Used 2016 Cadillac CT6 Sedan Consumer Reviews

Terrible Service

The electronics are terrible and Cadillac and GM customer service is terrible. My vehicle,e has been at the dealer for 3 weeks. 2 parts have been replaced and the vehicle now cannot be programmed. It took 12 days for a part to be shipped despite my request for overnight shipping. Cadillac told me that they have their processes. GM told me that they have their protocol. Thus, 12 days to ship a defective part. My dealer told me that they are attempting to get authorization for a new vehicle but GM. wants to send. Yet another part. There is a question whether the part is even available,but GM protocol is the most important thing to GM,not a satisfied customer. After 7 Cadillacs, there will not be a number 8. It is a shame, because the CT 6 is a beautiful car. GM has not changed since the bankruptcy and probably never will. Do not buy a Cadillac.On Sept.4 after 27 days, vehicle finally fixed. Hopefully, GM will offer some compensation for my inconvenience and time spent attempting to resolve the matter.

"HAPPY CAMPER FROM SPRINGFIELD, MO"

I've been a loyal DTS/Deville customer for 30+ years. Dealer tried to talk me into a XTS; fortunately, I waited "Patiently" for the CT6. Bought it early June, 8,000 miles ago. Likes: styling, quietness, handling, ride, acceleration, braking, cornering, fit and finish, seating, safety features and entry/exit. Dislikes: a/c continually "Freezes up" when operating continuously 40 min to an hour (blows ambient air). Will reset after 20 min in off position. Dealer attempting to resolve. Instrument panel air vents won't allow air flow above the panel (directed too low). Auto shifting not smooth (compared to '10 DTS). Overall, best car I've owned, so far. Highly recommend to friends. ………. 2 YEARS AND 48,000 MILES LATER: A/C still freezes up, 90 degrees outside temp and high humidity, 5 trips to dealer, "repaired" again last month, can't test. Will not use for several cold weather months. Transmission vibrates, acceleration and cruise. Back to dealer tomorrow. Still like styling, ride, handling, braking, fit/finish and safety features. Depreciation / resale value disappoints me. No longer "HAPPY CAMPER" …….. 3.5 YEARS AND 66,000 MILES LATER: A/C problem seems to be resolved after7 visits to dealer. Cadillac tech rep got involved. Experiencing transmission vibration issues. May be resolved after 2 dealer visits. Still like the many positive features of the vehicle. Very low trade in value disappoints me. .......... I've owned this vehicle for 4.5 years and still enjoy driving it; 89,000 miles and no maint. problems in past 2 years. My last problem was with the transmission. Dealer repaired and GM extended warranty. I'll look for a '19 or '20 CT6 next spring.

Very impressed following two different sea trials

This is the quietest vehicle I have driven - Very significant improvement in ride over the XTS which was a great disappointment to me after a DTS.

Best Caddy Ever, Benz & BMW watch your back

Just purchased my CT6, so I've only had it about two weeks, however already put 2500 miles on it. The best car I've EVER owned. I've had an S-Class, two 7-Series and a couple cadillacs in the past and this is by far the best so far. I love it

NC Dale Caddy Daddy

Where has Cadillac been. ? Finally a quality full size car that exudes style and performance . The 335 hp v6 with 8 speed tranny is smooth and very responsive . A Super quiet and roomy ride with an understated style that compares favorably with anything on the road today. Handles like a much smaller vehicle and the fit and finish is world class. Just an all round beautiful car. Too soon to determine reliability but so far I 'm very very impressed.

My geeser glider

If you want a car that drives smooth quiet and still gets up and goes this is the car! The gas mileage is 28-29 in the metroplex. I am very pleased!1-24-18 After a year I believe this the best auto I have ever owned. I have gotten 33.4 mpg on vacation trips. Now after a year and a half it is still the best car I have ever owned. I am getting 28.5 mpg combined on premium. I am looking at keeping this car and once paid off leasing a 2019 CT6 with supercruise.

