Used 2011 Buick LaCrosse Sedan Consumer Reviews - 55 Car Reviews | Edmunds

2011 Buick LaCrosse Sedan Consumer Reviews

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Performance
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By Gary
on

Vehicle

2011 Buick LaCrosse Sedan CXS 4dr Sedan (3.6L 6cyl 6A)


Review

Owning this car now for 2 years I am in love. The quality of the interior is top notch haven’t had any mechanical problems besides a water pump replaced, very comfortable ride and great handling for a big sedan!


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My wife's car
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By Jim Tefft
on

Vehicle

2011 Buick LaCrosse Sedan CXS 4dr Sedan (3.6L 6cyl 6A)


Review

This is your dad's Buick! Reliable and comfortable, it's probably not for the young person looking for a sporty ride. Although, we didn't use it that much, my wife's only complaint is that she couldn't see where the car began, and where it ended; hence the scratches and dings on the front and back bumpers.


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Buick loyalist
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By George
on

Vehicle

2011 Buick LaCrosse Sedan CXS 4dr Sedan (3.6L 6cyl 6A)


Review

Was uncomfortable with transmission from day one. Enjoyed manual mode but auto mode seemed to slip quite a bit. Very disappointed that trunk would not hold golf clubs sideways or front to back. Had to put bags in at an angle. I hated that! Buick, need to enlarge trunk just a bit.


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Buick Customer No Service
1 of 1 people found this review helpful
Performance
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By basa0605@gmail.com
on

Vehicle

2011 Buick LaCrosse Sedan CX 4dr Sedan (2.4L 4cyl 6A)


Review

I bought a new Buick LaCrosse in September 2011. After having it less then 2 years and multiple trips to the dealership for an engine compartment issue I was told nothing was wrong. That the engine was supposed to sound that way (even by the senior service manager at Rivard Buick) Over the next 3 years and trips to two other dealerships I am finally told that this noise is a serious issue with my engine and that there were 4 service bulletins for this issue dating back to 2013. No one at any of the dealerships told me about this until after the warranty was up. It was a competitor dealership that informed me and not Buick. Now I have been in contact with Buick customer service they tell me it’s not there responsibility to tell customers about the service bulletins even though there media campaign letters say they are supposed to. They say customer satisfaction is important to them. After contacting customer service for the final time time today I was lied to and told that I refused diagnostics on my vehicle amongst other untruths. Buick has lost my trust and my business.


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Great car
Performance
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Fuel Economy
Fun To Drive
Interior Design
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Reliability
By Russell Keys
on

Vehicle

2011 Buick LaCrosse Sedan CXS 4dr Sedan (3.6L 6cyl 6A)


Review

Great car, only problem in five years was replace a battery


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