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Used 2017 Cadillac CTS Consumer Reviews

4.0 out of 5 stars
42 reviews

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We have a limited number of reviews for the 2017 CTS, so we've included reviews for other years of the CTS since its last redesign.

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Pros
Cons
4 out of 5 stars

CTS #2

broberts, 06/17/2016
2016 Cadillac CTS Luxury 4dr Sedan (2.0L 4cyl Turbo 8A)
20 of 22 people found this review helpful

Liking the car so far (1month now). The fuel saving feature - where the engine cuts off at a stop - is a pain. Glad there is an override feature. The SUV does not have the override and that was at least one of the eliminating features for me to consider that vehicle. Very nice acceleration. Good gas mileage so far.

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5 out of 5 stars

Beautiful Cadillac CTS 2017

Diana G, 06/29/2018
2017 Cadillac CTS Luxury 4dr Sedan (2.0L 4cyl Turbo 8A)
12 of 13 people found this review helpful

Cadillacs are the only car I buy so I’m a bit biased. The black metallic 2017 CTS wig the black interior is absolutely a head turner. There isn’t a day that goes by that “she” doesn’t get multiple compliments. If you want a beautiful car that outclasses the vast majority of the other rides out there, the 2017 CTS will do it for you. Great to drive as well. Only thing I’m getting used to compared to my previous CTS which I still love and drive is the steering isn’t as precise. Still good but definitely different.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

ROAD NOISE

Mike Moore, 05/29/2017
2017 Cadillac CTS Luxury 4dr Sedan (3.6L 6cyl 8A)
18 of 21 people found this review helpful

recently took the Cadillac CTS on a 1000 mile road trip and mostly interstate and city driving. First styling is what i would expect from Cadillac in and out. At times though the road noise was so loud that it was hard to carry on a conversation. If that could be corrected it would be a great car.

Performance
5 out of 5 stars
Comfort
5 out of 5 stars
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2 out of 5 stars

Time

Rick, 11/03/2020
updated 11/03/2023
2016 Cadillac CTS Luxury 4dr Sedan AWD (2.0L 4cyl Turbo 8A)
6 of 6 people found this review helpful

Well, as time has passed, the shoddy Craftsman has reared its ugly head. Creaks and rattles are prominent. The CUE system is 100% shot. The transmission lurches and bucks. Never again. Update: in addition, the retractable headliner broke - they want $1500 to fix. Typical GM garbage. Just bought a Mercedes E-350, quality, ride, performance is light years ahead.

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

Make sure you don't mind the AutoStart feature

Danny, 07/14/2016
2016 Cadillac CTS Luxury 4dr Sedan AWD (3.6L 6cyl 8A)
39 of 48 people found this review helpful

The Auto Stop/Start is terrible. It may not bother everyone (I cannot fathom how people don’t mind this), but it is annoying and distracting every time you stop the car. The car shakes and jiggles at every stop sign and stop light. My passengers are incredulous when they’re first taken for a spin. It is not only annoying, but also distracting. Your mind goes to it every single time you stop. You can turn this off every time you start the car, but it is not possible to turn this feature off permanently. Almost all the 2016 Caddys have Auto Stop/Start (I think the XTS is the only one that doesn’t) and they take the fun and relaxation out of driving. Make sure you thoroughly test drive them before buying. When test driving, make sure you do some city/urban driving and turn the A/C off (it doesn’t kick in when the A/C is chugging at a decent rate). Like I said, it won’t bother everyone, but will bother many. Enough so that GM put out a couple bulletins on the subject. These are for the ATS and CTS, but I would think it applies to all 2016s with Auto Stop/Start. Check out #15-NA-033 “Normal Characteristic – Slight Bump, Jerk or Rough Engine Startup [Oct 15, 2015]”. It says “Condition: some customers may comment that there is a slight bump, jerk or rough engine startup during an AutoStart event”. Then it says, “Correction: This is a normal condition”. I guess they said it was unusual, then had to correct it and say it is a normal condition!!! Directive #16-NA-071: Diagnostic Tips for Stop/Start and Auto Stop Operation [Mar 4, 2016] says, “Condition: Vehicle does not engage in Auto Stop mode and Vehicle automatically restarts during an AutoStop event”. It goes on to say, “It is imperative that the customer be well informed about the unique features and operational characteristics of their vehicle equipped with Stop/Start. For the sales team to be fully prepared, they should use the Getting to Know Your Vehicle guide as an outline when presenting the vehicle to the customer”. Cadillac knows this is a terrible and they are not notifying their customers. Other cons: the run-flats are a poor ride; they’re loud and you can feel everything. The 2016 CTS models don’t come with a spare and instead have run-flats. The tactile sliders/”buttons” are over-engineered. Just give me a knob for the radio volume; ditto for the A/C fan speed. Also, a little more difficult to get out of than previous CTS. Pros: trunk is larger than previous CTS; nice and roomy. The panel that comes up in the dash is a cool storage area (and lockable). Cool feature that lets you program the radio so you are notified when your favorite band is on XM. Bluetooth with phone is loud and clear.

Performance
2 out of 5 stars
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