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It's relatively new but we love everything, almost
Update: Everything on the initial review still applies 5,000 miles later. Original review: This is a very high quality vehicle. Overall it is excellent, but there are some areas that need to be considered based on your needs. More on that later. The ride, handling, and quietness is far superior to the 2010 Lexus RX350 that we traded on this. I also find the seats to be significantly more comfortable. After an hour in the RX350 I was already adjusting the seat due to discomfort. Not with the Audi. The virtual cockpit and all the driver assist features (adaptive cruise control, side assist, pre-sense, etc.) LED adaptive headlights are fantastic and have worked flawlessly. This does not drive OR ride like an SUV. You easily forget you are driving a large SUV. For those actually looking for a seven passenger vehicle, there are several things to consider. We just had our third grandchild, so the ability to put three car seats across the 2nd row was a must. The car seats barely fit in the RX350; making it very difficult to fasten the seat belt on the high back booster. Not a problem with the Q7 since there is approximately three additional inches between the arm rests. HOWEVER, we also wanted a seven passenger SUV so we could take their mom and dad, if necessary. Only way to do that was to put two of the forward facing seats in the third row. Grandkids loved it but difficult to connect belts, etc. Plus it was necessary to put the rear facing infant car seat in middle position of second row , in order to fold and flip the outer seats for access to the 3rd row. If that car seat is too wide, you are unable to flip / fold the outer seats. Measure carefully before you buy if you have similar needs. Cargo capacity with the third row seat backs in the up positions is significantly inadequate. For those planning to vacation with seven, this is not the vehicle, unless you don't mind buying one of those roof top carriers that make you look like the Griswalds. I really was not thrilled with the fact that the Q7 only comes with Run on Flat tires. There are very few manufacturers that make the 20" tires (Goodyear) that our Prestige has so you have to wonder how many tire shops within a 50 mile radius would have a replacement tire in the event of a tire failure. I read horror stories about ROF tires, but ride quality, noise, and handling are not an issue in the Q7. Due to all the technology there will be a very steep learning curve.
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THE Q7 BREAKS WILL ANNOUNCE YOUR ARRIVAL BY 2 MIN
I have owned a Q7 2017 for 11 months and have been to the dealer 6 times to get the obnoxious brake noise fixed, 6 times no fix and lots of excuses! The Audi dealer in Norwell, MA does not stand behind its product and tells me that no one else is having these issues. Which is untrue according to the service people that tell me all Q7 2017 cars have this same brake noise problem. I called Audi and they told me that they are working on it, so I have a $60K car that sounds like a Sherman Tank and I am suppose to be happy with how the dealer and Audi have handled this problem. I would never buy another Audi!
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- 3.0T Prestige quattro 4dr SUVMSRP: $15,995105 mi away
- 3.0T Premium Plus quattro 4dr SUVMSRP: $18,49859 mi away
- 3.0T Premium Plus quattro 4dr SUVMSRP: $14,999197 mi away
Love it
We have had the car for a couple weeks - Orca Black/Black Interior/Prestige Trim. I spent quite some time with the X5, Volvo XC90, MB GLE, Acura MDX, etc. and this car hands down performed better in my opinion. The interior is stunning though the exterior is a bit tame. Although it is still very early, we haven't had any problems and the service at our Audi dealership has been fantastic. This car is a replacement to a Q5 TDI we have had for a few years, also zero issues.
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Must read before purchase
Other reviews have done well to highlight the pros of the Q7. I won't repeat those. I do think it is important for any potential buyer to understand the increased speed that you will encounter maintenance needs. First, the premature brake squeak is REAL. My brakes began to squeak at 15,000 miles. By 20,600 miles I was told that both my brakes and tires need to be replaced. Majority of my travel is commuting my kids around. Interpret that as you may, I am rather conservative on the road. A simple search will help the consumer understand that this is not unique experience and that there are numerous complaints out there. Audi has no solution in sight. Had I known about this issue I most certainly would have made another car buying decision. I think it is unreasonable to have these issues at 20,000 mile intervals for the life of a car and I do not see enough well-written information out there to educate buyers.
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No spare tire!
We enjoyed the test drive and were thinking serious about this SUV. Good looking and good finishes made this attractive in comparison to the X5 and GLE 350. Drove great. We found the technology a little cumbersome but that could be expected as it was new to us but not as difficult as other test drives. The navigation voice commands could not recognize very much. The salesman indicated that it would get used to our voices. Right. I checked this out with a current owner. He confirmed that voice commands are limited to his contact list. The kicker for me was there was no spare tire! The salesman went looking for it and could not find it! It was sorta funny but it wasn't. Their defense was it was equipped was run-flat tires with a 50 mile range. That may work for city slickers but we go to remote locations and that won't hunt. The X5 also has no spare. I understand that this is becoming more common but its not for me.
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