Used 2019 Cadillac CTS Sedan Consumer Reviews
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Buyer Beware - pure lemonade
Roger, 07/19/2019
updated 01/27/2025
2019 Cadillac CTS Luxury 4dr Sedan (3.6L 6cyl 8A)
25 of 39 people found this review helpful
The Infotainment System (CUE) installed in the new 2019 CTS is defective from the factory and Cadillac doesn’t have any working replacements. The screen freezes when the inside of the car gets hot from parking outside. That means you can’t do anything requiring selections on the screen (configuring the vehicle preferences, setting up driver preferences, selecting Navigation, selecting Contacts or Phone, etc.). It also doesn’t recognize voice prompts to call contacts. The Audio Favorites you have stored are also unavailable. It has been 5 years since we posted the first review and Cadillac still hasn't fixed any of the problems.
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Great car except transmission
Dan Ryan, 02/16/2024
2019 Cadillac CTS Luxury 4dr Sedan AWD (2.0L 4cyl Turbo 8A)
1 of 1 people found this review helpful
I love the car, but I have some concerns about the transmission as it doesn't shift smoothly in the middle gears, and it shudders sometimes. My car was built after the service bulletin, but I am still concerned. Otherwise excellent. Comfortable, fun, practical, and so on.
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The new caddy.....Great Car !!
Michael Craig, 11/10/2018
2019 Cadillac CTS 4dr Sedan AWD (2.0L 4cyl Turbo 8A)
7 of 22 people found this review helpful
Don't pay attention too sticker price....Get a true value price.
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Lemons R us
MikeMX, 01/05/2022
2019 Cadillac CTS Luxury 4dr Sedan (2.0L 4cyl Turbo 8A)
2 of 7 people found this review helpful
Had one of these for a 3 week rental, 45k miles on it when I picked it up. The infotainment/climate system was junk, touch screen worked maybe 15% of the time. The seat and mirrors were constantly repositioning despite deselecting this feature, and the seat rise to exit would cause my head to impact the interior roof of the car. The motor was good, and it would be ok as a highway cruiser if everything worked properly. But as a driver's driver, I had problems placing this car in tight parking spots. Did I mention the backup camera was glitchy and changed perspectives? This car fulfilled all of my expectations of GM build quality. I do not recommend, poorly designed and unreliable.
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Unfortunately it turned out to be a disappointment
SeabeeDSM, 02/25/2022
updated 08/28/2023
2019 Cadillac CTS Luxury 4dr Sedan (3.6L 6cyl 8A)
0 of 0 people found this review helpful
I like the car and it has been ok EXCEPT for the CUE system. It is absolutely horrible. The system freezes, shows Sirius XM channels incorrect. I constantly updates, or recalibrate, 4 different dealers have done 15 different updates. If I could put something else there I would. No having it and just having a Stereo and separate HVAC controls would have been way better. I like to keep cars for 5 years, but this one is going to go before the end of the year. Update: 3 rear axle replacements all under warranty finally pushed me to trade it in. I really wanted to like this car but it ended up being fairly unreliable.
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2019 CTS 3.6 LUX
D carr, 02/27/2023
2019 Cadillac CTS Luxury 4dr Sedan (3.6L 6cyl 8A)
0 of 0 people found this review helpful
Excellent veh ! All great ! No problems ! Highly recommend this one