Used 2018 Buick Enclave Consumer Reviews
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Engine Issues after having for a year
This car has started acting very strangely lately. Every day at random times when I start the car it doesn’t seem to want to turn over right away, and start. This has left me thinking it’s not going to. Took it to dealership and they said it was the high pressure filter, so they replaced it, that was 2 days ago. Today same issue but took even longer, I really thought I had a problem today. Now dealer is taking it again to check. Another issue is that the air conditioner has a loud hiss from time to time. Loud enough to hear over music.
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REALLY... no navigation!
$50,000+. Nice ride, but come on, I am not paying OnStar monthly to provide navigation. Will use my phone. $35,000 Ford Fusion we traded in had navigation, adoptive speed control, memory seats/mirrors that adjusted with the tap of a button. Enclave Premier doesn't have navigation nor adoptive speed control. In order to get to your memory seat/mirror position, you have to press and hold the respective memory button while the seat and mirror go through their jerky motions and finally quit. If you let go too soon, that's where you stay. If you mention you have read this observation and want an explanation, be prepared for "well that would seldom be necessary because the system recognizes your key fob and self adjusts". That is usually true, but not always. AND be sure your spouse stays back away from the car in the rain or the system is just as likely to pick up on his/her fob setting. In summary, I have found Toyota and Nissan to be light years ahead of GM in electronics capability. And Ford is then in third place. GM, still using buggy whips for driver convenience.
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9 speed to the curb
Bought this car new in 4/2018. 13,000 miles later I was parking and the car stopped, shifted into Neutral and parking brake came on. Tried everything to shift out of park to move out of the middle of the lot, but as soon as you got the car into neutral and released the parking break, both would re-engage. There is no way to manually over ride to push out of traffic and a special tool is required to physically move the shifter under the hood. Tow trucks came and dragged the car up the ramp because P break wouldn’t disengage. Car has been in shop for over a week and will likely require total tranny replacement.
AWD Premium is the best choice compared to XT5
Originally went in for a test drive of the Cadillac XT5 and found the ride stiff and comfort was harsh for long distance drives - like a BMW 3 series / X1 feel. Then next to it was an Enclave 1SN AWD which was great because it had most of the luxury features from the Cadillac in this great 3 row CUV and priced $10,000 less. AWD is a must as I drive around curvy roads and snowy conditions. This may be my next vehicle! Loved the easy entry/exit feature which helps get older / back injured folks in/out of the car with ease by lowering the seats and pulling them back each time you park the car and then remains that way when you get back in. Seats would then raise and pull you forward to the steering wheel when you start the engine! Because this car is so similar to the XT5 without the price tag - it's a sure winner for a luxury CUV.
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Buick Warranty is a joke!
At 25,000 miles I'm missing paint in 4 places (2 identical areas on each side of the vehicle). These are not stone chips, but actual worn sections. We were told that due to the way we use the car, warranty won't cover this repair. I drive to work and to my children's school, nothing out of the ordinary, except that we live on a dirt road. We lived on this same dirt road while driving the previous 2 GMC Acadias that had NO PAINT ISSUES even at 90,000 miles. We have a Chevy Cruze that costs half the amount of the Enclave and at the same amount of miles, it does not have any paint issues either. On Day 4 of having the car, it would not accelerate over 15 mph. I should have known then that this car was a waste of money.
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