This Caddy Represents

This is the best Cadillac ever IMO. My first was a 1982 Cimarron (ok to laugh) then a 2007 STS, a 2010 SRX, a 2013 XTS and traded a 2014 XTS for this gem. Car has styling, performance and handling. Most noticeable is the ride quality over the XTS which was not bad but the CT6 gets a 10 out of 10 for ride quality. It handles like a much smaller sports car yet it bathes you in luxury. My only complaint is the lack of storage compartments for the driver. The auto stop/start takes some getting use to but the on/off switch allows you to turn the system off if desired. I looked at the 750 BMW and a S550 Mercedes before choosing to stay with the Cadillac CT6. The lack of performance and handling with earlier big Caddy's drove me to BMW for a spell. Now that they have addressed that concern I see them luring away BMW and Mercedes customers due to the attractive price point of the CT6. Thanks GM for making Cadillac the "Standard of the World Again"

2016 CT6 Base Review

CT6 Base with Driver Awareness and Convenience options including panoramic sunroof. I traded a 2011 Mercedes E350 and not having owned GM products for quite sometime, I am pleasantly surprised. Some immediate things I noticed. 1. When I first entered the car, it felt a little confined compared to the E350 but I'm getting used it. There is plenty of room, just differences... 2. The turn signal stalk is high. 3. The rear is quite large; very roomy - I am 6'4" and my sons are quite tall as well. the CT6 certainly fits the need as compared to my E class. 4. I'm a little surprised that the floor mats or logo. Maybe they do on the luxury or premium trims, but not on my base. 5. The doorsill seems to scratch easily as compared to the doorsill on my E class. 6. I love the driver awareness features and all the tech the car offers. 7. There rear part of the sunroof shade can be operated from either passenger door in the rear - there doesn't appear to be a lock for it (as there is a rear window lock for example) so my children constantly play with it. 8. The rubber material on the key fob, well, is rubbing off. I've read many prior complaints about this and will contact the dealer or Cadillac warranty. 9. The 4 cylinder engine seems to perform well although downshifts at low speed are very "jerky" and unappealing. Overall great car.

Guilted Into It

I've had the car a little over 4 years now. It only has 26,000 miles so far. I needed it like I need a hole in the head (had a perfectly good 2006 Buick Lucerne CXL with the Northstar V8 that I still enjoyed but family was "ragging" on me to get a newer car that reflected my financial circumstances). The Lucerne, which I sold to a friend of my sons, is still on the road with 172,000 on it and still running well. But now that I have the CT6......... I actually sort of like it. It still turns heads. Mine was a brand new leftover 2016 (in Nov 2017) with 300 miles on it, and I got an appropriate deal on a two year old car from the dealership. It was also made at the Cadillac factory (then) in Detroit MI, which mattered to me. The performance of the TT 3.0 is not in dispute. It went 0-84 uphill in the blink of an eye (seemed like it anyway) when my son drove it.........and it was incredibly stable and quiet when he did it.....and mine doesn't have the super-duper steering package. Around town, it's quite smooth, but you notice the downshifting of the transmission sometimes (tight?), but that has gotten a little better with age and wear. The dash/interior is beautifully done, but I think I'd prefer some of the "old school" practicalness....like air vents that close and can be directed almost anywhere. The exterior styling is exceptional and I notice nuances every day that I missed initially. People notice it,,,,because its longer...and I've caught quite a few just staring at it when it goes by them. Trunk might be small but will be more than adequate 95% of the time. I don't do electronics, but again, my 30 and 32 year old sons loved it all. Too much for most folks, but comparing apples to apples, a darn good price vs Mercedes or BMW for the same capability. Car cruises nicely on the highway and can be a very good executive commuter. Back seat has lots of room for anybody but really designed for only two people. I've gotten used to the stop-start technology.. You can turn it off though when you get in by pushing a button on the dash. As others have mentioned, storage pockets for all the little stuff are almost nonexistent in the front. Over all though, not a bad package at all and worth looking at if you're in that price range. It's grown on me, and I'm glad I made the plunge after the fact. I also like that it appears to have held about 60% of its value so far, as these higher priced car lines are generally not "good investments"...just fun and safe to drive. I got the 10 extended warranty too as I plan on keeping it that long at least. With only 40K of this model sold total over 6 years (ended last year and not going to make any more here), it'll become harder and harder to find parts....but that's GM's problem with the warranty....or at least that's the way I look at it (smile). I guess they can always get them from China...where they're still being sold. .

LOVE the CT6

After driving a CTS-V for the past 4+ years, it was very difficult to leave that car for another. I chose the CT6 Platinum AWD 3.0TT for the improvement in features, AWD for inclement weather, & larger interior. It has every option imaginable & is an incredible everyday vehicle. Now that I have been driving it for 2.5 years, can say without question it is the very best automobile I have ever driven.

