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Used 2019 Acura RDX SUV Consumer Reviews

3.3 out of 5 stars
238 reviews

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Cons
1 out of 5 stars

2019 RDX A-Spec. Poor infotainment performance

BT, 02/14/2019
2019 Acura RDX A-Spec 4dr SUV (2.0L 4cyl Turbo 10A)
29 of 32 people found this review helpful

Technology systems experience random failures, at various times sometimes when driving. Functionality can sometimes be restored by stopping the car and restarting the engine. Sometimes the vehicle must sit for hours with engine off to restore functionality. System failures include dashboard lighting, vehicle display screen, and heads-up display. Numerious dealer visits have provided no solution till today when I was informed that that this is a software issue and that a software vehicle update is required. However this is not available, has not been available for around since November 2018 when I bought my car and no timeline has been offered for this update. I regard this as a safety and driver distraction issue that can lead to collisions. Acura needs to place a higher priority on this issue in order to provide owners with a safer driving environment.

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

My Blue Apex Pearl RDX: Awesome SUV

Paul, 02/26/2019
2019 Acura RDX A-Spec 4dr SUV (2.0L 4cyl Turbo 10A)
16 of 17 people found this review helpful

Reading over many unsatisfied customers, I am relieved that my own experience isn't the same. I know how frustrating it is when your car doesn't function and live up to the value of the car. I had some run-ins with my own MDX; minor issues that can mount to be real annoyance. Nevertheless, this RDX has been awesome to drive and the engine's sound it produces is really nice; especially during cold starts, the engine hums with power. I love it! Although many others complained about the touch pad, my own experience has been very positive. It took some time to get use to but the fixed position to control the infotainment is perfect and easy to use. The ability to swap the split screen was an excellent decision by Acura. The only annoyance with the navigation system is the fact the speech recognition software isn't very accurate. When I tell it to navigate to a concern address, it often gets it wrong; I would have to repeat it several times before it gets it close. Sometimes, the spoken address is completely wrong and doesn't get it right. Having used the Acura system before, you need to make sure the city location is according to its own database. Another minor issue with my car, is the rubber seal that surround my panoramic roof. It doesn't leak but it is slightly off on the right side. It looks like it is slightly more pressed in; potential problem of dust and dirt getting trapped in that space and eventually ending up in the water drain in the sun roof. I may take it in to have service look at it. Other than these very minor issues, nothing else to report. Right now, it has nothing but joy to drive and enjoy the new car.

Performance
5 out of 5 stars
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4 out of 5 stars

Five Years and going strong

Frank Callahan, 08/07/2018
updated 02/13/2023
2019 Acura RDX SH-AWD A-Spec 4dr SUV AWD (2.0L 4cyl Turbo 10A)
41 of 46 people found this review helpful

I have owned my RDX for almost 5 years and I am still very pleased with my purchase. I am averaging 25MPG in mixed driving (I tend to have a heavy foot on the highways). I currently have 62K miles and to date have had no problems with the vehicle.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

Serious problem after 30 miles

Jsladin, 10/03/2018
2019 Acura RDX Advance Package 4dr SUV (2.0L 4cyl Turbo 10A)
47 of 53 people found this review helpful

I have always had Acura’s or Honda’s. I loved the new RDX for the first four days. Then the entire electrical system failed and the steering wheel completely locked up. Fortunately I had already exited the highway and was in a parking lot. When I called the dealers service that’s when everything went downhill. Now I will never trust an Acura nor will I trust their service. Highly disappointed.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

Traded after 6700 miles

RT, 03/28/2019
updated 09/30/2019
2019 Acura RDX SH-AWD 4dr SUV AWD w/Advance Package (2.0L 4cyl Turbo 10A)
22 of 24 people found this review helpful

RDX has a lot of potentially great technology, unfortunately far too much of it is poorly implemented. The things I found lacking that, in aggregate, caused me to move on to something different. - Windshield and rear hatch glass both had crazing between the glass layers that was visible when light hit at a certain angle. - Infotainment system in general was second class with basic functions either poorly implemented or missing entirely, as well as being slow to respond to input. - Noisy interior except for highway driving. - Adaptive cruise control was slow to react to a vehicle in front. Rather than gradually slowing it would wait until the last second then brake the vehicle. When traffic resumed speed the RDX would do a near full throttle acceleration back to the set speed. - Oil being diluted with gasoline (MAJOR PROBLEM). - Transmission slow to shift into and out of reverse. - Transmission shifting was erratically rough. Some days it was good, other days not so much so. - 10 Speed transmission made for a very 'busy' experience when driving in stop and go traffic. By the time the speed got up to 35MPH it was in 7th gear and you feel every shift. - Brake squealing/grinding, it's inconsistent and seems to be temperature/humidity related.

Safety
4 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Value
3 out of 5 stars
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