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Used 2017 Buick LaCrosse Consumer Reviews

4.2 out of 5 stars
63 reviews

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Pros
Cons
3 out of 5 stars

Auto stop sucks

Jerry Adamson, 02/10/2017
2017 Buick LaCrosse Premium 4dr Sedan (3.6L 6cyl 8A)
40 of 52 people found this review helpful

This car has an engine auto stop program in it that shuts off the engine at every stop to save gas. The transmission jerks when it shuts off and starts up. It feels like someone just ran into the rear of the car when it starts up. This program will not let you come to a smooth stop before the engine stops. Then after the engine stops and it needs to start up again to operate the air conditioning, the car jumps ahead when the engine starts up again. Impossible to creep forward slowly. It is very annoying, aggravating and uncomfortable feeling. There is no way one can shut off this auto stop program. If I knew that this was going to happen, I would not have bought this car. Everything else in or on the car is great.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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3 out of 5 stars

Great but noisy ride

Mike C, 07/01/2017
updated 01/05/2018
2017 Buick LaCrosse Essence 4dr Sedan (3.6L 6cyl 8A)
13 of 16 people found this review helpful

On smooth paved roads this cars has a db reading of 70 to 74 db which is pretty good. However we recently completed a cross country trip for Florida to Washington State and on rough roads the cabin noise is very high 80 to 85 db, bumps in the road come right through the suspension and there is very noticeable and annoying vibration transmitted through to the rear view mirror. On the exposed aggregate paving on roads around Seattle the road noise was so loud we could only hear the audio but turning it up to a very high level. Now that we are back in Florida on smooth roads the ride is OK but there is still a small vibration evident in the rear view mirror which seems to be coming through the body frame. The interior quality is excellent and the seats are very comfortable but the noise problem makes me regret purchasing this vehicle. One year on after purchase and all of the above still hold true. Had the dealer check the noise and rear view mirror vibration and he indicated they are both endemic in this model. No fix available from Buick except to perhaps look into buying a new set of 'softer' riding tires.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Base model LaCrosse anything but base

John Baril, 01/09/2019
2017 Buick LaCrosse 4dr Sedan (3.6L 6cyl 8A)
4 of 4 people found this review helpful

Perhaps one of the most underrated cars sold in the U.S., even the base model LaCrosse is extremely well-equipped (Apple Car Play, Homelink, rear parking sensors) and is really beautiful. Also typically Buick-quiet. I've owned BMWs, Mercedes-Benzes, Lincoln, Jaguar, VWs, Audi, et al. Except where some of these might be superior (sport sedan handling), the Buick, IMHO, is as well put together and aesthetically pleasing.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Great car! Don't listen to whiners about start sto

RyanLasVegas, 10/26/2018
2017 Buick LaCrosse Essence 4dr Sedan (3.6L 6cyl 8A)
4 of 4 people found this review helpful

First, comparing to other cars in this class, it is a great car over all. I compared this car to a Maxima, Impala and a 300. All cars were good in their own right. Maxima Sporty, 300 roomy, Impala a good blend of both. Buick was not even on my radar, and yes, I did think "Buick? I'm not grey yet...." but yeah, just like the commercial says, it's not your fathers Buick... What drew me to this car was it was better than those over cars overall. This car as well as the others I've compared has the 3.6 V6. Essence package. Good room for family, good power for in and out traffic, nice interior and exterior, and smooth ride. I dont know what the other reviewers were complaining about. Take it for a test drive, if you can, a nice long one, not just around the block like some dealerships have you do. Mess around with the features. All cars has that break in period to learn where things are and how things work. Watch and read reviews, and yeah, you'll get some nit picky reviews, but overall I think you will find that this is a great car. Additionally, the 4 yr bumper to bumper, 6 yr power train, 2 yr service and road side, and paint and rust warranty is hard to beat. So you could go with Lexus, Cadillac, or some other high end luxury and probably spend 20k more. If you want all the bells and whistles and AWD yeah, you get up there. But for an entry level luxury that's nicely equipped. You get a good car for price. Lastly, for all the nay sayers about the auto start stop. 1. I've driven many worse cars that has auto start stop and this one is the best by far... only noticed if you really let it bug you or pay attention to it. 2. I live in Nevada, so a way to by pass the function is to set your climate control to Max, not eco and run the AC. At first, I didn't think the auto start stop was working. But then I messed with the controls. If you do this it puts a draw on the battery and engine and your car stays running in my experience. Not that it saves on gas. If you drive a hybrid, it feels similar at the start. So my impression is good family car that is well designed inside and out. Power and handling is smooth. Priced competitively against rivals. Trim level, go with Essence if you want well equipped for price.

Safety
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
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5 out of 5 stars

Auto-Stop and Adaptive Cruse Control is fantastic.

Robert Siegel, 01/25/2018
updated 02/26/2024
2017 Buick LaCrosse Premium 4dr Sedan (3.6L 6cyl 8A)
6 of 7 people found this review helpful

This car is absolutely fantastic. Yes, it costs way more than a Camry or Accord, which I have also owned. The start-stop does not use the starter and battery. Instead, the computer keeps track of where cylinders are to restart. The car restarted once while I was stopped at a light because the air need to come back on, it did surprise me. However, under normal driving you don't even know that there is start-stop working. The engine is running after you take your foot off of the brake and before you can get to the gas. It does not turn off until the speedometer reads 0. The adaptive cruise uses about one car length per 10 MPH on the closest setting, I wish it had a closer setting for highway driving. I use adaptive cruise all the time, even in town at 25 MPH. It accelerates using the best gas mileage. At 70 MPH, I'm getting 34 MPG. This car is great! Still the best car I have ever owned. Too bad it's discontinued!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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