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nothing but trouble
Jim Z, 10/21/2017
2017 Audi Q7 3.0T Premium quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
9 of 10 people found this review helpful
I must have gotten one of the first one's made.Nothing but trouble, brakes, tires, jerkyride when starting off from stop,and check engine lights that would't go off. Had it into the dealer 6 times in 14 months of ownership. I had enough traded it in for Highlander that is great for much less money.
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Look the other way! Beware! 2 q7's both terrible!
byebyeAUDI, 09/21/2017
2017 Audi Q7 3.0T Premium Plus quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
22 of 27 people found this review helpful
Where should i start! What a nightmare! Leased a brand new 2017 in july of last year. To make a very long and frustrating story short what a nightmare problems out of the get go from suspension-interior and so on. No support from Audi at all just a brand new car 8,000 miles needing tons of repairs. Dealer decided to purchase the vehicle from us and being that the dealer steped-up to help us we decided to give it another try. Leased another 2017 AUDI q7 carbon gray metallic premium plus with warm weather package which meant higher payment and another down payment. Not even 24 hours into the new Q7 we had troubles with the supercharger. Should have known then it was not going to stop there. Center consoles get warped horrible design which leads into the terrible quality of the seats. we leased a Q7 with Warm weather package due to heated/ a/c seats hoping that these seats would wear better. NOPE front driver seat 2nd row seat and 3rd row seats all need replacement. Drivre side front window needs window regulator slow roll down and noise.Drivers door has a pop sound which we have been trying to chase for 5 months. Have fun trying to close the doors 5x . Oh and don't forget squeaky brakes around 6-9k miles still no fix in site for that. Ours for some odd reason has a rough idle and the other day just decided to start shaking and feeling like it wanted to accelerate while foot was on brake. YUP vehicle is at the dealer currently AUDI customer support/service no help and terrible attitudes. Timing to get issues handled with AUDI is the worst. Being my first AUDI experience i would never ever do it again nor refer anyone to purchase or lease. I can only hope this review will save someone else a huge headache / loss of money! I just wait for this thing to break down again and/or for the next interior part to break.
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2017 Audi Q7 for sale near you
3 of 60 listings
- 3.0T Prestige quattro 4dr SUVMSRP: $20,9684 mi away
- 3.0T Premium Plus quattro 4dr SUVMSRP: $17,998123 mi away
- 3.0T Premium Plus quattro 4dr SUVMSRP: $19,69565 mi away
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2017-12-13 Update after 16,000 miles
Ken E., 11/03/2016
updated 12/13/2017
2017 Audi Q7 3.0T Prestige quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
37 of 47 people found this review helpful
This car drives great. It's electronics are far inferior to that on my Lincoln MKT. The navigation system suddenly reboots during trips. The voice activated system apparently only speaks German, as it doesn't understand English. 6/12/17: Pros: Car drives great on a long trip, and gets good mileage. Averaged better than 25 mpg on 780 mile trip from Georgia to Maryland. Comfort better than average. Excellent braking system. Cons: Repeated navigation system failures where the system suddenly "reboots" while driving! Of course, Audi cannot replicate in the shop! All data is lost and the trip has to be re-programmed into the system. Car still leaks going through a car wash. Audi solution, turn off the A/C when in a car wash! Key fob suddenly stopped recognizing the car. Audi reprogrammed. Said "it happens sometimes." Self-leveling system pump is so loud when it runs it can be heard above the radio, and I am partially deaf! It sounds like someone is filling a tire with air! There is no dip stick to check the oil. You have to turn on the car, and page through the settings to find the "check oil screen." Then it will tell you the oil level, sometimes. Other times it doesn't seem to work. The technology on this car is great, when it works. I have had multiple failures and many more problems then I ever had on my Lincoln MKT. This is my first and last Audi. 12/11/16: My car was returned from service for this issue after 14 days in the shop. The mechanic's comments on my receipt follow: "Took vehicle thru car wash with A/C on. Found water coming from the bottom of the dash. Removed wiper cowl cover and air intake ducting. No damage to seals or evidence of leaking. Ran vehicle thru car wash again using borascope to watch inside housing intake. Found when foam from car wash hits it is sucked into the vent box. Removed housing from another vehicle and found it did the same thing. Contacted product support. Was advised this condition is "normal" and vehicle needs to be in recirculation mode or A/C OFF while going through a car wash!" So according to Audi those of us living in the south should turn off our A/C or put it in recirculation mode to go through a car wash? This is my 20th new automobile. I have never had to do any such thing with any other brand. I'll be trading back to Lincoln next year. I miss my MKT. This is my first Audi. I have always purchased Lincolns, but they discontinued the MKT. I traded my 2011 MKT on a new 2017 Audi Q7 equipped nicely with $66,000 worth of bells and whistles. I should have kept the MKT! I first noticed the car leaking when my wife and I drove it through a car wash and water dripped onto her feet. We returned to the dealer in Jacksonville. After many hours they reported they could not "replicate" the problem. They said they blew out all the drains, etc. and hopefully our problem was solved. 10 days go by and I visit the car wash again. Drip, drip, drip into the passenger cabin with about a cup of water during a 2 minute trip through the automated car wash! I filed a written complaint with the dealer and management. The service writer called me (not a peep from anyone in management). He had the car picked up at my home (117 miles from the dealership). It has been there 7 days now and the last report I received on Thursday (today is Sunday) is that they were going to drive it through a car wash! No kidding? It has not rained since I purchased the car. We are about to take it on a 1500 mile trip to see the grandkids. I am extremely worried the car will flood if we run into rain! This is supposed to be a LUXURY automobile! The electronics are flaky for the radio, and the navigation system is a throw back to the system I had in my Lincoln in 2006! No touch screen! A stupid knob to turn to enter data one character at a time! The MMI system works sometimes, other times it doesn't seem to connect unless I turn off the car, and restart it. The entertainment system has crashed and rebooted several times without explanation. As I stated earlier, this is my first Audi. It will also be my last. Poor dealer service and response, a leaky brand new luxury automobile, and no response whatsoever from management. Do yourself a favor and find another vehicle.
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A really great car with twitchy electronics
Rob P, 04/26/2018
2017 Audi Q7 3.0T Prestige quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
5 of 5 people found this review helpful
Overall a great car with super utility. Electronics glitches (radio/nav unit failed, security system failed/alarmed repeatedly and unexpectedly) spoiled an otherwise good experience. Still own it but plan to sell/trade within 6 months. Would buy again if Audi could convince me that a new one would be more reliable. Excellent dealer response overall.
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Spend on what's important
JJM, 03/30/2017
updated 04/03/2019
2017 Audi Q7 3.0T Premium quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
8 of 9 people found this review helpful
I have a few audi's with all trim levels. I opted for the 3.0 premium with cold weather and electronics package with nav and apple play. The vehicle has so many electronic/control idiosyncratic problems that day to day use is not pleasant. Bluetooth functions poorly and makes its own choices as to wether it works or not. The shifter is so odd it’s dangerous and putting the second row down is an operation. It’s very large with somewhat poor visibility and poor gas mileage. I have my 3rd A6 and that is close to the perfect car, this is my last Q7
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