Used 2016 Cadillac CTS Sedan Consumer Reviews

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$22,900 - $26,590

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Everything is better than the previous CTS

Next2pool, 07/26/2016
Luxury 4dr Sedan (3.6L 6cyl 8A)
49 of 53 people found this review helpful

If you owned a Gen II CTS, this one will be better in every category. The new V6 is very strong and I'm averaging about 26 MPG in all around suburban driving. The interior is very quiet but the road noise from the front is the only complaint I have. There is almost no wind noise. The interior material quality is excellent and the fit and finish is superb. I am disappointed in the autostop performance. When it does activate (when is hard to predict) the engine has an annoying shudder when it stops as well as restarts. I have driven other GM models that are much better. The transmission shifts very well and doesn't seem to have a problem managing 8 gears. Although I like the hard inside cover for the sunroof, the roof itself does not seem to open as far as the previous version and it looks a bit clunky from the outside when open. The Cue system is much faster than before I have no problem with the controls at all. I did expect the Navigation system to have a more colorful display and I can't see how to name a route for future use. The gooseneck trunk hinges seem to be a step backwards from the articulated system of the Gen II model. The front seats are better than before but still not all that great for longer trips. Overall, I am very satisfied by this new CTS. Update 1 year after purchase: I did have a transmission issue that was annoying. After a stop with the auto stop/start active, the transmission would have an abrupt 1-2 shift. It did that since new and i realized that it couldn't be normal. GM replaced the transmission and the problem is gone--it apparently was a manufacturing defect and not a common problem. I replaced the run flat tires with conventional tires and that eliminated the road noise that I was complaining about. The gas mileage is outstanding in all around driving. Overall this is the best car I have had. It is a pleasure to drive.

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The Cadillac of CTSs

Karl, 07/18/2017
Luxury 4dr Sedan AWD (3.6L 6cyl 8A)
20 of 21 people found this review helpful

I couldn't be happier with my 2016 CTS. The car looks fantastic, and aggressive, from every angle -- classic Cadillac. And the CTS 3.6 AWD has the performance to back up its looks, with tremendous acceleration (0-60 in 5.3 seconds), razor-sharp handling, and confident braking. The interior is beautifully designed and crafted, including aromatic leather seats, a pleasing and logical dash design, and natural grain wood trim. I find the driver's seat as comfortable as any I've ever sat in, and was able to achieve the perfect driving position after a few days of fiddling. I'm also enamored of the 13-speaker Bose Centerpoint sound system, which produces striking musical fidelity; the excellent navigation system; and the extra-large panoramic sunroof. Between the CTS's cosseting interior and raging performance, I thoroughly enjoy my commute to and from work, particularly on the back roads that I take to avoid traffic. I also look forward to chauffeuring my son around to his various activities, and would note that there is ample room in the back for child car seats, not to mention tall adults. As for maintenance (i.e., changing the oil and other fluids and rotating the tires), it's free for four years, and my local Cadillac dealer treats me like a rock star. I've had zero problems with this car, and highly recommend it.

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World Class Car

Fred, 01/07/2018
Performance 4dr Sedan (2.0L 4cyl Turbo 8A)
6 of 6 people found this review helpful

I have owned several Audis and BMWs. The CTS drives and rides better than any of them. The Magnetic Ride Control is amazing. I said this from the beginning and still think so 3.5 years later. It is a shame that current Cadillac cars are not more popular and I blame the press’ reflexive anti-American attitude for a lot of it.

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CTS #2

broberts, 06/17/2016
Luxury 4dr Sedan (2.0L 4cyl Turbo 8A)
13 of 15 people found this review helpful

Liking the car so far (1month now). The fuel saving feature - where the engine cuts off at a stop - is a pain. Glad there is an override feature. The SUV does not have the override and that was at least one of the eliminating features for me to consider that vehicle. Very nice acceleration. Good gas mileage so far.

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Make sure you don't mind the AutoStart feature

Danny, 07/14/2016
Luxury 4dr Sedan AWD (3.6L 6cyl 8A)
29 of 37 people found this review helpful

The Auto Stop/Start is terrible. It may not bother everyone (I cannot fathom how people don’t mind this), but it is annoying and distracting every time you stop the car. The car shakes and jiggles at every stop sign and stop light. My passengers are incredulous when they’re first taken for a spin. It is not only annoying, but also distracting. Your mind goes to it every single time you stop. You can turn this off every time you start the car, but it is not possible to turn this feature off permanently. Almost all the 2016 Caddys have Auto Stop/Start (I think the XTS is the only one that doesn’t) and they take the fun and relaxation out of driving. Make sure you thoroughly test drive them before buying. When test driving, make sure you do some city/urban driving and turn the A/C off (it doesn’t kick in when the A/C is chugging at a decent rate). Like I said, it won’t bother everyone, but will bother many. Enough so that GM put out a couple bulletins on the subject. These are for the ATS and CTS, but I would think it applies to all 2016s with Auto Stop/Start. Check out #15-NA-033 “Normal Characteristic – Slight Bump, Jerk or Rough Engine Startup [Oct 15, 2015]”. It says “Condition: some customers may comment that there is a slight bump, jerk or rough engine startup during an AutoStart event”. Then it says, “Correction: This is a normal condition”. I guess they said it was unusual, then had to correct it and say it is a normal condition!!! Directive #16-NA-071: Diagnostic Tips for Stop/Start and Auto Stop Operation [Mar 4, 2016] says, “Condition: Vehicle does not engage in Auto Stop mode and Vehicle automatically restarts during an AutoStop event”. It goes on to say, “It is imperative that the customer be well informed about the unique features and operational characteristics of their vehicle equipped with Stop/Start. For the sales team to be fully prepared, they should use the Getting to Know Your Vehicle guide as an outline when presenting the vehicle to the customer”. Cadillac knows this is a terrible and they are not notifying their customers. Other cons: the run-flats are a poor ride; they’re loud and you can feel everything. The 2016 CTS models don’t come with a spare and instead have run-flats. The tactile sliders/”buttons” are over-engineered. Just give me a knob for the radio volume; ditto for the A/C fan speed. Also, a little more difficult to get out of than previous CTS. Pros: trunk is larger than previous CTS; nice and roomy. The panel that comes up in the dash is a cool storage area (and lockable). Cool feature that lets you program the radio so you are notified when your favorite band is on XM. Bluetooth with phone is loud and clear.

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