Used 2018 Buick Enclave Consumer Reviews
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Engine surge-scares me
Rose70, 09/19/2018
2018 Buick Enclave 4dr SUV (3.6L 6cyl 9A)
10 of 13 people found this review helpful
We purchased a 2018 Buick Enclave this spring. We had a 2015 Chevy Silverado that we loved but my husband has back problems and it hurt him getting in and out of the truck climbing up. Besides that we loved it. We like the drive of the Buick and we never really used the air except to turn it on just to see how it worked. We should have tested it while we were sitting still. When we are using the air and are stopped-the vehicle will surge and try to take off. You better not let your foot off that brake for a second. When the air shifts on it will surge. I now you are to hold your foot on the brake but you need to really hold it down. I asked the dealer he said its just the way it is set up. It cuts off to save fuel and when the air cuts on the engine comes on. I still feel this is very dangerous. Also there is not enough places to but your drinks and the dash does not even lock! I never noticed that until we had purchased it. Oh well about that but I will say the car does have a smooth ride. Quiet. It has a lot of power for a 6 cylinder. The third row seat we put down for lots of storage. Love the button unlock as long as you have the key on you for quick entry. Love the auto hatch. It's a really nice vehicle in many ways but it should be for what we paid for it. But I'm still not happy about that surge problem. If it had done that when we test drove it-I would not have purchased it.
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Transmission and moon roof
Patricia Pendorf, 03/08/2019
2018 Buick Enclave Premium 4dr SUV AWD (3.6L 6cyl 9A)
3 of 3 people found this review helpful
I purchased my Enclave in July, 2018, fully loaded, black cherry color. As advertised, this is a quiet and comfortable ride with one exception, the flimsy sun/moonroof slide is made of fabric with a manual pull. It vibrates constantly causing a rattling noise. I have put a stack of small papers wedged in there to stop it....very cheaply engineered at this price point. Most importantly is the poor transmission performance. My transmission is leakind fluid and slips out of gear, the dealership cannot figure out the problem and suggested I keep driving it for now!!?? I will be trading in the Enclave this summer, no more Buicks for me!
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2018 Buick Enclave for sale near you
3 of 27 listings
- Essence 4dr SUVMSRP: $15,97718 mi away
- Essence 4dr SUVMSRP: $23,600172 mi away
- Premium 4dr SUVMSRP: $18,811186 mi away
See all 27 listings
I got TAKEN for a ride
THOMAS M. Mucci, 01/12/2019
updated 07/15/2019
2018 Buick Enclave Premium 4dr SUV AWD (3.6L 6cyl 9A)
11 of 16 people found this review helpful
Expected to go from a 2016 Enclave ( which we loved ) to a 2018 Enclave, that we would have the same comforts and accessories as before , with around the same price. Not only was the vehicle more money, but we got less conviences. Hard to reach controls, or moving them farther away, and or not offering them in the package at all. It was our fault for thinking we would a least get as much as before, so we made the deal before actually seeing the vehicle. We are truly DISGUSTED with this vehicle. The new push button start and engine shutting off at every light is brutal. Shifter is bad. I also think by bringing a more luxurious vehicle on ( ESSENCE MODEL ) is where all the good stuff is. The next time I spend $ 50,000 , it. Will not be a BUICK ENCLAVE. Actually went back to the dealer 4 days after purchasing ( Buick ) and told the dealer we wanted are ‘16 Buick back . They quoted us a large figure to get it back. ( it had low mileage ) . Offered to get back to us - but they never called. Went to other Buick dealers, but they said are vehicle was now only worth $ 30,000 . ( with 43 miles on it.) I offered $ 7000.00 to go up to the Avenir model, but they said no. We are stuck with a vehicle we hate - literately HATE it . A bunch of controls that are hard to use and get to. They added 4 “ to the vehicle and the windshield pillars block your view. When you search for the seat controls, they are hard to use. I am 78 years old & after owning 68 vehicles in my time, this is not my “ FATHERS “ Buick. Anguish is all we think about when getting in this piece of - @ #* %- junk. Can’t write any more I am getting a headache.
