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Used 2017 Audi Q7 Consumer Reviews

3.7 out of 5 stars
94 reviews

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2 out of 5 stars

Brake problem: Seriously consider this.

Emad Elquza, 04/30/2018
2017 Audi Q7 3.0T Prestige quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
23 of 26 people found this review helpful

I have a 2017 Q7 and the brakes squeal. This sound has been present since we purchased it as a new vehicle. We have called Audi USA multiple times and they claim fault and have been absolutely useless to help us resolve this issue!! This is my second Audi (A8) and given the performance I was expecting, this has been very disappointing. With this type of service of a new vehicle, be careful making an Audi purchase!! I sense Audi is just waiting for the brakes to wear out and charge us for new brakes. Anyone having a similar problem?

Safety
1 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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4 out of 5 stars

Can be improved... but still great overall

JL, 12/03/2016
2017 Audi Q7 3.0T Premium Plus quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
32 of 37 people found this review helpful

Recently made a switch from '13 BMW X5 50i to a '17 Q7 Prem Plus. Great car with lots of updates in tech and safety. Comfortable and quiet. While the engine has the punch in 'dynamic' mode, it lacks in 'auto' mode due to the tranny not shifting when needed. Going up a hill or trying to pass a vehicle requires a brick foot. Granted, I came from a turbo-charged V8 but expected more from the tranny which probably would make up the difference. The auto-start/stop isn't great when stopping - as if I am slamming on the brake b/c the engine shuts off before the car comes to a complete stop. The middle-rear seat cushion does not appear to be fixed in place as it shifts slightly - probably bringing it in to have it checked out. The tire jack tools have no where to be stored and sits in the trunk. One would think a small storage compartment can be built in somewhere for it. As some others have mentioned, when the phone is plugged in to USB for Carplay, you can no longer use the blue tooth function and have to go through the Carplay menu to make calls. I have not been able to hit the manufacturer's gas mileage of 19 city/25 highway/21 combined. So far locally I am getting 15 mpg or less and 20 mpg on highways. This is less than my V8 X5 which was consistent 17/21 mpg. For the pros, lighting for the vehicle is great inside and out. Drive is very smooth and quiet; curious to see if that changes when the run-flats are worn in. It would seem I've been more critical than happy so far... I am just starting to get comfortable with the changes and hopefully it will get better over time. Overall, I am happy with the vehicle. Let's hope it is reliable and will last and retain good re-sale value.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

A big headache!

Isabel R., 12/01/2016
2017 Audi Q7 3.0T Premium Plus quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
27 of 31 people found this review helpful

I own a new 2017 Q7 for 7 months and it's currently 6500 miles. I love the esthetics and the drive but the electronics of this car are absolutely terrible! Don't buy this car! I have had a steering wheel malfunction in this car 4 time where all the controls in the steering wheel stop working, -and next day everything is working again! . I took it to Audi 3 times and they can't figure it out! Also the rear camera doesn't work every time it rains. My volume button stopped working temporarily 3 times! My oil change light went off when it wasn't due for an oil change. The light went off the next day by itself. There is a clicking noise everytime I start the car. Like a processor sound. I took the car to Audi and none of the issues where fixed yet. I am planning to apply to lemon laws.

Interior
5 out of 5 stars
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5 out of 5 stars

Probably the best 3 row SUV

JD, 07/25/2016
2017 Audi Q7 3.0T Premium Plus quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
22 of 25 people found this review helpful

My wife and I drove every minivan and 3 row crossover. Rather than going into the pros and cons of every one, I will just say we chose the Q7 because of its tremendous balance between ride and handling, its superior quietness and solid feeling, and combined comfort of the first and second rows. We also suspect that the Audi will be more reliable than the Volvo XC90 (although the Volvo is somewhat less expensive, has superior interior design and has a more comfortable first and third row). While the Q7 cost more money than we needed to spend, I believe it is worth every dollar. So do many others. In my area, every Q7 was spoken for. I purchased mine from a dealer 200 miles away,

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

88K+. Still a pleasure to drive.

RP, 11/08/2016
updated 11/15/2023
2017 Audi Q7 3.0T Premium Plus quattro 4dr SUV AWD (3.0L 6cyl S/C 8A)
17 of 19 people found this review helpful

Keeps looking and driving great. I replaced tires. Only repair was a pump. Everything else works as the first day. Love it.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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