Used 2019 Buick Regal Sportback GS Consumer Reviews

Name: 2019 Buick Regal Sportback Review
Brand: Buick
Rating: 4.3 (3 reviews)

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4.3

3 reviews

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More love than hate

Dave M , 09/25/2021

updated 04/05/2022

2019 Buick Regal Sportback GS 4dr Hatchback AWD (3.6L 6cyl 9A)

5 of 5 people found this review helpful

Buick imported a great German sedan. Ours is loaded with every option, too bad that they gave up on these cars before they were was perfected. With 23,000 miles under our belt, I can honestly say that the 2019 Regal GS is one of the best cars I've ever driven. The all wheel drive and dual clutch rear axle provide balance and tremendous cornering ability, rivaling my twitchy 2007 Corvette. The high tech features are fantastic. The HUD failed so it was replaced. The sunroof whistled so it was replaced and that fixed the problem. It took a while to get the parts however. The paint was mismatched and has some dirt specs. After a year going back and forth with GM, the dealer sent me a $1000 check for the cost of the tricoat pearl upgrade. I'm satisfied with that and will take care of cutting and buffing it myself. It's a shame that GM gave up the market for sedans, as historically they owned it. I've grown to accept the start stop feature, the cheap non-sliding sunvisors, the manual sunroof cover, the lack of remote rear hatch release, and the persnickety seat position recall and poorly positioned switches for the seat adjustment and OH consul push buttons. We recently drove from Chicago to Virginia, and I drove both ways. It was 10 to 12 hours each way with stops. The car was perfect on the highway averaging 30 plus mpg along with great handling and comfortable ride. The adaptive cruise control eases the strain of a long trip. The seat adjustment and built in back massage allows you to remain comfortable after long periods, even for a guy such as me, having had 6 major back surgeries I'm confident that had Buick advertised they'd have sold more, and continued to improve this car. I would buy another one if that were the case, and had they sold sedans. I'm horrified that GM simply waved the white flag on sedans and is ramming SUVs down our collective throats.

Safety: 5 out of 5 stars

Technology: 5 out of 5 stars

Performance: 5 out of 5 stars

Interior: 4 out of 5 stars

Comfort: 5 out of 5 stars

Reliability: 5 out of 5 stars

Value: 4 out of 5 stars

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Love Hate Relationship

Dave, 07/16/2020

2019 Buick Regal Sportback GS 4dr Hatchback AWD (3.6L 6cyl 9A)

16 of 21 people found this review helpful

This is our 4th new Buick since 2011. Our previous 3 new Buicks were 2011, '14 & '16 LaCrosses. I loved the styling, luxury and road manners. We had the Premium II package in our final LaCrosse. We replaced our 2016 LaCrosse, with a new 2019 Buick Regal GS in November of 2019, because we really disliked the restyled LaCrosse, and we like the agressive styling of the GS. We wanted a red GS, but as none were available, we settled on frost pearl white. Within a day of bringing the car home, and under 500 miles on the car, I noticed a dramatic mismatch in the paint, on the rear 1/4 panel, as compared to the rear door and the rear bumper cover. The 1/4 panel was whiter than both. This was more noticeable in shade or under a cloudy sky where the refraction of the pearl wasn't as noted. I immediately contacted the dealer to lodge a complaint. Subsequently, I took a long hard look at the rest of tbe paint quality. I was extremely dissapointed in the quality control of the German factory from whence it came, as I circled 30 plus pieces of dirt in the clear coat. Some so big that you can feel them sticking out of the paint. The dealer suggested that I may get better results if I contacted GM directly, so I filed an official complaint. The young lady from GM was very nice and called back many times to see of my issues were resolved. I explained my issues in detail and requested that a Buick Zone Rep meet me in person so that I may express my dissatisfaction and find a resolution. The pearl paint was an option that cost over $1,000.00, and after 7,000 miles I'm still not happy. I am reluctant to have them repaint the car, as it will detract from the long term value. After all, a car is only new and original once. I asked them to replace it, but no response. Not long after 3,000 miles, we had the first oil change. On the way home I slid back the manual (ugh!) sunroof shade. Much to my dismay, I hear a loud wind leak coming from the closed sunroof. Once again I brought it back to the dealer, and they ordered a new glass as the weatherstrip is part of that assembly. I can't believe that this is a fix, but I go along with the program. At that point, the Zone Rep sees my car while in for the sunroof diagnosis and he sluffs off the paint as being "commercially acceptable." This is a term that I'm well aware of as I worked in GM deaslerships for nearly 30 years as an ASE certified body and paint Master Technician. "Commercially Acceptable" is a term that the factory uses as an excuse for poor workmanship and lack of quality control. It's an age old excuse that doesn't hold water in todays competitive auto industry. Finally now in July 2020 I meet in person with a Buick Zone Rep, and they tell me the sunroof glass is in from back order. I don't know what the Zone Rep will do but I'm not optimistic. Now for a few pointers that Buick won't listen to because 2020 is the last year that they're selling sedans. The following things are a disappointment in a car that costs $45K+. 1. GM's lack of advertising has diminished the resale value dramatically. How do they expect to sell cars if the public doesn't know they exist? I recently saw an identical 2019 GS for sale under $30K. Too bad because this GS is actually a very good driving car! They're giving up sedan sales to Kia, Hyundai, Honda, BMW, and any other company willing to advertise. 2. The windshield sun visors suck! They are fixed and won't slide back to block blinding sun streaming in the side door windows. Even the Chinese made Envision and Korean made Encore that were loaners have sliding visors. 3. The sunriof shade is manually operated (cheap). 4. The auto recall front seat recalls the wrong driver setting, and controls are located below on the side of the seat and hard to use. Front seat belt receivers are short, & hard too access. 5. The sunroof and remote door closer overhead control consul is angeled forward, causing you to duck down to see the buttons. 6. The rear hatch is manual operation only, and no remote release in car. You'd expect more from a car this expensive. 7. It's made in Germany, not in the USA. All of my LaCrosses were made in USA, and all had better quality control for the paint finish. They were nearly perfect. 8. The normally aspireated V6 is very good, but the GS should have been a step up such as supercharged or turbocharged V6. 9. Auto stop sucks! What's Good: 1. The 3.6 V6 has good response and torque. 2. The all wheel drive is balanced, with excellent handling & zero torque steer. 3. The front bucket seats are fully adustable and somewhat comfortable but no way as comfy as Lacrosse. 4. Lots of cargo space. 5. Superb braking due to Brembo up front. 6. Adaptive cruise control, lane keep, auto braking, and object warning work perfectly. It's the closest thing to selfdriving car, while you're still in control. 7. The nine speed auto is perfect 8. Fun 2 drive

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