I'm the first and current owner of a 5 series BMW. The car has had the following failures - power train, tie rods, turbo charger, engine tune-up, oil filter housing, and coolant system. We've had the car towed twice and have had the car in the dealership a half dozen times for repairs. We've escalated to BMW USA but they have refused to provide any additional assistance. Save yourself the trouble...
I had a 2007 BMW 530i, a 2009 BMW 328i and now a 2012 BMW 528i.
My favorite was the 2007.
My second favorite is the 2012 528i.
The 3 Series, which was a 2 door coupe, was nice, but way too small.
I'm not a big guy...not over weight and i'm only 5-9.
The 2007 was really sporty and in my opinion drove like it was a train on rails!
The 328i drove the same, but again...too small.
The 2012 528i is absolutely beautiful.
It looks like a small 7 series.
Only problem, is it just doesn't "feel" like a BMW to me.
It is not the "ultimate driving machine" I'm used to.
However, in sport mode, it feels much better and sportier, but it is bulky like a Lexus (which i have owned). Interior is nice.
Only four things you need to know about run-flat tires (RFT)
First, they wear fast, don't last as long as stated (we got roughly 20K on first set). Second, they are more susceptible to flats! (we've had 3 flats in 3 years) Third, they are very, very expensive ($450 a piece for cheapest all-season). And fourth, though sold under the guise of 'safety' and protection for the vulnerable driver upon flatting... driving to safety (insert image of wife or children stranded), in my experience they burst at the sidewall, which renders them undriveable, and therefore driver is subject to a massive inconvenience of waiting for a tow truck, and being driven to dealership (more on BWM assist later) or tire shop for the pleasure of spending more on a new run-flat tire.
We have flatted twice in the last 4 months, both times in the middle lane of an interstate, in the flow of traffic. And three times total in the life of our 2012 BMW (and I've been driving for over 30 years w/o a flat, until buying a BMW).
Regarding BMW roadside assistance: It will be sold as a first class experience. Any issue and free tow to dealership. Truth: BMW needs this lifeline, and second, it's not first class. It's run by All State, and requests for towing are farmed out to their network of towing vehicles. They state bids over 1.5 hours are rejected. But expect to remain stranded (regardless of location), and be held hostage to their queue. We've used the service twice, both for RFT incidents. The first happened on a Friday after work, my wife managed to drive home on side streets under 50 mph. We decided not to get picked up that night (leaving BMW on a tow overnight in a random lot), and waited until the next day. It took ALL DAY to get picked up and have tire replaced. The second happened on I-70, in the middle of Denver. Waited over 2 hours (really, in a big city, on a major highway?)... Tow truck driver said BMW's (flat tires) and Honda's (electronics) keep him in business.
Here's the deal... it's a known issue! The company line is 'safety'. If you don't like the all-season option, they'll sell you on the plan to have two sets of tires, one for winter the other for summer - paying them to store and change out the sets twice a year. After repeat visits, and getting the know the staff.. you'll start to get the 'no comment' response when inquiring if you are the only one with less-than-acceptable experiences. The staff can not speak to it, some holding firm... others will acknowledge the issue, quietly.
We love the car, no other issues. We are not hard drivers and follow the book on maintenance suggestions... but I will not buy another car with fun flat tires.
My recent dealer experience was good as always. The background experience with BMW Corporate was unacceptable. My 2012 5 Series with EDC emits a crunching, groaning metal-on-metal sound that the dealer did a good job of diagnosing, but BMW would not authorize warranty repair for the reason that it is "characteristic." Exploding airbags that spray shrapnel, deadly ignition system failures, and self-accelerating cars are "characteristic" of other brands, so this does not give me comfort. It seems the ultimate driving machine is not backed up by the ultimate warranty. Since the defect is characteristic, I will find a class-action lawyer, who have their own unfortunate characteristics.
Got a 2012 528 M Sport, traded in my 2002 540i 200k miles later.
The 540 was a 4 door sports car and I loved it.
Negatives first - this one is a luxury car that tightens up in sport mode to be a great grand touring vehicle, but its not a sports car.
Which is fine with me because it is my daily driver.
Positives - WAY more comfortable and quiet, spectacular fuel economy (getting 34mpg hwy and 27.5 average).
Love the interior (switches all in the same place as my E39) + large NAV screen.
The turbo 4 takes a little getting used to coming from a V8 but it really goes if you push the pedal far enough.