Used 2017 Buick LaCrosse Consumer Reviews
See Edmunds pricing data
Has Your Car's Value Changed?
Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.
Exceptional
UPDATE on June 12, 2024 Latest Report at 39,700 miles. Best MPG : City 23.4. Highway 33.29. - Comfort: Leg room front & rear: very good. - Handling: First long road trip from California to Washington surprised me how well it handled through the mountains of California, Oregon and Washington. A very good highway cruiser and great in town too. - Special likes: blind spot warning system, digital speedometer, back up camera, heated seats, separate seat controls, GPS which works very well, and trans is very smooth. The back up camera is especially useful in crowded parking lots because it can spot and notify on traffic, people, and objects from the side that I can't see otherwise. This car has just about everything you can get on a car, and at first, there is a learning curve for all the controls and gadgets. - Condition: No leaks or squeaks and no oil consumption. This car has the 20" aluminum wheels which are pretty, but 18" wheels give a smoother ride. The 20" aluminum wheels tend to get scratches and nicks. I recommend the 18" steel wheels. I updated the GPS offered by GM at a reduced price; it still is not fully comprehensive in Bakersfield because the community is growing so fast. The car is more than 7 years old and still has original tires and battery. - Problems: Burned out tail light at 22,00 miles. Dealer fixed for free.. At 37,300 miles, the thermostat stopped working, and it affected heat and cold temps. This was a fairly expensive fix because the thermostat is buried between and under other parts of the engine. Mechanic did a good job replacing it and everything works very well. - Overall: Still an exceptional car.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
La Crosse White Frost Delights
What a beautiful design the LaCrosse affords me! Its color sparkles in the sunlight. If safety is your primary concern, then this vehicle’s appearance and many other features will delight you, too. So pleased with the comfort and the ease of operating all of the systems. The Bose audio capabilities are splendid, especially on long trips. Heated seats and steering wheel are welcome in the cooler weather. Will enjoy the cooling seats in summer’s heat and humidity. Love the expansive sun/moon roof. Passengers can enjoy so many vistas as they are chauffeured here and there. All in all, the LaCrosse compares very favorably to the Cadillac XTS, but is kinder to one’s bank account.
- Safety
- Technology
- Performance
- Interior
- Reliability
- Value
- Essence SedanMSRP: $10,499404 mi away
- Essence SedanMSRP: $12,975390 mi away
- Essence SedanMSRP: $17,994354 mi away
Good but I would wait till GM gets it right.
I had turned in my 2015 Impala and was looking for another sedan. I had driven the Chrysler 300 and the Lexus ES 350. My local Buick dealer let me take the Lacrosse for the weekend to give it a thorough test drive. While the car has many positive attributes, there are few major issues that kept me from buying it. First the good: The engine and transmission are a dream and provide smooth, quick, fuel efficient operation. The engine has strong exceleration and utilizes cylinder deactivation on the highway. I achieved an incredible 31 mpg highway which is very good for this size of car. The 8 speed transmission is the best I have ever driven and unlike other 8 speeds, it doesn't hunt back and forth for the right gear. It shifts so imperceptibly, there were many times I had no idea what gear I was in. Very Nice! Lastly, you can order Adaptive Cruise with an 18", 19" or 20" tire so you can get a comfortable, bump absorbing tire without having to be pushed into a package of options that includes hard riding 20" tires. Now the bad: I don't know who they are designing these front seats for but I'm a small guy, 175 lbs and the seat was too narrow for my legs and thighs. I've seen this in Cadillacs as well. Hello GM! Side seat bolsters are for THIGH SUPPORT, not to SIT ON or increase pressure on driver/front passenger legs! The bucket seat width narrows towards the seat back so much that my uppers legs were sitting directly ON the side bolsters. After 20 miles, the backs of my upper legs were hurting from the pressure. This absolutely killed the car for me which is too bad. The seat cushion itself was pretty comfy but the side bolsters were unbearable and my salesman said he had heard the same complaint from other potential customers as well. The next issue was overall quality with the car having a "cheap feel" to it. The rear, fold down seat back would not latch and lock in the upright position. The exposed, stationary latch mechanism attached to the back trunk wall (with grease all over it) was locked in the closed position so it couldn't engage with the seat back. I looked at it for several minutes trying to figure it out but could not get it to release. Looking into the trunk from the rear I saw polyester white foam stuffed in behind the trunk wall and the seat back that was coming loose and falling out. I have no idea where this foam was supposed to go or what it's purpose was. The morning I was supposed to return it, the battery died and I had to charge it. Then an error light came on referring to a transmission problem. This car had only 700 miles on it and cost $43,000 +, you just shouldn't have these kinds of problems! My 15' Impala was perfect and trouble free for the duration of my 24 month lease. It's seats were wide, supportive and comfortable. The car was quiet, and had great build quality and materials. I wish I could take this advanced engine and transmission and put it in the 2017 model I ended up purchasing. The bad thing about the Impala (again, Hello GM!) is I got pushed into a 20" tire to get my adaptive cruise which I will be quickly trading out for more comfortable riding 18" tires. The 20" tires transmit every road imperfection and make for a very hard, uncomfortable ride. I know, they look very cool but to me, it's not worth the sacrifice in comfort. I've researched how the adaptive cruise works and talked to my engineering friends in the auto industry and contrary to popular belief, you can change tire sizes without any problems.
- Safety
- Technology
- Performance
- Comfort
Thrilled with my new Lacrosse
This was my first new car since purchasing my 2005 Toyota Avalon which I retired after driving it for more than 240,000 miles. I got a great deal on the Lacrosse since they were running a Memorial Day special with a 16% discount. I built the car I wanted on Edmonds.com at noon and had three offers that were much less than I expected by the end of the day, the lowest of which was from Wilkins Buick in Glen Burnie, MD. The dealer was able to find the exact car I wanted and had it ready for me to pick up in just a couple of days. I love the interior and exterior styling and the extensive technological features which were very intuitive to learn.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Value
GM Excellence
My 2017 Buick Lacrosse is an outstanding vehicle that is a pleasure to drive. It is a triumph of American manufacturing superiority. This is my fourth Lacrosse in 7 years and it is the best yet. The car is comfortable and performs well on both long drives and in the city. I have had no mechanical or technological issues with the vehicle since purchase in November '17. On a recent trip from western North Carolina to south Florida the car averaged 34mpg. GM's decision to discontinue this model is unfortunate. There is a distinctive place for exceptional sedans in the US, and this car is truly exceptional.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value