Big, beautiful, quite, and safe

I previously had a 2015 Cadillac . This car has so many more safety and technological features it is a generation apart. With 360 degree video recording, digital 180 degree rear view display it has far superior rear visibility than the traditional rear view mirror. It has side sensing radar, front and rear sensors, automatic braking, collision avoidance warnings in the front, rear, and side, adaptive cruise control, pedestrian alert, heads up display with speed limit display and collision alert. Today I was backing out of my driveway when the rear side warning went off, allowing me to brake and avoid colliding with a teenager recklessly going 40 miles an hour down the street in a 25 mile zone. Thank you Cadillac technology! It's also a beautifully styled car, inside and out. Only complaint is the front cup holders are too small and close together, and the storage space in the front console is rather limited. I am 6 ft. 4 inches tall and this car is very comfortable for me. I am very happy with this car

Base CT6 Steering

I like many things about my CT6. My main objection is the whining from the steering column. The columns were manufactured by two vendors. Unfortunately, the base model steering column whines and the noise is annoying. Had I known, prior to leasing the CT6, I would have chosen a car from a higher model level with a quiet steering column. I have been told by Cadillac, GM, and the dealer that the columns are not interchangeable. The whining is very disappointing for such a well designed car.

Beautiful Cadillac...

Car is beautiful, I’ve had it for almost three years and it’s everything you would expect from a Cadillac. Great style, comfort and performance... my only complaint is that the transmission shifts very choppy... dealer states it is operating as designed...

Traumatic Transmission

Great car as long as you sit still in it! If you can get past 2nd gear without it trying to decide which gear it needs to be in, it runs great. It jerks and feels as if you've been rear ended. It occurs during acceleration and down shifting at low speed. GM tells me that's the way it's designed. With all the technology that is in this vehicle you would think they could get the transmission right. Not worth the $90k pricetag.

ergonomics

Vent ducts in dash / front seat area are positioned too low in dash. Air does not circulate into upper areas of front cabin. Very poor circulation. There is no storage area in dash only small console. Cup holders in front console are poorly positioned and too small to hold a coffee mug. Q system is very cumbersome to use. like the large screen Car has beautiful exterior styling. Ours is Passion Red with a silver metallic body pin stripe. A real eye turner. We get lot's of complements. It is the quietest car we have ever driven. Very smooth with good handling. Lane control safety feature works really well. This car replaced a 2008 CTS which we liked.

LOVE MY CADI! and never going back

It will ruin you for driving anything else . . .ever. It is so comfortable that I actually enjoy getting stuck in traffic. The engine is as beast but smooth and quiet. The leg room in the backseats is amazing.

Get your facts right

After reading one review, it seems some people simply are clueless . The CTS was first introduced in 2002 as a 2003 model. It was a nice car, not great, but through the years,the car has changed with each generation getting better. The new CT6 is a great car,especially for the price. I have driven the Lexus, BMW,Mercedes, etc.Some of which may be a slightly smoother ride,but i can not see a huge difference. The CT6 quality, materials, overall, build are very nice.

Don't be late, go for the V-eight...

We had to wait for ever....ordered the car in Nov/2015 was told it would be Feb 2016 delivery....The dealer ship had no information, GM was slow on information..Car was shipped, by Train???. took 3 weeks to get to Greenwich CT, finally got the car end of July 2016...So far the car performs well for my wife when she alone..load it up with up with family and you hear the turbine over the stereo...should have put in a V-8. like in our STS or SRX...Even my Escalade is not as loud...Its not a nice warm thud sound of a cam...its the wining of the turbo before shifting( sounds like a rice popper)...ruins the sound system...Kevin at the Greenwich dealership was wonderful as was Eric the owner of the dealership...SLHorvath

Just what I wanted!

This is my 5th Cadillac. I buy them a year or two used and have never been disappointed. The CT6 is nimble and quick. Easy to drive, but definite blind spots so collision avoidance alerts on mirrors are key. It's fun to drive and looks great. Very happy.

CT6 is the Worst

This car has the most awful control panels. Nothing is easy in this vehicle. I have had it for two years and have turned most of the technology off since it was so bad. The turbo is sluggish on the start. Always seems that there was a trans issue. Never driving a Cadillac again.

Travel in Style

Lots of comfortable room in all seats.

Poor Car

CT6 Brings back the Cadillac feel.

Spacious and rides like a dream. Head turner for sure.

Big Dog Ghost

I'm loving it

Best overall

2016 Cadillac still exceeding expectations today!