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Used 2021 Buick Encore GX SUV Consumer Reviews

3.9 out of 5 stars
53 reviews
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Pros
Cons
5 out of 5 stars

So far so good

Hail2Eman, 11/09/2020
updated 05/10/2021
2021 Buick Encore GX Select 4dr SUV AWD (1.3L 3cyl Turbo 9A)
51 of 58 people found this review helpful

Had my Encore GX for about 6month now and put 5K miles on it already. All the professional car critics say this car is under power. Its was never meant to be a speed demon, which I did not need anyway. But far as acceleration and keeping up with the traffic, in highway speed it has no problem. I think it fits in perfect between a Boring Honda / Nissan and expensive Lexus or Accra. It has perfect size and all the feature I wanted and needed.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Nearly Perfect Small Crossover

ZZTOP, 01/16/2021
2021 Buick Encore GX Select 4dr SUV AWD (1.3L 3cyl Turbo 9A)
26 of 30 people found this review helpful

My wife and I tested quite a few crossovers before settling on the Buick Encore GX. Here is how I would order them based on my personal preferences: 1) Buick Encore GX 2) Chevy Trailblazer 3) Ford Escape 4) Ford Edge 5) Toyota RAV4 (big surprise because it’s the best-selling crossover in Canada) 6) GMC Terrain 7) Jeep Cherokee (dead last, this car was super sluggish and didn’t feel agile at all) My wife and I knew immediately after driving the Encore GX and Trailblazer that we were going to choose one of them. We might have contemplated the Ford Escape if it were a bit cheaper, mainly because it has the horsepower we’re used too, but it was slightly out of our budget (because we didn’t like the bottom trim). The biggest drawback of the Encore GX: Not enough horsepower when you’re on the highway. For city driving the torque is more than sufficient. The Encore GX is comfortable and fun to drive, it looks classy yet sporty, and is a perfect size for a couple living in the city.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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3 out of 5 stars

Brake System Failure

Concerned Momma, 06/12/2021
2021 Buick Encore GX Select 4dr SUV AWD (1.3L 3cyl Turbo 9A)
16 of 18 people found this review helpful

I love(d) my brand new 2021 Buick Encore GX ST with the 1.3 turbo. I was beyond surprised by the performance and effortless speed capability. I went from a 5.3 engine to a 1.3 and was very pleasantly surprised! It is way roomier than it appears and has lots of unexpected features. Unfortunately, it also had a brake system failure before I ever even made my first payment! I’ve had it for less than 3 weeks, and with only 672 miles on it, the brakes went out on me. Fortunately, I had just came to a stop when it happened. Numerous lights came on - engine, ABS, Brakes, etc, and a message appeared on my screen that read, “Brake System Failure, 62 MPH Top Speed.” When I tested my brakes by pressing the brake pedal, there was NO brakes at all at first, then, as the pedal neared the floorboard, the manual brakes engaged and I could stop the vehicle with significant difficulty. The local Buick dealer checked the codes and they indicated that I needed a new master cylinder. Upon research, I found that certain 2021 Buick Encore GX’s had a recall for a faulty brake system, BUT, according to my VIN number, mine was not included in that recall. What I experienced with my Encore was an exact match to the description given of the potential consequences of brake system failure in the recalled vehicles. As fun as it is to drive, be safe! Give your self plenty of stopping room and do not tailgate!

Safety
1 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

Buick unresponsive to 2021 Encore GX Issue

BuickNoLongerReliable , 08/21/2021
2021 Buick Encore GX Essence 4dr SUV AWD (1.3L 3cyl Turbo 9A)
11 of 12 people found this review helpful

We have owned this vehicle for 12 weeks and have not had the use of it for 3 weeks, going into the 4th. The car is at the dealership for the 4th time on the same issue. This time the dealership found a pinhole leak in the exhaust system which caused an other part to fail 3 times but Buick does not have any parts to fix the issue and they are not responding to the dealership. I would have thought Buick would have been stockpiling parts to fix this issue since we are 8 months into 2021. Since we purchased the vehicle we have not had the use of it 25%, going on 33% of the time.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

See for yourself, it's pretty good!

dp55412, 06/29/2021
updated 01/09/2023
2021 Buick Encore GX Preferred 4dr SUV (1.2L 3cyl Turbo CVT)
18 of 21 people found this review helpful

Really liking our new Encore GX, Preferred, 1.2 FWD. Have had it about a month and have about 2,000 miles on it so far... lots of metro area driving and one road trip. I'm very satisfied with the quiet and comfort of the car. The smooth acceleration of the 1.2L and CVT is pleasing and unobtrusive. Its just the right height to ease entry for my 88 year old mother in law. The price (with incentives) makes this Buick Encore GX a real value! MSRP was $26,145 for my Preferred trim plus the Cold Weather package (Heated, power seats, remote start) and with all the discounts at the time, my final price was $19,240. So, shop around; don't just compare msrp for the cars you are considering. Ease of purchase at my particular dealer was top drawer, too. Recommend! 17,500 mile update: all continues well. I’m very satisfied with MPG, getting 30-32 every tank. We haven’t had much snow yet the winter (Minnesota) but it’s been handling well thus far. (Little thing, Big Plus over the regular Encore: you can lift the wiper blades up so they stick out while you scrape the windshield…can’t do that with the old Encore). I am also happy with the heating system (mine is the basic, manual) it’s almost set and forget, and quiet! Still happy. Still would recommend. 32,000 mile update… steady as she goes! No complaints. Still solid, no rattles. MPG continues 30-32/tank. I like the two-tiered floor in the trunk. You can take off the cargo cover and put under the floor when carrying items taller than the cover, like my mother in law's walker. Very happy with this purchase. 45,000 update... Still happy. No problems to report. MPG holding a 30-32. Its been handling this recent 2023 Minneapolis snow storm as well as can be expected for a FWD car. Glad it has a higher ground clearance than a regular sedan! Heated seats and remote start are good friends!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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