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Used 2017 Audi Q7 Consumer Reviews

3.7 out of 5 stars
94 reviews

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5 out of 5 stars

Still Better Than Even the Best Reviews

HonestJohn, 10/18/2016
updated 04/22/2020
2017 Audi Q7 3.0T Prestige quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
32 of 39 people found this review helpful

If you are interested in this vehicle you likely have read the many terrific reviews from Motorweek, Car and Driver, and even Consumer Reports. I certainly did. I was able to get the vehicle at a small discount which was lucky as some dealers are now asking above sticker or loading on even more packs. The car is a joy to drive and while some have compared the "Virtual Cockpit" to a video game, I find it helpful and very effective at communicating information, which is what a dash should do. The placement of controls is excellent, and they are well organized by function. The volume control for all uses (voice, phone, audio) is delightfully located on the console where one's hand naturally falls. The shifter takes a while to get used to, but Audi seems to have anticipated a learning curve. When I first owned it I tried to put it in reverse without stepping on the brake pedal. The dash lit up to inform me I needed to do so. There are a few issues. First, interior storage for the driver is simply unavailable. The console holds virtually nothing and there is not even a sunglass holder. The absences of cubbies is a disappointment, but certainly not a deal breaker. I have had two minor problems. First, one day the alarm system went off every time I tried to lock the vehicle. The dealer (only a mile away, happily) was able to remedy this in less than an hour. Second, the steering wheel is no longer centered after only 2,500 miles. That, too, will be corrected by the dealer. Overall, it's a terrific vehicle as far as I am concerned, despite minor issues. Update, April 2017: Car sat for much of the winter as I had to have emergency back surgery. As soon as I was able, I was driving again, and my very positive impression of the driver's seat was reconfirmed the moment I sat in it again. Very supportive, but not confining. Was able to drive 6 hours (with breaks) and no discomfort. Got stuck in stop-and-go traffic entering Chicago (no surprise) and the Traffic Jam Assist feature, previously untested, worked perfectly. Very impressive. With cruise control set at 73 I got a steady 26+ MPG. Around town am averaging about 22.5. Overall, VERY pleased with vehicle. Update, October 2017: Still very happy with this vehicle. The longer I own it, the more impressed I am with the subtle benefits of Audi's technology. The touch pad works very well, and the audio is amazing. I still remain slightly irritated by the absence of small-item storage for the driver. After 15 months, the build quality is evident. I am delighted overall. Update: April, 2018: Remain very pleased with the vehicle, but as in any long-term relationship some of the bloom does go off the rose. One annoying problem has arisen--noisy brakes when in reverse under most weather condition. Horrendous squeal. Dealer says Audi is "working on a fix" but that they were having similar problems with the Q5 (not sure if he meant the new model or the pre-2018). The "fix" for the Q5 has not worked well and dealer has no idea when Audi will be able to correct this annoyance. And a few more minor gripes: Why does Audi choose when the headlight washers come on? In previous vehicles, I could do this manually. With Audi, certain parameters must be met before the system operates automatically, or so I am lead to believe. I am not sure they have ever come on. I still wish that Audi had come up with some storage solutions for the driver's cockpit and elsewhere (no storage for the jack??) So, yes, I am increasingly aware that this is an imperfect vehicle in minor ways, but would not hesitate to buy it again. It's still a terrific drive! Update: October, 2018. I was just told that new rear brake pads are available and have been ordered for me. Fingers are crossed this will eliminate the brake noise issue, minor as it is. My contentment with the vehicle continues, but with each month I discovered a few things I wish were better and changed. For a luxury vehicle, could the paddle shifters (even though they are seldom used in my case) not be chrome instead of plastic? It would be nice is the steering wheel itself had some wood in it as did my 2013 Lexus RX. Some tech seems greatly over done: why do I need to go into the MMI systems to replace a wiper blade? Seems overkill. Finally, I MAY have a new problem: I cannot get the windshield clean and free of small spots. Am going to Safelite to see if they have any suggestions, which my dealer did not. I think there may be a lamination problem as I cannot feel any of the abundant spots on the exterior or inside. I'll keep this updated. Update, October, 2019: The joys I initially experienced have not diminished. Still a huge fan of this vehicle. Gas mileage is slowly improving, especially on the highway. Had one incident this summer when a rock cracked my windshield. It cost--no joke--over $3,500 to replace the glass and then do all the needed calibrations. Thank god my insurance company covered all of it. Update April, 2020: Still love it.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

Car is just alright.

Roger, 10/12/2016
2017 Audi Q7 3.0T Prestige quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
42 of 52 people found this review helpful

I've switched from Mercedes. Handling is nicer, not as nice as BMW though. Cabin is very quiet. First impression is amazing. Nicely designed and finished. As soon as you start driving it you realize run flat tires destroy the comfort you may like from Mercedes. Head up display, as Paul already mentioned, produces ugly glares on a windscreen, right in front of you, distracting and destroying the whole experience of having a head up display technology. The best you can do when the glare comes up is to use a paper towel or something else to cover it up. Turning it off doesn't help as glare is a reflection from the HUD optics, not an image from the projector. Driver assistance package seems like an interesting enhancement but the car doesn't fully stop itself as advertised. You better read about all the limitations etc. The last one and a very annoying issue it the air-conditioning. The level of the noise the funs produce on a sunny days is hard to bear. If I had the money in my pocket again I would seriously consider other vehicles like GLS or XC90. Perhaps this is what I'm going to do. Wait for the new GLS and trade it in. Good luck.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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4 out of 5 stars

Audi at it's Finest

T Wigglesworth, 07/20/2016
2017 Audi Q7 3.0T Premium quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
13 of 15 people found this review helpful

This is the first Audi we've owed and love it! We’ve been loyal fans of Mercedes and Range Rovers over the past few years and were looking for a 7 passenger vehicle as our kids are in various sporting activities. We are only a month in and really impressed with the gas mileage. Spacious vehicle, comfortable ride and handles the road well. I will admit I do like the body style of the older versions as I like to sit up a little higher similar to an SUV, but so far, no other complaints.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
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5 out of 5 stars

Wow! Best Car I've Ever Owned

Heidi B, 04/25/2016
2017 Audi Q7 3.0T Premium Plus quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
20 of 24 people found this review helpful

We spent month looking at, researching, and reading about the 2017 Q7. This car has exceeded our expectations in all categories. Beautiful to look at, easy to drive, and comfortable for all passengers. The Q7 is roomy enough for trips to the big box store, while feeling like a comfy sports car. My Porsche driving husband is impressed by the handling at highway speeds and in parking lots. The rear seats provided more than ample leg room for two 6'+ passengers. I love all the creature comforts and goodies: get the Premium Plus!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Switched to Audi from BMW

Kevin Powers, 08/26/2016
2017 Audi Q7 3.0T Premium Plus quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
9 of 10 people found this review helpful

My wife and I have owned primarily BMW products for the last 25 years until my wife leased a VW Tiguan three years ago. I drove it from time to time and was impressed so when it was time to replace a 2012 X5 I looked at the redesigned Q7. The ride, handling, and performance is as good or better than the X5 and the fit and finish is far superior. It has a little more room inside while not seeming to be larger on the outside. The ride is a little less harsh and more quiet than the X5. Handling install responsive and the turning radius is excellent. It is a joy to drive. It is also easier to fit multiple sets of golf clubs horizontally in the cargo area. I have had the car for about a month and so far no problems. Everything works well. The 2017 redesign is a great improvement over the previous model. Can't say enough good things about this vehicle.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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