CTS and decided i wanted something in between and this does the trick... First.. its gorgeous interior.. makes me feel like a Queen.. the Suburban made feel like i was driving a bus... Its large enough for other people -ability to purchase items and be the one who could take them home .. and its so easy to get in and out of... the Suburban I had to climb up in and the CTS stoop into.. really loving the heated steering wheel and CUE Navigation control center... I just really love this thing~! it also has an ECO boost for better fuel economy.
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Taken for a ride by Cadillac -GM
GM does not want to take ownership of the fact that their headlight assemblies on my 2014 SRX and other prior/recent year SUV’s are dangerous as the headlights start dimming over time so you are unable to see less than 5 feet in front of your car at night. It is a danger to anyone riding in the vehicle and I am surprised that there have not been any serious injuries due to it that I could find. I contacted my local dealership as well as reached out to GM to no avail. Because my original warranty had expired before the headlights had become so dim that I started noticing there was an issue, I had to buy aftermarket lights and replace them ourselves. My selling dealership wanted 3x the amount of the lights to replace them at my cost!?! It is ridiculous that I had to pay for something that comes standard on a vehicle and shouldn’t have be replaced unless wrecked, especially at its price point. Shame on Cadillac/GM. I thought you were better than this. It has made me rethink of our loyalty to GM products all these years.
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