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Used 2018 Buick LaCrosse Consumer Reviews

4.2 out of 5 stars
73 reviews

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We have a limited number of reviews for the 2018 LaCrosse, so we've included reviews for other years of the LaCrosse since its last redesign.

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Pros
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2 out of 5 stars

2017 PURCHASE

David Quast, 11/01/2016
updated 05/09/2018
2017 Buick LaCrosse Essence 4dr Sedan (3.6L 6cyl 8A)
19 of 30 people found this review helpful

Ride quality is horrible. Bad continuous vibrations in drivers seat. Tires pound the pavement. No comparison to my 2011 Lacrosse trade-in. Complained to dealer. Showed service builletin #03-03-10-007j. Tires get a flat spot when not being driven, and should be driven at least 15 miles to get rid of flat spots. Suggested buying new michelin tires for $900.00. Shifter drove me crazy. Traded car because of this.

Safety
2 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

Lemon Car Buick!

Hi and Die, 01/01/2022
2018 Buick LaCrosse Essence 4dr Sedan AWD (3.6L 6cyl 9A)
5 of 7 people found this review helpful

To anyone considering this car, I urge you to DO NOT BUY ANYTHING from Buick. The customer care DOES NOT CARE customers and gaslight the customer. So if you have the money for buying a car, do not drop any single penny to GM. I am going to report Buick to the BBB soon. I have had a 2018 Buick Lacrosse (bought as a new car, current mileage: less than 43,000). And the car has had water sloshing sound behind the dashboard. 1. The problem began in 2019. 2. I visited the dealer service center more than seven times until now. 3. For four times, the dealer tried to fix the problem. (change the heater coil and water pump, purge the air in the system) 4. My car still develops the water sloshing sound. Whenever I bring my car to the dealer, the service center says, "We cannot hear the water sloshing sound. " However, when I drive my car out of the dealership, the water sloshing sound comes up EVERY TIME! 5. Neither the dealer service nor the GM customer center cares for the customer. For the Buick Lacrosse and Buick company, giving one star is a luxury.

Safety
1 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2018 Buick LaCrosse for sale near you
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5 out of 5 stars

2017 LaCrosse fits like a glove.

Craig Wendorf, 11/29/2016
2017 Buick LaCrosse Premium 4dr Sedan (3.6L 6cyl 8A)
7 of 11 people found this review helpful

Although the tires can be a bit noisy on some road surfaces, I love driving my LaCrosse. I've had it 8 weeks and still look for reasons to go driving. I got the Premium model because I wanted the safety alert seat among other standard features.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Classy and Sporty

Ignatius Pagano, 10/10/2016
updated 10/12/2021
2017 Buick LaCrosse Premium 4dr Sedan (3.6L 6cyl 8A)
19 of 33 people found this review helpful

Safety features are great-Automatic Vertical and parallel parking feature needs getting used to. Corrective steering is great when getting near edge of road or other lane. New shifting system is outstanding. Voice recognition features very improved along with Navigation system. Entertainment system/technology improved from my recent 4 Lacrosses. Turned in a 2014 premium Lacrosse and impressed with all the 2017 changes and new styling. 30 MPG on trips. Looking forward to Lacrosse Avanir.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

2017 lacross

Tim, 02/25/2020
2017 Buick LaCrosse Essence 4dr Sedan (3.6L 6cyl 8A)
2 of 2 people found this review helpful

It is a quiet car, smooth riding and gets very good gas mileage. I'm not a fan of the automatic off at ever stop light. And the transmission and engine never seemed ready to go, it's got plenty of power but has a decent lag until it down shifts like 2 gears and reacts to your punching the gas. I do like the space, it fits the 4 of us easily. Golf clubs fit in the trunk, We have 36K miles in two years and have not had a single problem with the car.

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