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Disappointed
Ron K, 10/18/2018
2018 Buick Enclave Premium 4dr SUV AWD (3.6L 6cyl 9A)
7 of 10 people found this review helpful
Leased several Enclaves, new one every 2 years since they came out. The 2018 gets poor ratings. Front seats very uncomfortable, to narrow. At 14,000 miles the knuckle broke stranding me in traffic waiting for a tow truck. Dealer has to order new driveshaft from factory. Would not buy or lease another one.
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Would not buy another buick
Peter, 06/13/2018
updated 06/16/2021
2018 Buick Enclave Avenir 4dr SUV AWD (3.6L 6cyl 9A)
20 of 33 people found this review helpful
My Update after 3 years.... It's a rattle trap and though the service has solved some of the problems I would never advise anyone to pay this kind of money for a car that has so many rattles. Shopping now for a new car and it won't be a Buick. Now after having the Enclave for a month, I've found some things that are very disappointing and somewhere I think I was misled and some because I didn't dig deep enough. First, no auto-sensing windshield wipers as rain on and off on a road trip and very annoying to have to turn them on and off. My Lincoln and Acura had these as standard which I would expect on a car costing over 60,000. On this recent trip I found it necessary to call Onstar with questions on some of the things I didn’t understand and found they were totally knowledgeable as multiple times they put me on hold or transferred me to advisers who had to go to the manual to answer my question. Now, the biggie and the reason I would never have bought this care is the Nav and Info system. They pride themselves on having blue tooth connection in the car and was told you could connect 10 devices. A call to Onstar took that down to 5 so another misleading statement. So whats the most important device I want connected to the blue tooth, my cell phone of course. Now I understand you can only use one device at a time, however, if you're cruising along at 75 mph on the highway and you are listening or using another device other than the phone and you get a call it will not be answer through the cars system meaning you have to physically answer the phone which is not only dangerous but against the law here in Ca. Must say I had a Lincoln MDX and an Acura MKX and both paused the device being used and the call transferred to the car. Buick has been most unhelpful here. Thus connecting 5 or 10 devices through Bluetooth on your car real is useless and switching between one or the other is extremely difficult. Their answer is, if your using a Kindle or Ipad is to hard connect it through the head phone connection in the car meaning that all that wireless connectivity that they advertise is a bit of BS meaning you now have to deal with a hard wire. Buicks answer to this is put all the info you might use on your cell phone. Yes I was told that to my by one of the Onstar adviser. Really! again meaning they admit the 10 devices I was originally told I could connect would be useless as moving from one to another is so difficult or impossible that is would be dangerous which is the whole reason for the wireless connection which is safety. As many might agree there is a lot in all the new car manuals that you must learn which is why Onstar is important but as I found Onstar advisers a bit useless as they are not not trained very well mean I might as well pull of the road and go to the manual. Bottom line safety is what I want in a car and the connection to my cell phone is the most important device which I believe should always be active. Not so with Buick again as noted above. Very disappointed as I decided to try again to support an American manufacturer." After now having driven the car for 5 months I find it nice to drive and wife loves the seat heaters and ac seats so that's a nice benefit. Still disappointed with the items above but have gotten used to driving the car. However, the skylights which to open are manual and they snap open when you release them and when closed both of them make an annoying rattle so keep them open most of the time. Haven't been in for a service so will see what they can do about these rattles. All in all it's a nice car but some of the items such as auto-sensing windshield wipers should have been standard. Service people are knowledgeable as the wing mirrors as per the manual should fold back automatically as per he manual. My don't most of the time but do and 25% of the time because there is a problem yet they maintain that they are not supposed to fold back when the vehicle is shut down. Other than now after a few years it's become a rattle trap I should have known not to buy another American car but keep giving the doubt that our country can get back to the high standards we used to have. GM has certainly not convinced me that they are trying.
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